Greenway Kia of Rivergate

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–6:00pm

Sales Team

Kenenth "Mac" McFadden headshot

Kenenth "Mac" McFadden

Service Writer (90 Reviews)
Virgil Avery headshot

Virgil Avery

Floor Manager (36 Reviews)
Dealership Experience 13 years
Ulysses Butler headshot

Ulysses Butler

Sales Consultant (31 Reviews)
Dealership Experience 12 years

Cars on the lot

73 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Greenway Kia of Rivergate are from Cars.com and DealerRater.com

528 reviews

Car Repair

5.0
by Lawrence Hansen on Aug 11, 2022

Dropped my Sorento off for a repair. Greeted promptly, offered a ride, but did not need it. Updated on the progress of my car and it was repaired quickly. Car was washed and everything returned to previous settings;(seats, mirrors etc)

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Lawrence, it was our pleasure to assist you with your Kia Sorento! Thank you for choosing Greenway Kia of Rivergate and for sharing your experience with our team. Drive safely!

They scam you with the diagnostic fee of $199.

1.0
by scott8185@att.net on Aug 09, 2022

They scam you with the diagnostic fee of $199. Charged me to “diagnose” a problem with my steering column when I am the one that told them the issue. Then double dipped and charged me another $199.00 for labor for the same function for a $4.00 part. I have been a 15 year Kua customer who has bought 2 new cars and a used car. I am selling my new 2022 Kua Sportage and will never do business with a Kia dealer again. Hope you enjoy your $199 charge. You have lost a customer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Received the quality work I expect from a car dealer.

5.0
by gottabefree on Aug 03, 2022

Received the quality work I expect from a car dealer. I was not disappointed at all.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for reviewing us! We are thrilled to hear that you had a successful service experience working with the Greenway Kia of Rivergate team. Drive safely, and we hope to see you back again down the road!

It took to long to get to financial office.

4.0
by yolanda.freeman on Jul 27, 2022

It took to long to get to financial office. Mr Tim was great however when someone tell you 45 min you expect it to be 45 min not 2 hours

Customer service 2.0 Overall experience 4.0 Does recommend this dealer.

Nice work on my car and good customer service and kind

4.0
by green.chenelle on Jul 26, 2022

Nice work on my car and good customer service and kind workers also welcome me

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that you are confident in the Greenway Kia of Rivergate team to get the job done. Drive safely, and we hope to see you back!

All around a good experience.

4.0
by dgmire1 on Jul 26, 2022

All around a good experience. I was able to get a good purchase price with no hassles.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thanks for your praise! We're so glad our team offered a nice deal and an easy experience. We hope to work with you again at Greenway Kia of Rivergate!

Excellent car; excellent experience.

5.0
by Satisfied Customer on Jul 21, 2022

Open, upfront, and honest negotiations of price. Delivered exactly what was agreed upon, and earlier then expected. The entire staff was focused on customer satisfaction throughout the full process. I received multiple text and telephonic communications leading up-to and following the sale.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

This feedback is music to our ears! Thank you for choosing Greenway Kia of Rivergate and for sharing a great review. Safe travels ahead!

Terrible experience.

1.0
by william on Jul 20, 2022

Terrible experience. Barely did the minimum. I have repeatedly asked for basic things, like changing the windshield wipers (which I would gladly pay for) or looking at a warranty-covered repair. Nothing happens. They are friendly. But that's about it. If my car wasn't under warranty, I would never step foot in that place again.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Very helpful.

5.0
by alliswellps23 on Jul 01, 2022

Very helpful. Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service department. I will be back. Keep sending the coupons. Every bit helps.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the wonderful feedback for Greenway Kia of Rivergate! We are glad our team performed top-notch service you can feel confident in. See you next time!

I am very pleased with the service at Greenway Kia of

5.0
by sweetartladie on Jun 29, 2022

I am very pleased with the service at Greenway Kia of Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Your review is music to our ears! We're delighted our entire team welcomed you with relaxed professionalism that shaped your positive Greenway Kia of Rivergate experience. We hope to work with you again!

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