Grand Rapids Chevrolet Buick GMC

4.4

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

137 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Grand Rapids Chevrolet Buick GMC are from Cars.com and DealerRater.com

24 reviews

Dry helpful and responsive.

5.0
by dlpete44 on Feb 16, 2022

Dry helpful and responsive. I will refer anyone I know to this dealer in the future

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Grand Rapids GM Team

I'm still communicating with them and looking at the...

4.0
by Timbo69. on Dec 28, 2021

I'm still communicating with them and looking at the Volkswagen GTI...they've treated me well so far and have been very helpful with making a decision on the car. I'd recommend them to anyone,

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Grand Rapids GM Team

Grand Rapids gm

5.0
by BRUCE JOEL DAHLIN on Aug 26, 2020

Mary was very helpful. Was going on vacation and set us up with Stacy to view truck and ended up buying truck in a very short time.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Grand Rapids GM Team

Truck repair

5.0
by Virginia Lee Dorn on Apr 16, 2019

I needed to have my head light replaced. They got me in very soon and gave me a loaner truck, while they were working on it.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for the nice review, Virginia! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, The Grand Rapids GM Team

Top Notch Service

5.0
by Rsweet on Dec 08, 2018

I had been truck shopping for about 4 months. I went to Grand Rapids GM to get a used truck. After talking with Dan I realized that the offered incentives through GM could get me into a new truck for even cheaper than used. I would totally recommend going into Rapids GM to have a look for yourself. 5 Star Customer Service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very good experience. No pressure from sales staff. Very he

5.0
by sue1106 on Dec 07, 2018

Very helpful in explaining all the options on the car and working with us on the financing and transferring title. Overall experience was Very good.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service

4.0
by Sandra Gareri on Nov 10, 2018

Very friendly service staff, not so friendly front desk girl. She was rude to us when we purchased our car also. To the point we may not purchase from this dealer in the future.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thankyou for your feedback. We will work with our front desk person. If you have any feedback in the future, please contact Jake Lorentz so he can make changes. Thanks again for the feedback. That is how we get better.

Purchased a new 2017 Chevy Silverado Z71

5.0
by Brett Holum on Sep 28, 2017

I couldn't have asked for a better experience then at Grand Rapids GM. They went out of their way to make my wife and I feel comfortable while making the purchase of our new truck. I would recommend Grand Rapids GM to anyone for sure!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

dodge

5.0
by Hannah on Sep 27, 2017

I'm looking for a used Dodge for a long time. Until I found this car, I;m very satisfied with this car. And I would like to order it. See you soon.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

AWESOME SERVICE

5.0
by Nancy on Apr 12, 2017

AWESOME TO WORK WITH! VERY FRIENDLY AND ACCOMMODATING! I WOULD RECOMMEND GRAND RAPIDS GM FOR BOTH SALES AND SERVICE! GIVE THEM A CALL!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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