Grand Motorcars Kennesaw
Hours of Operation
Cars on the lot
I went to purchase a car and I ended up with salesperson
I went to purchase a car and I ended up with salesperson Mr. Detroit Mike from the start until the end of the process he was GREAT. He was pleasant, friendly, and very patient with me. If I ever have to do this again he will surley be the person I would want to help me. As a matter of fact I will be referring anybody that I know who need a car to him.THANKS Mr. Detroit Mike your service was greatly appreciated. Oh, by the way I did get the car!!!!!
I am noticing a theme with this dealership and it's that
I am noticing a theme with this dealership and it's that you have to beg them to do their jobs. This was by far the worst experience I've had at a dealership especially being a long-distance buyer. My sales associate never told me the vehicle had been in a severe accident and was nearly totaled. They also told me the vehicle would be towed to be delivered. Come to find out, they drove the vehicle to my house adding almost 300 miles to the vehicle which was never disclosed. The car broke down on me less than a week after I purchased it. When I inquired about the car’s issues, the dealership told me I owned the car and they didn’t care what happened once it left their lot. They have been outrageously rude to me since then; not helping me at all. They also lied saying the extended warranty was an added on factory warranty to the vehicle. They charged me for the warranty and will not help me cancel the warranty at all even though I’ve been trying for weeks. In fact, it’s almost impossible to get them to answer the phone. On to finance, the man didn't explain any of the papers while we were signing. It was extremely rushed and when I asked why the car ended up being more than asking price after I put 15k down, he had no answers. I went to another dealership to get clarification after the fact. Like I said, I have since been calling the finance person to remove the extended warranty after deciding I don't want it, and it's like begging all over again. Long story short, do NOT use this dealership if you can help it and if they say ANYTHING about a factory warranty, read carefully about the thousands of dollar charge.
Thank you for review/s
Looking to purchase, based on reviews, it will NOT!!! be from here. Glad I took the time to read reviews. There are not to many, if any good reviews for this dealership
WOW just bad all around please save yourself from the pain they caused me.PLEASE! bought a wagon it came out to be trash what we call a LEMON!
My wife and I came from out of town to purchase a car
My wife and I came from out of town to purchase a car the sales person was great however upon expecting the car we notice a big screwing the rear tire so they state they would replace it I left that dealership with with 4 mismatched tires te tire they replaced had a manufacturer date of 2005 dry rotten they other rear tire was completely bald manufacturer date 2018 dry rotten two mismatched tires so worn down on inside no tread but said they put each car through a through inspection I even ofto pay for half the cost of 4 tires they refused also they told me it would have gas in it I got in to leave light on empty I'm filling a formal complaint this is an unsafe practice they also stated they only put used tires an parts on there cars
BEWARE OF SALESMAN JOSHUA AARONS
We had dealt with Joshua Aarons over the phone as we were from several hours away. After reading reviews we changed our minds about this dealership and let the salesman know. He was AWFUL to us. He bombed my phone with ugly words and text. If this is the kind of people you wish to deal with, have at it. I was glad we took our business elsewhere! And yes, I have screenshots of EVERYTHING he said to me regarding the sell of a car to my 77 year old Mother. BEWARE!
I was just about to call dealer. But….
I was looking at the Maserati here, but the drive down from Texas to have the issues I see here , Nah I’m good. The Real: “One person can lie, 2 people can conspire, but 3 or more, someone is telling the truth! What a shame. Pure and adulterated shamelessness. It’s not the cars fault people , it’s the people behind the cars.
Sold me a Lemon
Worst car purchasing experience ever. Would not recommend. I bought a car and complained about my car jerking the next day and brought it in to get “serviced” a couple days later. They didn’t properly test it, just hooked it up to a machine and said it was good. The jerking kept happening and they literally ignored all of my phone calls and tests for a month only to call me back a month later to tell me “it’s been a month, we can’t do anything now” they will sell you a lemon do not trust them.
Engine seized after 1.5 months of having the car
Unless you want to get ripped off, I would suggest never stepping foot on this lot. I had my car I bought from them FOR NOT EVEN 2 MONTHS AND IT BROKE DOWN. Just stopped running, turns out the engine seized. Then the clutch was so bad it had to be replaced. I kept it well maintained for the time I had it. I have had no car for over a month now trying to get this situation settled. I have spent OVER $9,000 just to fix a car I JUST BOUGHT and am making payments on a car I can’t even drive. When I tried to contact Grand Motorcars they didn’t even return my call. I am so disappointed. This was the worst first car buying experience.
I went to this dealership last weekend to look at a 2021 Corvette. As much as I would like to purchase this car from this dealership I am very hesitant of spending 90 plus thousand on a vehicle at a dealership with such low rating. I will say that the salesman was nice and he wasn't pushy. I can't give true rating because I haven't purchased from here. Maybe their high end cars are cared for more that the entry level cars. My thoughts are that ALL the vehicles at a dealership should be handled with the same care.