Gloucester Toyota

4.8

Hours of Operation

Service
Monday
7:30am–3:00pm
Tuesday
7:30am–3:00pm
Wednesday
7:30am–3:00pm
Thursday
7:30am–3:00pm
Friday
7:30am–3:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Tommy Wheat headshot

Tommy Wheat

Sales Representative 5.0 (52 Reviews)
Dealer Experience 31 years
Dealership Experience 31 years
Steve Norwood headshot

Steve Norwood

Sales Representative 5.0 (50 Reviews)
Dealer Experience 39 years
Dealership Experience 2 years
Holly Rivera headshot

Holly Rivera

Service Advisor 5.0 (47 Reviews)
Dealer Experience 22 years
Dealership Experience 22 years

Cars on the lot

41 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Gloucester Toyota are from Cars.com and DealerRater.com

334 reviews

I deal with Gloucester Toyota because they are very...

5.0
by Pwillis1948 on Jan 28, 2022

I deal with Gloucester Toyota because they are very knowledgeable with the Toyota cars and trucks. Their service department treats you like family. Holly is very friendly and willing to help you with how to navigate through the computer or keep you informed on what your next schedule maintenance. I told one of my friends about the great deal I got from Gloucester and to see Tommy Wheat she did and brought a new Canary from him. I’ll be with Gloucester Toyota for a long time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Wonderful service department. Always helpful and...

4.0
by taterhead58 on Jan 28, 2022

Wonderful service department. Always helpful and available for appointments. Would recommend to anyone. Satisfied customer.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

I never felt pressured to buy. Very professional staff....

5.0
by Chris on Jan 24, 2022

I never felt pressured to buy. Very professional staff. All my questions and concerns were addressed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

When I first called to schedule, the person who answered...

5.0
by redheadtkd on Jan 21, 2022

When I first called to schedule, the person who answered was extremely helpful and was able to give me a day and time which suited my needs. They were very friendly and prompt to take my vehicle back. The service was quick and cost less than I anticipated. I will definitely return for anything I need. A great place to go.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service was team friendly and professional. 10,000 mile...

5.0
by dwilliamson658 on Jan 20, 2022

Service was team friendly and professional. 10,000 mile service was performed expeditiously and my car returned promptly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Took car in right on time and finished job quickly....

5.0
by Tomg44tom on Jan 20, 2022

Took car in right on time and finished job quickly. Friendly staff. Knowledgeable staff. Pleasant experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Outstanding service , fast efficient, courteous was able...

5.0
by Kevin on Jan 18, 2022

Outstanding service , fast efficient, courteous was able to get in and out during lunch. Best service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Always get great customer service from Gloucester Toyota....

5.0
by kaltavares99 on Jan 15, 2022

Always get great customer service from Gloucester Toyota. Service Reps Justin and Holly are a pleasure to deal with and the service work on my Tacoma has always been A-1.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I delt with Justin McAndrew (Holly Rivera was out sick)....

5.0
by cathybarefoot on Jan 14, 2022

I delt with Justin McAndrew (Holly Rivera was out sick). Jusin was extremely busy. I didn't help him by noting a wrong appointment time. However, Justin was able to give me a time later in afternoon. My car was serviced as soon as I got there. I always look forward to dealing with Justin and Holly. I have the feeling that they are truly looking out for me. Always so friendly, helpful and extremely professional in every way. They both are definitely assets to Toyota.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I am always treated well by Holly and the other service...

5.0
by queensspring on Jan 08, 2022

I am always treated well by Holly and the other service team members. I feel as if I am more than just another car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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