Gerald Subaru of Naperville
Hours of Operation
Cars on the lot
Ricky is a star.
Ricky was fantastic. Very chill, worked with us to get the car we wanted and was totally transparent throughout the process.
Hello Phillip! It is great to hear about your recent service experience. I will certainly pass on your feedback to Ricky as he will be happy to hear it! We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
First trip to Gerald service
All around professional and friendly. Made me feel at ease and comfortable with the process. The providers also seemed confident with their process and abilities.
Thank you for visiting our service department and for leaving the truly exceptional words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Great customer experience!
Ehab's follow up call seeing how it was and letting us know if we had questions on controls / settings he would work with us to help us
Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
I always use Gerald Subaru. That should tell you everything you need to know. Why 20 words? Sometimes less is more.
Thank you for your truly exceptional review, Joseph! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Saleswoman Megan was excellent to deal with. Her knowledge of the product and personality were a huge plus. I would highly recommend her.
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Excellent communication and honest responses to all my questions and concerns this is my 2nd vehicle purchased from Gerald and I will return there for my next veo
Your compliments are truly exceptional words that means so much to us and our team, Gary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
All around great car buying experience
The staff was friendly and knowledgeable, not pushy at all. Knew their stuff and worked at discovering our interests in a vehicle, not just selling a car.
Your truly exceptional kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as great as possible. We look forward to assisting you with your future sales and service needs. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Great service and experience
The sales representatives were courteous, professional, and prompt to respond to questions and concerns. Overall, the process was efficient and smooth.
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
very good and prompt service. Trish is excellent. Prices are very reasonable. Never have had any issues with the repairs.
Thank you for your truly exceptional review, Ted! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville
Larry Sampson survey
Very knowledgeable and attentive sales reps. Open to negotiating on final pricing, facilities were very professional looking and car was a great value.
We appreciate your truly exceptional feedback, Larry. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville