George Coleman Ford

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–1:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

70 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of George Coleman Ford are from Cars.com and DealerRater.com

97 reviews

Read the low reviews before you go!

1.0
by JMT on Jul 10, 2022

What a scam! Found the perfect used vehicle at a great price online. Another dealership previously gave us a decent price for our trade-in, so we thought we were in the ballpark for this vehicle. After the salesman prefaced the offer with a long explanation of how they don't use blue book or Edmund's, they offered almost half for our trade. That put the deal over $8k more than we budgeted for. We stopped at another dealership on our 3+ hour drive back home and that dealership gave us a written appraisal for our trade-in to use towards any vehicle they sold. That offer was $7k higher than Coleman's appraisal and their exact vehicle was priced $2k less and had less miles!

Customer service 4.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

What a scam!

1.0
by JT on Jul 10, 2022

What a scam! Found the perfect used vehicle at a great price online. Another dealership previously gave us a decent price for our trade-in, so we thought we were in the ballpark for this vehicle. After the salesman prefaced the offer with a long explanation of how they don't use blue book or Edmund's, they offered almost half for our trade. That put the deal over $8k more than we budgeted for. We stopped at another dealership on our 3+ hour drive back home and that dealership gave us a written appraisal for our trade-in to use towards any vehicle they sold. That offer was $7k higher than Coleman's appraisal and their exact vehicle was priced $2k less and had less miles!

Overall experience 1.0 Does not recommend this dealer.

I can't say enough positive things about Chase Rathbone

5.0
by TSB on Jun 29, 2022

I can't say enough positive things about Chase Rathbone and the team at George Coleman Ford! I drove over 2 hours and passed by several Ford dealerships to do business with George Coleman. They were transparent, communicated well and upfront regarding pricing. I saved a ton over my local Ford dealer! If you are in the market, I encourage to give Chase and George Coleman your consideration. Love my 2022 Bronco!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I just purchased a 2016 Lincoln MKZ from this dealership

5.0
by deveauxholmes on Apr 29, 2022

I just purchased a 2016 Lincoln MKZ from this dealership and it was the easiest car purchase I have ever made. Cole Smith was an excellent salesperson and had good product knowledge about the vehicle. Cole was easy to communicate with and responded promptly to questions and concerns. I think I have found my car buying home!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service

5.0
by Kaye Koch on Jan 04, 2022

I just moved here a few months ago from Tucson AZ. I was hesitant at first to use a small dealership. However, I have nothing but good things to say about ever person I came in contact with. Brett was my service advisor and he is awesome. He kept me informed about the diagnostic test, my engine light was on. He even went out to my car and got my extended warranty. The part was ordered was here the next day and my car was ready to go by 10AM. They washed my car and went and pulled it up to the door for me and it was a raw day.They even were so kind to pull my other car in and put air in the tires after the tire pressure sensor light came in ion my spouse’s Toyota. I can’t say enough good about the service department. They warned my trust and my respect and my car will only be serviced there. Do TY Brett and George Coleman Ford

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

We bought a used Tacoma from this dealership about a...

5.0
by mundys90 on Oct 30, 2021

We bought a used Tacoma from this dealership about a month ago. Dealt with Randy and Chase. A very pleasant and cordial atmosphere, did not feel pressured at all. They did everything they told us they would do, and kept in touch while some work was being done on the vehicle. Thank you so much. Roger and Sandra, Weaverville NC

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I just drop off 2of our cars to be repaired Micha was in...

5.0
by Buckymiller1956 on Oct 13, 2021

I just drop off 2of our cars to be repaired Micha was in charge of this process let me tell you he did a great job on getting my cars in and out , even though I worked there for many years I felt I was in good hands after I retired also thanks to Terrance in the parts dept big help love retirement now all I have to do is call and set up appt good job boys keep it up

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

out standing to work with

5.0
by chad Hooper on Apr 16, 2021

I would like to thank Carlos and Gerald for making a great experience shopping with them very fast service friendly and wilingl to help Thanks!!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

parts department

4.3
by Mime on Apr 10, 2021

The windshield post trim broke on our 2012 explorer that we purchased over 2 years ago from George Coleman. I called the parts department and Terrance was very helpful order them sent them to us. Went to put them on the first one broke at a critical place near the bottom then the second one cracked in the same area. Called Terrance and he got me news on the way and wanted pictures because I told him it was a poor design. We love these people because they know what REAL CUSTOMER Service is. Oh we live over an hour away

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best shopping experience

5.0
by AllenR on Apr 01, 2021

Went to the dealership to look at a 2012 Ford F-150 that was advertised on the website. I was told that the vehicle had not went through service. The salesman I worked with, Randy Looper, was the best salesman I have ever dealt with. He was up front and very honest about the pricing and never pressured me on any way. I did buy the truck and got a great deal. If you are looking for a used vehicle I highly recommend you shop here.

Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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