Generation Kia

4.5

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
8:30am–7:00pm
Sunday
11:00am–4:00pm

Sales Team

Jamal Majeed headshot

Jamal Majeed

Finance Manager (65 Reviews)
Patricia Benedetto headshot

Patricia Benedetto

Sales & Leasing Consultant (36 Reviews)
Addie Donohue headshot

Addie Donohue

Finance Manager (30 Reviews)

Cars on the lot

175 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Generation Kia are from Cars.com and DealerRater.com

976 reviews

Great car, ok dealer

3.0
by Douglas on Aug 13, 2022

Kia Carnival is amazing and the dealer works with you to get you the best interest rate but how they get there is mediocre at best. They refuse to give the overall cost of the loan during negotiations and only use monthly payments. Allows them to give you "discounts" that aren't really made because you have a good credit score. It all shows on the final contract.... I was told I would get 3 discounts for about 2000 and only got 1 for about 300... but after 4 hours there I just wanted the car at the monthly payment we settled on. The finance office does give you great rates and is good to work with once you make it in there. The registration office didn't tell me my paperwork had issues for almost 3 weeks (also we spent a half hour just making sure that was all good day off...). I had to call the DMV myself to find out my application was never submitted... then called the dealership for them to say yes your paperwork has issues... how come no one could tell me... Overall the office is mediocre. Being the 3rd car I've bought, this place has the most smoke and mirrors to get the most money from you at the end from you at the end. Everywhere else I have been sets a price and figures the monthly payments out after (removes the smoke and mirror aspect). I have never had a car dealership not be able to figure out, out of state registration and then not even tell me there was an issue.. The Kia Carnival itself is definitely a great car. I Recommend a hundred times over. The dealership I recommend 3/5. But if you want a Kia just blow away the smoke during initial talks and hope they don't mess up the registration paperwork!

Customer service 3.0 Buying process 2.0 Quality of repair 3.0 Overall facilities 5.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.

Amazing Experience with Anthony Gonzalez!

5.0
by Cassandra Vincent on Aug 13, 2022

I had an absolutely amazing experience buying my car from Generation Kia! It was an easy process and I left with no questions they all were answered as soon as they were asked! ☺️ Anthony Gonzalez was an absolutely amazing Sales person I couldn’t have been happier with the interaction with him! Everyone we interacted with while buying the car was so helpful and super nice which made the experience much more pleasing! I would definitely recommend Anthony to any friend or family that is interested in getting a new car☺️

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Customer Service

5.0
by Mo on Aug 12, 2022

I had a wonderful experience at Generation Kia. They’ve a wonderful customer service. I bought a 2023 Kia Sportage and Justin and Nicole were awesome. They have did a great job of seamlessly organizing everything and helping me with the tedious paperwork. I’ll definitely recommend this dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buying a Kia Soul

5.0
by Mark on Aug 11, 2022

The best car buying experience me and my wife ever had and we been buying and leasing cars for over 30 years.The salesman Joe was great once we decided to buy It went flawless through finance and insurance the process was quick and painless.I highly recommend Generation Kia to buy or lease a car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Generation Kia Service Department is top-notch!

5.0
by Jennifer F. on Aug 11, 2022

Vinny was professional, kind, and very thorough. It was a very pleasant experience! My car was finished in under an hour and he explained everything to me.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Kia Sorento purchase

5.0
by Robert on Aug 11, 2022

Overall the minute I walk Into that door they gave me excellent services I wanted to do a trade-in and they got the job done I would Recommend all my family and friends going forward to come and do business with this dealership they knew exactly what I wanted And went beyond to get it done. Steven the sale rep was amazing 5 star service ..

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Waited all day (7:30 am) until 3pm for a simple oil

1.0
by Paul on Aug 10, 2022

Waited all day (7:30 am) until 3pm for a simple oil change…it was never done upon my arrival at 3pm…no call to let us know the work wasn’t done…Michele and Chris yelled profanities at us when we got upset about the work not being completed…DONT USE GENERATIONS KIA FOr AUTO SERVICING!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Generation Kia

5.0
by Randy on Aug 06, 2022

I had a wonderful experience the person who was helping me his name is Anthony Gonzalez he knew what I was looking for In a vehicle Heading in for attitude I will definitely recommend him to anyone who wants to go to Generation Kia

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

This was my second time buying a car from Generation Kia

5.0
by Sheka on Aug 03, 2022

This was my second time buying a car from Generation Kia and once again they affirmed I made the right choice… my salesman Anthony made this experience by far the best… He got me the car I car I wanted the way I wanted and made the whole process stress free.. Addy was also great I couldn’t be more happy with my buy…I’m a Kia fan for life!!! Thank you Anthony and Addy!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I Love NY!

5.0
by Nicole Mahoney-Lee on Aug 02, 2022

I drove from PA to get my car because of the great service I received over the phone. And I was even more impressed when I got there. I love the staff! Thanks, Joe Rossetti for hooking me up with a full tank of gas for the 4 hr trip home!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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