Freedom Auto Sales

3.2

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Dealership reviews

3.2
Rating and reviews of Freedom Auto Sales are from Cars.com and DealerRater.com

18 reviews

Don't buy from this dealer

1.0
by Brett. Fuller on Jul 28, 2022

I bought a 2007 F150 from this dealer. It had very low mileage and looked clean. A few months later I had it serviced at a Ford dealer and they informed me that the frame was rotted out. It had been patched up. I was told that it wouldn't pass inspection. The dealer had told me they had cleaned the undercarriage and undecorated it. The vehicle had been inspected 2. months before I bought it. It should never have past inspection then. I'm stuck paying off a vehicle that won't pass inspection.

Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Freedom Auto

5.0
by Yolanda on Mar 27, 2022

I had a good experience Harry was a wonderful salesman that went far and beyond to accommodate me I would definitely recommend Freedom Auto excellent customer service 5 stars for Harry.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Auto Auction rejects (Beware!)

1.0
by James on Sep 13, 2021

I would strongly recommend that you not purchase from this used car dealer. The warranty is not worth the paper it is printed on. The cars are auction rejects and the warranty company will not cover the repairs due to poor maintenance of the previous owner. STAY AWAY! Bought a BMW X5! JUNK which hd bad motor and transmission! BEWARE

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Worst Decision Ever

1.0
by Megan Cox on May 24, 2021

This was the single worst purchase I ever made. They sold me a car that needed immediate repairs. He told me there was a new hybrid battery, under warrenty that was worth $6000. Less than 10,000 miles later the car needs a new hybrid battery, costing me $6000. I just called asking for him to help pay the different and he said "I'm not paying xxxx," and hung up on me. The car has needed over $8000 worth of repairs in under two months. It's been the shop more than I have had it. He also told me if he would buy it back if the warrenty didnt' cover it, and now this is what I get. DO NOT BUY A CAR FROM THIS PLACE.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Sold me a Lemon

1.0
by RyanV on Mar 05, 2021

They sold me a 2007 Ford fusion for $4,777. Things quickly fell apart. It is now worth $500. Don’t buy from these people! They ruined my car buying experience and caused so much extra stress in my life!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

2005 Chevrolet Silverado

1.0
by Kd on Jan 04, 2021

Do not buy from this dealership. Went to look at a 2005 Silverado that was claimed to be in “great shape”, the truck was far from great. Body panels were poorly replaced, undercoating was just smeared over all the underlying rust, cab mounts were completely rusted out. They will try to cover up all of the problems of a vehicle just to make a quick sale.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

BEST CAR BUYING EXPERIENCE THAT I EVER HAD

5.0
by Kendra on Jul 25, 2020

I was very impressed- pleased with the guys at this dealership today. Easy and Hassle free buying experience. Glad we chose to do business there.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Reasonable prices and friendly staff!

5.0
by Elizabeth rivera on Feb 21, 2020

Thank you to everyone at freedom auto sales! I love my car! I will be referring all my friends and family to you guys!!! I suggest everyone to buy your car at Freedom Auto Sales!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easy transaction, great price, excellent service.

5.0
by VA Rob on Mar 29, 2019

I contacted Freedom Auto Sales late one Friday afternoon to inquire about an old F150 they had listed online. Joe answered the phone and was very helpful in addressing my questions. Fifteen minutes later I was there for a test drive. This was an older car (15 years old) so there were bound to be some mechanical issues. After a short test drive I mentioned the few things that stood out to me and Joe said he'd have his guys take care of them as soon as possible (without a deal in place, mind you). So things were off to a good start. The next morning I called to see how the repairs went and, to my surprise, Joe had receipts for some work he had done to the car overnight and that morning. We settled on a very fair price over the phone, contingent on a follow-up test drive. When I arrived the car was ready for me with the services performed, as we had discussed. Everything was in really immaculate shape for an older vehicle. About 20 minutes later we were done with the paperwork. All in all, it was an extremely smooth transaction without any major haggling or upselling. Joe knew what I was after and worked to get it done. I really do look forward to working with Joe in the future.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buying used car

5.0
by Fayla on Feb 26, 2019

Customer service here was excellent. Joe and other staff was friendly and professional. The process was quick and straightforward. I was so happy to get my car here with such a great deal. Would definitely recommend this dealership to all my family and friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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