Fort Wayne Toyota Lexus
Cars on the lot
Dealership reviews
893 reviews
In and out, in the expected timeframe with no surprises.
In and out, in the expected timeframe with no surprises. Easy task scheduling the appointment.
Thank you, James. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Good experience.
Good experience. Everything done as promised. Easily made appointment, good estimate of time required and courteous personnel.
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
They give one price for the car then add additional
They give one price for the car then add additional pricing without disclosing. The added LoJack to the car before selling but added it to price of the car beyond what was quoted. They just made it as a separate line item. I was presented it as though the car came with it (included in quoted price) . If buying a car there make sure you get the actual price. I will never recommend this dealership to anyone I know. They will mislead you.
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Sara Neal. I was given 3 oil changes which i gladly took but was no where near the hidden cost totals.
We had an excellent experience at Toyota.
We had an excellent experience at Toyota. We had a hard time locating a black Camry so one was ordered. Great customer service!
Regina, thank you for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!
Had a 10,000 mile tuneup after 3500 mile trip to
Had a 10,000 mile tuneup after 3500 mile trip to southwest and back. No problems going, returning or while out there. Very pleased.
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Very courteous staff with exceptional willingness to work
Very courteous staff with exceptional willingness to work with myself and my son. Very smooth process.
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.
My salesperson Gabby did a wonderful job getting me in
My salesperson Gabby did a wonderful job getting me in the truck that I wanted at a payment I was ok with
Congratulations on your new truck! We are so glad that Gabby had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new truck, and we look forward to continuing to serve you in the future!
Micheal was great.
Micheal was great. Made the whole experience easy. The whole process didn’t take too long and there was no pressure to buy.
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Roger, and we thank you for choosing Fort Wayne Toyota Lexus!
Absolutely no pressure.
Absolutely no pressure. My salesman let the vehicle sell itself to me. When the wait for financing went long, on their own initiative, they took me to the other location y to I speed things up. I’m very pleased and will recommend to anyone.
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
The staff was very professional, friendly, and
The staff was very professional, friendly, and informative. Great service and very good turn-around time.
We appreciate your business and our team looks forward to serving you again soon!