Fort Wayne Toyota Lexus

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

188 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Fort Wayne Toyota Lexus are from Cars.com and DealerRater.com

942 reviews

Shaun was great.

5.0
by MJWILSON555 on Jun 19, 2022

Shaun was great. He answered EVERY EMAIL I sent him and did so in a timely manner. He was courteous, listened to my concerns, and treated me with respect. I definitely recommend this dealership and especially recommend Shaun.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

They worked great and very accommodating and very nice i

5.0
by JESSICAANDAUSTIN on Jun 18, 2022

They worked great and very accommodating and very nice i would recommend them to anyone that is trying to buy a car I wouldn’t go anywhere else they are the best sales people out their and they are very nice

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

I’ve always found it to be a fair and honest dealership.

4.0
by OTTINGERCJ on Jun 17, 2022

I’ve always found it to be a fair and honest dealership. The staff is friendly and seems focused on good customer service.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

We have had a long relationship with the service

5.0
by BSCHUHLER on Jun 15, 2022

We have had a long relationship with the service department that has always taken care of everything. We worked with Michael Smith when we were looking for a new RAV4 and he was able to find something even though there is not much available.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for sharing your thoughts about your experience with Michael here at Fort Wayne Toyota Lexus. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

The dealership was thorough in servicing my car.

5.0
by JMSHORT576 on Jun 15, 2022

The dealership was thorough in servicing my car. They checked everything and even cleaned it when they finished. They didn't run behind in the appointment.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

The service we received from sales, the ease of

5.0
by KYLA_A_WOOD on Jun 15, 2022

The service we received from sales, the ease of purchasing, and the communication from start to finish was amazing!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Fort Wayne Toyota Lexus, Kyla. We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Congratulations on your new purchase, Kyla!

Great Experience

5.0
by Chris on Jun 15, 2022

Great experience from beginning to end! Vehicle was delivered to me clean and as promised. Nick was GREAT! This was the quickest and easiest purchase I’ve made!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your feedback on your recent visit to Fort Wayne Toyota Lexus. I'm glad to hear that Nick was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase, Chris.

Michael Smith was an exceptional salesman.

5.0
by Kay on Jun 13, 2022

Michael Smith was an exceptional salesman. He was very professional and knowledgeable. He answered all my questions even outside of work hours. I really appreciated his transparency with pricing. He let me know ahead of time any additional features and fees associated with the car, unlike many dealerships that try to hide excessive costs on top of asking price.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you, Kay, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Fort Wayne Toyota Lexus.

Great dealership.

5.0
by Ndogg74 on Jun 13, 2022

Great dealership. Honest, trustworthy, helpful, etc. always seems to go above and beyond to help you.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

I like how professional, polite, and dedicated to exactly

5.0
by STEVEG11 on Jun 13, 2022

I like how professional, polite, and dedicated to exactly what is needed for my needs and car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Toyota Lexus. Please don't hesitate to reach out if you need anything else.

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