Fort Wayne Toyota Lexus

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

154 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Fort Wayne Toyota Lexus are from Cars.com and DealerRater.com

893 reviews

In and out, in the expected timeframe with no surprises.

5.0
by JAMES on May 06, 2022

In and out, in the expected timeframe with no surprises. Easy task scheduling the appointment.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you, James. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Good experience.

5.0
by OPALSDAVIS on May 06, 2022

Good experience. Everything done as promised. Easily made appointment, good estimate of time required and courteous personnel.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

They give one price for the car then add additional

2.0
by SONEAL1225 on May 05, 2022

They give one price for the car then add additional pricing without disclosing. The added LoJack to the car before selling but added it to price of the car beyond what was quoted. They just made it as a separate line item. I was presented it as though the car came with it (included in quoted price) . If buying a car there make sure you get the actual price. I will never recommend this dealership to anyone I know. They will mislead you.

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sara Neal. I was given 3 oil changes which i gladly took but was no where near the hidden cost totals.

We had an excellent experience at Toyota.

5.0
by REGINACLEANS on May 05, 2022

We had an excellent experience at Toyota. We had a hard time locating a black Camry so one was ordered. Great customer service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Regina, thank you for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

Had a 10,000 mile tuneup after 3500 mile trip to

5.0
by GSPIECE on May 05, 2022

Had a 10,000 mile tuneup after 3500 mile trip to southwest and back. No problems going, returning or while out there. Very pleased.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Very courteous staff with exceptional willingness to work

5.0
by JCIOCCA3 on May 05, 2022

Very courteous staff with exceptional willingness to work with myself and my son. Very smooth process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

My salesperson Gabby did a wonderful job getting me in

5.0
by SPANGLEANDREW on May 04, 2022

My salesperson Gabby did a wonderful job getting me in the truck that I wanted at a payment I was ok with

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Congratulations on your new truck! We are so glad that Gabby had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new truck, and we look forward to continuing to serve you in the future!

Micheal was great.

4.0
by ROGERREED79 on May 04, 2022

Micheal was great. Made the whole experience easy. The whole process didn’t take too long and there was no pressure to buy.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Roger, and we thank you for choosing Fort Wayne Toyota Lexus!

Absolutely no pressure.

5.0
by PLIMPDADDY on May 04, 2022

Absolutely no pressure. My salesman let the vehicle sell itself to me. When the wait for financing went long, on their own initiative, they took me to the other location y to I speed things up. I’m very pleased and will recommend to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

The staff was very professional, friendly, and

5.0
by BLEDSOE3 on May 03, 2022

The staff was very professional, friendly, and informative. Great service and very good turn-around time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate your business and our team looks forward to serving you again soon!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.