Fort Wayne Toyota Lexus

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

174 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Fort Wayne Toyota Lexus are from Cars.com and DealerRater.com

941 reviews

It was a complete pleasurer to work with Shaun Kelly!

5.0
by MJNKB9NNC on Jul 01, 2022

It was a complete pleasurer to work with Shaun Kelly! I felt he was very helpful and informative.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Michael Smith was very accommodating and very helpful in

5.0
by Joey on Jun 30, 2022

Michael Smith was very accommodating and very helpful in our car buying process. He made sure that we got the Sienna that we want and the best deal from Toyota. The dealer gave us a very good rate and we are very happy with our new Sienna. Highly recommended.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Joey, It's fantastic to hear that we provided you with great customer service while assisting you with your new Sienna! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Toyota Lexus!

The service writer, Neil Bringman, was very friendly and

5.0
by dslakis on Jun 27, 2022

The service writer, Neil Bringman, was very friendly and helpful. Service was performed in a timely manner. My car was returned clean. No issues at all with the service department. The waiting area could certainly use an upgrade though.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Loving My Lexus

5.0
by Deanna on Jun 26, 2022

Very happy with my experience at FW Lexus. As a 1st time Lexus owner I'm blown away by the performance of the vehicle. The service personnel are on par with the vehicle. Outstanding!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Fort Wayne Toyota got me in the same day for an issue

5.0
by elizabeth_shay2009 on Jun 24, 2022

Fort Wayne Toyota got me in the same day for an issue that a previous dealership wasn’t willing to figure out. The issue was diagnosed and a plan was made very quickly. I needed two replacement parts on my car and it was done the very next day. Everything was seamless! Communication was excellent! We will absolutely be returning customers now!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

Salesman went above and beyond to help me buy a new car.

5.0
by JOHNR338 on Jun 21, 2022

Salesman went above and beyond to help me buy a new car. He was very kind and considerate. His name is Shaun Kelly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. We're happy to hear Shaun was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Exceptional Lexus of Ft. Wayne

5.0
by Neil Wilcox on Jun 21, 2022

Our family has purchased and leased multiple vehicles from Lexus of Ft. Wayne, and one of the most important reasons we keep going back is the exceptional service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, Neil, and we hope to see you again!

Great service

5.0
by Mindy on Jun 20, 2022

Wonderful customer service! Car was very clean and I appreciated the quick service I received. Would recommend this facility to family and friends. Thank you again!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Mindy, and don't hesitate to let us know if we can be of further assistance.

Salesman was awesome.

5.0
by BARRY.TIPPMANN on Jun 19, 2022

Salesman was awesome. He delivered vehicles to me and my wife 3 different times. Can't say enough about him.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Shaun was great.

5.0
by MJWILSON555 on Jun 19, 2022

Shaun was great. He answered EVERY EMAIL I sent him and did so in a timely manner. He was courteous, listened to my concerns, and treated me with respect. I definitely recommend this dealership and especially recommend Shaun.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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