Ford of Kendall

4.4

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
11:00am–7:00pm

Cars on the lot

221 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of Ford of Kendall are from Cars.com and DealerRater.com

227 reviews

ford Kendall

4.0
by Mary Viales on Mar 30, 2021

Car had no gas, almost ran out before we got home.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Mary, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

tania_marti3@msn.com

5.0
by Tania F Guzman on Mar 29, 2021

Excellent Service from the beginning till end One thing is that in the Car wash Dept they need more hands to have better service

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

New Car purchase experience

5.0
by Cheryl Welch Ferrer on Mar 29, 2021

After sending an internet inquiry, I was sent the vehicle specs of a car that was located with my specs. I made an appt for the following day to negotiate a purchase of this vehicle. The appt. took 31/2 hours from start to finish, including negotiation of my trade-in, to financing. It was a pleasure.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Consultant

5.0
by Sergio Padron on Mar 26, 2021

Excellent service from Jose Miguel, his manager Paul and Business consultant Diana Martinez. True professionals

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service review

5.0
by Sonia Welsh on Mar 25, 2021

Service provided by Frandy Hernandez was excellent!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Gina V

5.0
by Gina on Mar 25, 2021

I had seen the truck and in the color my husband wanted was available in their inventory. From the moment I called there was a Sales person who contacted me, provided his information and number and was waiting for my when I arrived. He located the vehicle and brought it to the front door. We negotiated price and came to an agreement quickly. Financing had been pre arranged but they were able to get me a better offer and sat me with the insurance person on-site who was able to get the truck covered and had tag, registration and insurance cards when all done. The salesman then drove the vehicle to my home so that I could give it to my husband as a surprise. All together took about 3 hours which was a record.

Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Gina, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

James Burge

5.0
by James Burge on Mar 25, 2021

I recently purchased a 2021, Ford Ranger Lariat at Ford of Kendall. My purchase experience was fantastic. Even better I had an item that needed to be addressed on the vehicle. I was sent to service to handle it and the experience there was even more outstanding. Ford of Kendall is a, "stand up" operation.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

James, we are so happy to read such a great review about Ford of Kendall! Please let us know if there is ever anything else we can do for you! Safe travels!

Service

5.0
by Nancy Carr on Mar 25, 2021

William provided Great service. And was very professional

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

JC Great Salesperson

5.0
by Mariela Montedeoca on Mar 24, 2021

J. C was absolutly phenomenal. This is my fourth vehicle Total with Ford. After some management changes I was skeptical wether I should continue doing business with them. But JC is a clear example that business is great as usual. And that Ford actually cares about their long time clients. He was very attentive, great listener and got me exacted what I wanted for a fair price.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service

5.0
by Alberto Sardinas on Mar 24, 2021

Great service over all, I came to Ford of Kendall because of Samoano, the owner. My wife drive a Lincoln and we have nothing but compliments to both venues, Doral and Cutler Bay. So My ford F-150 was service due and I decided to give it a try and I was impressed to say the least. Before I talk to a service specialist they sanitized the cabin then I met Davel, a helpful and professional representative that explained to me the services required according to my truck mileage. He realized that I had some points, that was a nice surprise, so that help me with the payment(appreciate it). The location is not yet at a Samoano?s Lincoln level, but you could tell they are on that path. Thanks Davel.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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