Ford Lincoln of Smithtown

4.7

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
11:00am–5:00pm

Sales Team

Joseph Kiesling headshot

Joseph Kiesling

Sales Manager (46 Reviews)
Dealer Experience 14 years
Dealership Experience 2 years
Anthony Osie headshot

Anthony Osie

Finance Manager (35 Reviews)
Larry Simner headshot

Larry Simner

Salesman (23 Reviews)
Dealer Experience 6 years
Dealership Experience 5 years

Cars on the lot

142 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Ford Lincoln of Smithtown are from Cars.com and DealerRater.com

1233 reviews

They always take good care of us and pleasant people in

5.0
by Dave Sr/Jr on Aug 05, 2022

They always take good care of us and pleasant people in the service area and shop. Unfortunately people don’t understand that the dealership did not make the cars but do all they can to make things right- so just keep that in mind instead of giving attitude. Thanks as always for doing the best you can for our truck.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Always a pleasure to have my Explorer serviced at

5.0
by Paddingtonspad on Jul 14, 2022

Always a pleasure to have my Explorer serviced at Smithtown Ford. Nice, friendly, efficient crew, who even welcome me by name. Car service done prompt and professionally. Thank you guys.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

If you need the best deal you can get on a Ford, look no

5.0
by Erik S on Jul 14, 2022

If you need the best deal you can get on a Ford, look no further than Daren at Ford of Smithtown. He's absolutely the best.

Overall experience 5.0 Does recommend this dealer.

If you are looking to buy a Ford look no further than

5.0
by tigerjenn25 on Jun 22, 2022

If you are looking to buy a Ford look no further than Ford of Smithtown. Go see Pete Walters and you will leave a very happy customer. He is a very informative and honest salesman. He helped me find the perfect car in my price range that suited my family size. I couldn’t be more grateful for his patience and time he spent with me. I am very happy with my new car. Thank you Pete!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I always get immediate appointments and the staff is very

5.0
by Owl Lover on Jun 14, 2022

I always get immediate appointments and the staff is very friendly. There Saturday hours are very convenient.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service from The sales representative was kind, caring,

5.0
by edwin.gonzalez on May 23, 2022

Service from The sales representative was kind, caring, informative knowledgeable and respectful of my time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This service department is probably fine if all you need

1.0
by Jen P on May 09, 2022

This service department is probably fine if all you need is an oil change. If you need anything more than that just run the other way!! My car had an issue that should have been a recall but wasn’t. I had to have the entire short block replaced on a five-year-old Ford Escape. Ford Motor Company was wonderful and worked with me to cover the costs, I was over the milage for my warranty. Smithtown Ford did the work on my car. My car has been back there six times in the past 4 months since they replaced half of my engine. Dealing with the service department from Ford of Smithtown has been a nightmare, from the receptionist to the service agents, to the service manager. They repeatedly dodge phone calls, lie, and are just downright rude and unprofessional. From not wanting to help me because I didn’t buy my car there, which I did and gave them proof to lying on my receipt that I refused work on my car that was not offered. I could go on and on, but it would be a book. I called Ford Motor Company to help deal with them, they got the run around too. Dealing with Ford of Smithtown for the past few months has been one of the most frustrating experiences I have ever had. I am buying a new car because I no longer have faith in their product, nor do I want to deal with them ever again.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

If I could give a Zero Star review I would.

1.0
by Lincoln on Apr 01, 2022

If I could give a Zero Star review I would. Service department is awful. They don't return your car when they say it and you have to bring it back for the same problem. Don't even get me started with cleanliness. Your car comes back dirtier than when you drop it off. I would look to go to any other dealer but this one.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Recently purchased a CPO Lincoln MKC for my wife.

5.0
by kevindeane92 on Mar 30, 2022

Recently purchased a CPO Lincoln MKC for my wife. The vehicle was delivered on time and at the agreed price. Daren, Anthony, and the the entire support staff were professional and courteous. I would recommend this dealer to friends and family. Thank you.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Always prompt.

5.0
by Nobody on Mar 11, 2022

Always prompt. Always repair my vehicle fast and completely. the service is the best. Jim and Joe are the excellent. .

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.