First Class Motors Direct

3.8

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–8:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

39 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of First Class Motors Direct are from Cars.com and DealerRater.com

17 reviews

Very dirty

1.0
by Tricks on Aug 03, 2022

I purchased a 2011 Toyota Corolla from First Class Motors and was told that the vehicle was in mint condition and had a fresh oil change. Neither were true. The carpet on the drivers side had an 12 in hole in it down to the metal frame of the car. I had to clean the interior 5 time before the dirty water in the machine was anything less then black (gross). Every filter on the vehicle needed to be replaced. The cabin air filter was completely black. The rear brakes were so fare out of adjustment that the shoes did not even touch the drum. The front brake pad were warn so bad that the inside pad was almost to the metal. Had to do a full brake job on the front. The transmission fluid had never been change and smelled like a dead animal. 4 drain and fills and a filter kit later it seems much better. There is a leak in the transmission. Hopefully the transmission does not go out?? So many more issues that could have been taken care of that would have made this car reasonably good but this dealer had no interest in doing anything at all. If you do buy from this place you better by a good mechanic and make them reduce the price enough to cover all of the parts you will need to bring it up to par. They also claimed to do a 106 point safety inspection. Well as you can read above there are many safety issues that they missed and I can tell you that they did not even look a the car because every wheel was rusted on. If it was inspected the wheels would have been removed and put back on and that did not happen.

Customer service 2.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

I bought my car from this dealership

5.0
by RV on Jun 17, 2022

I came in looking for a used car for myself and the staff are honest and friendly. Great experience from the moment we walked in the door.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Highly recommended and would go back again

5.0
by Steve on Jun 17, 2022

Hassle free car buying experience. Professional and pleasant people to work with! From the time of inquiry and the moment we walked out with our vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Awesome experience

5.0
by Maya on Mar 03, 2022

This was a very pleasant and stress free buying experience! When we walked in we were greeted by Slim and she was very attentive to our needs. Jerry worked hard to ensure we were able to get a vehicle that suited our family. Lesley was kind and efficient being the cars to test drive. And John was very knowledgeable about the financial documents. This was a very wonderful experience and this is truly a winning team!! There were no tricks with the prices, they are very transparent.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Different

5.0
by Kevin on Feb 23, 2022

Very friendly and honest, was a different kind of car buying experience, you have to come check these folks out and I loved their dogs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I don't recommend this dealer.

1.0
by Jamila on Dec 14, 2021

I had bad experience with this dealer, I purchased the car one month ago the check engine light was on also I had to put lot of money into it, I contacted them to let them what happened with me but no response, so I don't recommend them.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Thank you First Class Motors Direct

5.0
by Adan on Oct 04, 2021

We bought our 2011 Ford F 150 from First Class Motors Direct and we are pleased with how things have turned out. The staff has been very helpful in getting us approved with the financing which suits our budget.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

WE HAD A AMAZING EXPERIENCE DEALING WITH THE STAFF

5.0
by JM SY on Sep 25, 2021

MY BOYFRIEND AND I WENT TO THIS DEALERSHIP THEY HELPED US FIND THE 2012 DODGE DURANGO THEY ARE QUICK AND EASY TO DEAL WITH I WOULD GO BACK TO THIS DEALERSHIP AGAIN.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fabulous

5.0
by wujbabe on Jan 17, 2020

D.J. Jerry, and John made my purchase the best car buying experience ever! I've purchased 8 new cars over the years and have never felt better about the entire process than l have for this transaction! I would go back just to talk to these guys! Their knowledge and professionalism is remarkable, answering all my questions and offering information that l didn't know! I think their business plan is right on...treat your customers as you would like to be treated! Kudos guys keep it up!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Total disrespectful crooks

1.0
by mi fan on Jan 11, 2020

After I told them I didnt want the truck they called me wanting me to drive 3 hours telling me they would lower the price do special financing this and that how perfect the truck was. I wasn't there 5 minutes and I told them it had rust repaired and most the truck was repainted the kicker was they were trying to set up to get money from financial institutions before they gave any final price or signed anything. Good place to stay as far away from as possible.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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