First Class Cars

4.4

Hours of Operation

Service
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
11:00am–6:00pm
Sunday
Closed
Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–8:00pm
Saturday
10:00am–7:00pm
Sunday
Closed

Cars on the lot

51 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of First Class Cars are from Cars.com and DealerRater.com

49 reviews

Never Again!

1.0
by Marla/Stew on Jul 10, 2014

I sent several email requests for more information for a certain vehicle over several days with no response accept the automatic email response that they got it and an agent would be contacting me soon. I was never contacted. My wife even visited the business, but they were not open so she checked out the car best she could and then taped a note on the business door with her name and cell number asking them to call, what car we were interested in and telling them that I had been sending them emails with no response. That didn't make any difference. No emails or calls to date.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Please accept our sincerest apologies on this situation. We would love the opportunity to make things right and would also like to invite you and your wife back to our dealership to answer any questions you have on one of our vehicles.

Love my car

4.8
by Cristy on Apr 16, 2014

My overall experience was good. Thanks for my super cute car!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Cristy, Thank you for taking the time to post your review. We love hearing reviews like yours. We enjoyed working with you, if you ever need anything please let us know. Sincerely, Your friends at First Class Cars

Not what we expected

5.0
by K.C. on Apr 09, 2014

After hearing and seeing the ad campaigns for this dealership I thought they were just like every other dealership with the goofy salesman, sales pitch to good to be true, etc. This was not the case at this dealership. My husband and I were very surprised at their professionalism and how different they were compared to the other dealerships we had been to while looking for a vehicle for our growing family. We ended up buying our vehicle from them and will be back in the future to buy our second car from them. We were pleased with this dealership.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear K.C., We want to thank you for taking your time to leave this review. We are so happy to hear that you are satisfied with your vehicle purchase. If you ever need anything, please do not hesitate to let us know. Sincerely, Your friends at First Class Cars

Loved them!

5.0
by Amber Kessel on Feb 11, 2014

I absolutely loved working with them to get a car. They made the process fun and enjoyable. I had difficulty getting a car other places and they helped me get into a car. They have great cars and are affordable. I loved them so much I told my family about them and they got cars too. They even looked at my sister's car and told her what was wrong with her car and she didn't buy from them at the time. I would definantly recommend them to others

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Amber, Thank you for leaving your review, it was a pleasure doing business with you. If you ever need anything, please let us know. Sincerely, Your friends at First Class Cars

First class all the way!!

4.8
by LandRooverchicka on Dec 14, 2013

This place has fair good prices, bought my first car from them. Would recommend to all.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear LandRooverchicka, Thank you for leaving us a review, we are happy to hear that you were satisfied with your purchase. Thank you again. Sincerely, Your friends at First Class Cars

love my new car

5.0
by sfarr on Jun 12, 2012

I just love my new car and I got a great deal on it as well.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Sfarr, It was a pleasure working with you and we are happy to hear that you are happy with your purchase. If there's ever anything you need please let us know. Sincerely, Your friends at First Class Cars

Fun and Happy Experience

5.0
by Roadmaster on Jan 30, 2012

I have purchased 3 cars from these guys and am very happy with how I have been treated each time. There was no pressure to buy, they were very informative, and helped me even learned to drive a stick so I could buy the truck I wanted! The salesperson took his time with me and I appreciated the service from everyone there, great service at a great price!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Roadmaster, It was our pleasure doing business with you and we are glad that we could help you with your vehicle purchase. If you are ever in the market for a new car or need any repairs, please let us know. Sincerely, Your friends at First Class Cars

Multiple car purchases from this dealer. .

5.0
by Junior on Dec 30, 2011

Over the past five years my family and I have only purchased from here. I personally bought a really clean '02 Subaru Outback. Very pleased with it over the past 3 years. What I like is that I can go on cars.com and pull up the CarFax for free. Thank you! I'll be buying another car soon. I'm always checking your inventory.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Junior, Thank you for leaving your review, we really appreciate you taking the time to do this. Over the years we have really enjoyed working with you and your family. If you ever need anything, please let us know. Sincerely, Your friends at First Class Cars

Great place to buy a used car

5.0
by Sam84020 on Nov 16, 2011

I had been shopping around for weeks for a good deal on a used vehicle and came across this dealership on cars.com. I not only love my car that I bought from them but I got a good deal. I would recommend to anyone that is in the market for a good quality used car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Sam, Thank you for taking the time to leave this review. We are so happy to hear this. If there is ever anything you need in the future, please let us know. Sincerely, Your friends at First Class Cars

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