First Class Cars

4.4

Hours of Operation

Service
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
11:00am–6:00pm
Sunday
Closed
Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–8:00pm
Saturday
10:00am–7:00pm
Sunday
Closed

Cars on the lot

0 cars available
See all Cars

Dealership reviews

4.4
Rating and reviews of First Class Cars are from Cars.com and DealerRater.com

49 reviews

I thought these guys were alright until this happe

1.0
by Susan on Jun 15, 2022

After purchasing the vehicle I renegotiated my contract to a lower price. At that time I told them I did not have brakes that were working they said they would take a look at it. Four days later they said I could pick up the car after paying 1k for the repairs. I did not consent to having them fix it I just needed to know what was wrong so I could make the decision who to have to repair . They refused and won't let me have my car back. I'm not late on my payments in fact I have a 75.00 credit

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Great guys

5.0
by Dan hardman on Dec 17, 2021

I went into first class cars today to check out a 2003 Ford expedition and the salesman Ernesto Puga was knowledgeable help me out any questions concerns that I had and I left with my new vehicle. first class cars recommended to go get a car or truck

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Place, good selection, friendly staff. I'm C

5.0
by Edward on Oct 30, 2021

Did a great job helping us get good used car today, Thanks a lot. I'm sure we'll be back. Really happy with everything. You guys rock

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great place to buy a car

5.0
by Kimberly dehertoghe on Oct 30, 2021

Love these guys there friendly and fair , they have great deals are care and easy to get financed definitely buying my next car here

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great place to buy a car

5.0
by Natalia Beuermann on Oct 30, 2021

First class cars is the best we were looking for a car to buy today and weren’t having any luck. These guys got us qualified and they took care of the car registration right there and we can up grad every six months they are very nice and friendly her I will buy my next car here and I would recommend them to my friends and family

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Stay away.

1.0
by Casey on Oct 28, 2021

STAY CLEAR. FIRST CLASS ???? I don’t think so. Yes at first I was treated good, but as soon as the papers were signed all the management disappeared never to be seen again. I’ve had more problems with my car than I had with my trade in. What a mistake!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

First class fraud

1.0
by December Snow on Apr 16, 2021

First class cars in slc is not good at all! If you like shady dealerships and broken down vehicles this is the place for you! they are dishonest about the prices and pushy and intrusive. They leave you sitting there for hours while they "negotiate with management on your behalf" even though one of them is the owner lol, they leave snacks that taste like a rotten refrigerator and rush you through your paper work before you have a chance to read anything. Then they tell you that a mechanic is checking over your car but we ran into the mechanic coming back from lunch . Oops... I am sad to say I stupidly bought a Car from these guys that made it two hours off the lot before it lost oil pressure and had a flashing check engine light and oil spitting out the bottom. To be clear I bought the car as is because I was mislead into believing I had time to decide which warranty was right for my purchase (10 days to be exact) but the car didn't make it any where near that. Not only did the car break down in the middle of nowhere but I was responsible for towing it back to the dealership .... First class right? Every day after that it was a different problem or a different part that needed fixed but no body seemed to know what was being fixed or what the part numbers were. Each day a different reason that it wouldn't be ready for me to pick up. All I heard was how they were doing me a favor by not charging me? Not charging me for what though? There is no record of any work being done to resolve the issue. You aren't doing me a favor by fixing your piece of junk mistake, the mechanic Must have missed all these problems the first time he "looked it over"? When I asked for the work records the owner lost his composure and started yelling at me on the phone, refusing to show me records of what work was being done to the vehicle. I asked for my money back because obviously the vehicle is not running as advertised and mentioned an attorney and this guy flipped his lid. He hung up on me, called me back to argue and yell some more and then accused ME of harassing HIM. I was contacted by the pushy salesman to let me know the car was ready where I once again asked for record of the work they had done so I could have it verified by a mechanic I trust and he "needed to call me back" There is no transparency whatsoever with this greasy business. I filed a complaint with the MVED and I may not get the end result I want but hopefully they can't do this to any one else! Please do your research! Read the fine print! Don't sign anything without reading it all the way!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Kia sedona

5.0
by Letitia Larsen on Mar 15, 2021

Awesome place great customer service, nice price. Glad I came here. Great selection of cars. They took great care of me. Highly recommend them. Went out of there way to make sure I was satisfied.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great buying experience

5.0
by Brady on Oct 14, 2020

Awsome car buying experience. In and out in less than a half hour. Friendly service. Awesome selection of cars both SUV and sedans in great shape. Quality sales guys.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honesty

5.0
by Brandi Spradling on Jul 31, 2020

I recently contacted the dealership via email, I asked them how the car looks body wise since I live a few hours away and didn’t want to waste time if I decided to buy. I received an amazing, honest, detailed email from Ernesto that made me think when I’m ready to buy I can’t wait to have him help me out. I definitely appreciated it!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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