Finks Quality Used Cars

3.6

Hours of Operation

Service
Monday
9:00am–4:00pm
Tuesday
9:00am–4:00pm
Wednesday
9:00am–4:00pm
Thursday
9:00am–4:00pm
Friday
9:00am–4:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Cars on the lot

152 cars available See all Cars

Dealership reviews

3.6
Rating and reviews of Finks Quality Used Cars are from Cars.com and DealerRater.com

21 reviews

Used Cars for Me and my Family and Friends

5.0
by Jered M. on Apr 29, 2021

This review is after a few purchases for me and with family. All the cars were reasonably priced and ran beautifully. Everyone has given thumbs up with their vehicle and I will go back here everytime.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

jjjjj

3.5
by J on Apr 29, 2020

Cars need cleaned, gased up and tires aired. All the cars I drove needed attention to the interior. Some needed maintenance. The salesman was very nice and helpful.

Customer service 4.0 Buying process 3.0 Quality of repair 3.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

thanks

Run from this place

1.0
by Penny Clark on Feb 28, 2019

My 18 yr old purchased her first car, yes we did test drive it, took to parys store had them put on computer everything had checked out. She financed this car, 1 wk after driving off the k oj t this car will take fits and not start. Called Finks and and asked them to just fix this issue and got "as is". This is her first purchase, and kept our business within the community and they will not make this right. REMEMBER SHE ONLY HAD IT FOR 1 WEEK.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Penny For Your Input.

Do yourself a favor and go elsewhere

1.0
by James Fitzpatrick on Sep 24, 2018

Bought a vehicle here , took it back the next week for repairs . The vehicle had very little heat in the cabin , and a door lock that would not work with the power button or key fob.They repaired neither and salesman told me they really didn't have a competent mechanic there to do the repairs. I dealt with it a couple months and decided to call the owner. If I buy a car from a dealership for my wife , it has to have heat . The owners son spoke with me , and I assumed it would be addressed. Salesman called me the day after and tried to tell me it was repaired when I brought it back the first time and that i would be responsible for paying for the repair .My response was I bought it for my wife and I expect the heater to work. I told him to have the owner call me. Two weeks later I'm still waiting on a call .......Bottom line is , they do not inspect these vehicles , before putting them on the lot. In addition to little heat and a faulty door lock , I found it had paper thin rear brake pads and only two of the four brake calipers working.After the sale you do not exist. Don't even bother with these clowns. Quick as a wink you'll get screwed at Fink's .

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your input

Won't be shopping here again.

1.8
by F. Scott B. on Mar 30, 2017

Drove all the way from Columbus to look at a few cars they had, for my 16 yo son. Took the first one, a 2010 Kia Forte Koup, for a test drive, and the front brakes would not release all the way from the rotors (likely bad calipers). Back brake pads were non existent, and gouging the rotors. The car was otherwise pretty clean inside and out, and I would have taken it (I can do brakes myself). Even with those issues, Mr. Clark wouldn't come down 1 penny from the asking price. Felt like I drove all that way for nothing. Didn't even bother looking at the other 2 cars there I was interested in. Just ended up leaving, and the guy acted like "whatever, I don't need your business." If your not willing to negotiate on your prices, then PUT THAT IN YOUR ADVERTISING, or at least have the courtesy to let someone driving all the way from Columbus know that ahead of time. Complete waste of half a day. Would NOT recommend going here.

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks Scott B for your input we have over 340 units on our lot each deal stands on its own. Some vehicles have more room to negotiate. I'm sorry but we were unable to accept the 50% discount you offered Mr Clark. With the completive market on the internet most of our inventory is already well below national averages. Thanks Chuck Berry

car shopping

4.0
by George Moore on Mar 17, 2017

Chatted with sales person via text and he sent me pics as promised of vehicle. After looking at vehicle on line we noticed that they increased the asking price $1000.00 more than the original price

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks George

Happy

4.6
by Satisfied on Feb 09, 2017

Found our car here, after looking at other places. No arm twisting like we encountered in other dealerships. Cordial, informative, and let us think . Very good experience. Car needed some maintenance work right away (oil change, brake pads, windsheild wipers) but it is a used car. They were honest and suggested we have it looked at by a mechanic, and in this case suggested we go to a dealer in this brand because it has some unique features.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks we appreciate your input.

Paige C.

4.6
by Paige Carpenter on Nov 16, 2016

Very Excellent service. Worked hard at finding me the vehicle that suited me and for my cost.

Customer service 5.0 Buying process 5.0 Quality of repair 3.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Paige sure glad we could find the right for your needs. Best of luck in school. Thanks Chuck Berry

No response from dealer

1.0
by Zuesandsadie on Oct 20, 2016

I contacted the dealer about a truck through cars.come but never received any responses from them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Sorry for that we will try harder Thanks Chuck

Jason Mohler

5.0
by Jason Mohler on Jun 17, 2016

Salesman Chuck Berry went up and above giving me the best customer service in buying a car, I have ever experienced. If you want a wonderful and fast buying experience please go to Fink's Used Cars and see Chuck or any of their wonderful staff.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Jason hope see again some day. Thanks Chuck Berry

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