Ferman Mini of Tampa Bay

4.8

Hours of Operation

Service
Monday
7:30am–6:30pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–6:30pm
Thursday
7:30am–6:30pm
Friday
7:30am–6:30pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

David  Hart headshot

David Hart

Service Advisor 4.8 (190 Reviews)
Dealership Experience 2 years
Matthew Maynard headshot

Matthew Maynard

Service Advisor 4.7 (183 Reviews)
Manolo Santos headshot

Manolo Santos

Sales Manager 4.8 (181 Reviews)
Dealer Experience 9 years
Dealership Experience 9 years

Cars on the lot

14 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ferman Mini of Tampa Bay are from Cars.com and DealerRater.com

1219 reviews

Speedy, professional and thorough.

4.0
by richboggs on Jun 09, 2022

Speedy, professional and thorough. The dealership desperate needs a red light to get into the lot!!!!!!

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Service was fast and friendly.

5.0
by lacey_rogerson on Jun 07, 2022

Service was fast and friendly. Overall, I would say they were very efficient. They were very transparent about what was needed and pricing.

Overall experience 5.0 Does recommend this dealer.

From start to Finish Sara did a wonderful job , she kept

5.0
by meanjeanine2002 on Jun 07, 2022

From start to Finish Sara did a wonderful job , she kept me up to date on delivery date and what to prepare for. Sara helped me with all the new technology my mini was equipped with. Finance was easy to work with also. I highly recommend buying from Ferman .

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I ordered a MINI in January but due to supply issues, it

5.0
by cawolos on Jun 06, 2022

I ordered a MINI in January but due to supply issues, it wasn’t delivered until late May. William did a great job with the ordering process and keeping me apprised of any delays in production and delivery. He made the process go as smoothly as possible. He’s a true gearhead and could not have been more pleasant to work with

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Could not have been an easier process.

5.0
by daveditto on Jun 04, 2022

Could not have been an easier process. From custom ordering my car, to regular updates and delivery day, Sara and Bob in customer service were superb.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great customer service each and every time I get my two

5.0
by maryannlarkins on Jun 04, 2022

Great customer service each and every time I get my two cars serviced Thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

William did a great job from helping me selecting my mini

5.0
by siminkovacs on Jun 03, 2022

William did a great job from helping me selecting my mini to the delivery process. Nice young man.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

From scheduling, arriving, being processed in my

5.0
by Shetay2020Mini on Jun 02, 2022

From scheduling, arriving, being processed in my experience was amazing and so was the staff.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very friendly staff and they provide Lift services

4.0
by cheshonok on Jun 02, 2022

Very friendly staff and they provide Lift services instead of waiting there. But their prices are kinda insane (something I was expecting buying a Mini…). What was a concern to me - I had this very loud rattling noise in my car that I complained about and came in to have it checked after the oild change. I was told everything was ok. The noise continued. I came back 5 k miles later for an oil change and I was told my motor mount needed replacing. Thank goodness my car was still under the warranty. The mount was replaced and the noise was gone. My warranty is expiring in 2 months. Had I been doing 10 k oild chnage as recommended this problem($1400 worth) would be at my own expense. What I don’t understand- I came in complaining of this loud rattling noise and nobody saw the problem of this motor mount? That’s just odd. Anyway, I am glad it was fixed just in time.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Sara was amazing, along with the entire staff I

5.0
by jmachine1 on Jun 02, 2022

Sara was amazing, along with the entire staff I encountered. Sara went above and beyond in the customer service department to make my ordering and delivery experience a 10! I had a loan ready from PenFed but Scott in finance was able to beat it while still adding a package I wanted. He made the process painless and enjoyable. I chose this dealer off reviews. There are an hour from my home but it was worth the drive. This is my first Mini/BMW purchase and I’m hooked.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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