Ferman Mini of Tampa Bay

4.8

Hours of Operation

Service
Monday
7:30am–6:30pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–6:30pm
Thursday
7:30am–6:30pm
Friday
7:30am–6:30pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Matthew Maynard headshot

Matthew Maynard

Service Advisor 4.8 (204 Reviews)
Manolo Santos headshot

Manolo Santos

Sales Manager 4.9 (185 Reviews)
Dealer Experience 9 years
Dealership Experience 9 years
Michael Stanton headshot

Michael Stanton

Sales Manager 4.9 (164 Reviews)

Cars on the lot

4 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ferman Mini of Tampa Bay are from Cars.com and DealerRater.com

1255 reviews

We brought the car in a for an overall evaluation.

4.0
by macaron23 on Aug 05, 2022

We brought the car in a for an overall evaluation. Several issues were detected and fixed. After picking and driving the car about 10 miles, the car was not operating correctly in that it put itself in low power mode. We called Matthew at the dealership. He got us back in on the same day and resolved the new problem. I rating our visit high due to Matthew stepping up when something went wrong. Appreciate it.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Always great service, excellent communication by service

5.0
by Pete L on Aug 03, 2022

Always great service, excellent communication by service advisor. Respected what I wished to service that day. Thanks again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent response and follow up.

5.0
by fjnagy0 on Aug 03, 2022

Excellent response and follow up. Great delivery and instructions were great. Salespersons very knowledgeable and helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Got us in and out easily and really gave a short but

5.0
by esphartman on Aug 01, 2022

Got us in and out easily and really gave a short but informative rundown on the workings of the car.

Overall experience 5.0 Does recommend this dealer.

My salesperson was phenomenal.

5.0
by Pam on Aug 01, 2022

My salesperson was phenomenal. I did have one issue I was not happy with but overall it was a very good experience. They did not make it clear that the trade in offer was an estimate and not based on my actual vehicle. It changed the deal. But everything else was terrific! I would recommend them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I emailed the dealer regarding the tint bubbles.

3.0
by anthonyzarraga on Jul 30, 2022

I emailed the dealer regarding the tint bubbles. Its been 2 weeks now and I haven't hear anything from them.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

The staff are professional and personable.

5.0
by susan.jones on Jul 29, 2022

The staff are professional and personable. The waiting are is comfortable. The drinks and snacks are appreciated.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Understood & Addressed my issue .

5.0
by stasarvis on Jul 28, 2022

Understood & Addressed my issue . Got me in & out in a reasonable time. Waiting area is always comfortable with snacks & drinks My service advisor Bud was awesome & Paul , manager resolved everything to my satisfaction. My 2013 Mini Coupe is motering on !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Since May of 2020 buying a new MINI , and then adding a

5.0
by drsporty on Jul 28, 2022

Since May of 2020 buying a new MINI , and then adding a 2016 and 2019 MINI to our account with the BMW Extended Plans ( Joe ) each and every time , even same day I call for any service or questions the entire staff has always been excellent . My partner Rich and I are always happy and most of all, confident in every step . This is more than a ' dealership . This is always a time in investment. We both value and feel safe always driving our vehicles . Thank you , Cordially, Damon Harper & Richard Scire , Sarasota Florida USA .

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Sara is an amazing sales rep.

5.0
by tonyal1973 on Jul 26, 2022

Sara is an amazing sales rep. She kept me updated on the mini I ordered every couple days for the 2 months it was in production. She made the delivery quick and painless and is super knowledgeable about minis!!! 100% recommend Sara & the Ferman dealerships!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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