Ferman Mini of Tampa Bay

Great service, very professional staff. 1 2 3 4 5 6 7 8 9 10

Matthew took care of the car being serviced for my trip and was and always is professional and helpful. I trust this service department explicitly and will always bring my Mini to them.

Representative took care of my needs quickly and effectively my car was repaired I got a ride home and back so I am happy.

The dealership answered my call right away. My experience was awesome. Go in and ask for Chellcey. She is fabulous! Super knowledgeable about minis. It was a seamless process!

Outstanding service!! It's great to have the peace of mind knowing that the Ferman MINI team takes exceptional care of my MINI and me.

Professional, and courteous. Settling up an appointment was effortless, the service was thorough, car wash and vacuum was a bonus.

Overall, I am very satisfied with the process of leasing my MINI COOPER Hardtop S and will definitely recommend the experience with Ferman Mini of Tampa Bay. There are always details to improve in a process like this, but the final feeling is very good. The management throughout the process with the seller and the manager is unbeatable.

Day of service received several calls ( no time in meetings), asked to correct email didn’t happen until I went to pick up.

I had Bob Annis as my sales person and he was outstanding! He went above and beyond to make sure I got what I wanted and understood all the mechanics of my new car. I would definitely recommend him to anyone interested in a mini. The only negative I experienced where unnerving emails from your online sales person. Everyday for a week even though I said I was not interested in purchasing yet. Almost made me think about going elsewhere. Luckily Bob came along and was perfect.

This is a wonderful crew! Everyone I encountered was super kind and helpful. As for William Alley, I am totally impressed with this young man. He is very knowledgeable, patient and just a very nice young man. He has gone out of his way to help me decorate my Mini and show me all the adjustments I can make to customize it. I have already recommended him to friends and family for sales assistance. My kids are now contemplating buying another Mini like mine. Thank you, William!!!! I would like to thank Joe Cleaver, also. He's such a nice man who was extremely kind and helpful. He made the finance procedure fun and painless. Who knew? I have to say it was very refreshing to find a dealership with genuinely nice people who don't chase you out the door.