Ferman Mini of Tampa Bay

4.8

Hours of Operation

Service
Monday
7:30am–6:30pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–6:30pm
Thursday
7:30am–6:30pm
Friday
7:30am–6:30pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Matthew Maynard headshot

Matthew Maynard

Service Advisor 4.8 (200 Reviews)
Manolo Santos headshot

Manolo Santos

Sales Manager 4.9 (185 Reviews)
Dealer Experience 9 years
Dealership Experience 9 years
Michael Stanton headshot

Michael Stanton

Sales Manager 4.8 (163 Reviews)

Cars on the lot

17 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Ferman Mini of Tampa Bay are from Cars.com and DealerRater.com

1249 reviews

Great service, very professional staff.

5.0
by kagonska on Sep 01, 2022

Great service, very professional staff. 1 2 3 4 5 6 7 8 9 10

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Matthew took care of the car being serviced for my trip

5.0
by dessiecan65 on Aug 31, 2022

Matthew took care of the car being serviced for my trip and was and always is professional and helpful. I trust this service department explicitly and will always bring my Mini to them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Representative took care of my needs quickly and

5.0
by wrudgers on Aug 31, 2022

Representative took care of my needs quickly and effectively my car was repaired I got a ride home and back so I am happy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The dealership answered my call right away.

5.0
by kammfraz on Aug 30, 2022

The dealership answered my call right away. My experience was awesome. Go in and ask for Chellcey. She is fabulous! Super knowledgeable about minis. It was a seamless process!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Outstanding service!

5.0
by anthonyrpelaez on Aug 30, 2022

Outstanding service!! It's great to have the peace of mind knowing that the Ferman MINI team takes exceptional care of my MINI and me.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Professional, and courteous.

5.0
by eq1811ret on Aug 30, 2022

Professional, and courteous. Settling up an appointment was effortless, the service was thorough, car wash and vacuum was a bonus.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Overall, I am very satisfied with the process of leasing

4.0
by xaviillas on Aug 30, 2022

Overall, I am very satisfied with the process of leasing my MINI COOPER Hardtop S and will definitely recommend the experience with Ferman Mini of Tampa Bay. There are always details to improve in a process like this, but the final feeling is very good. The management throughout the process with the seller and the manager is unbeatable.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Day of service received several calls ( no time in

3.0
by debra.desaulniers on Aug 30, 2022

Day of service received several calls ( no time in meetings), asked to correct email didn’t happen until I went to pick up.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.

I had Bob Annis as my sales person and he was

5.0
by rslarson on Aug 30, 2022

I had Bob Annis as my sales person and he was outstanding! He went above and beyond to make sure I got what I wanted and understood all the mechanics of my new car. I would definitely recommend him to anyone interested in a mini. The only negative I experienced where unnerving emails from your online sales person. Everyday for a week even though I said I was not interested in purchasing yet. Almost made me think about going elsewhere. Luckily Bob came along and was perfect.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is a wonderful crew!

5.0
by BLD on Aug 27, 2022

This is a wonderful crew! Everyone I encountered was super kind and helpful. As for William Alley, I am totally impressed with this young man. He is very knowledgeable, patient and just a very nice young man. He has gone out of his way to help me decorate my Mini and show me all the adjustments I can make to customize it. I have already recommended him to friends and family for sales assistance. My kids are now contemplating buying another Mini like mine. Thank you, William!!!! I would like to thank Joe Cleaver, also. He's such a nice man who was extremely kind and helpful. He made the finance procedure fun and painless. Who knew? I have to say it was very refreshing to find a dealership with genuinely nice people who don't chase you out the door.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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