Faulkner Toyota of Harrisburg

4.7

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

56 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Faulkner Toyota of Harrisburg are from Cars.com and DealerRater.com

233 reviews

Very nice buying experience!

5.0
by Beverly on Aug 03, 2016

Very helpful, patient! Marianne answered all our questions, and helped us through the process. Everyone involved was also helpful. Highly recommended!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service was excellent

4.8
by Joseph on Jul 31, 2016

Very please with our salesperson Navarro. He was personable and answered all of our questions without hesitation. Car was found and ready within 24 hrs of decision.

Customer service 5.0 Buying process 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Exceptional Dealership-Faulkner Toyota Harrisbug

5.0
by Sheri on Jul 30, 2016

Marianne Sarcone was very knowledgeable of both the vehicle and all aspect of the dealership and Toyota. She was able to answer any and all questions. She spent an exceptional amount of time at delivery to make sure that I understood all aspect and components of my new car. Marianne and the entire staff was a pleasure to work with and this was by far my most pleasant car buying experience!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Sheri, we're happy to hear that you found Marianne so knowledgeable. Thank you for sharing your experience. If there's anything else that we can do for you, please don't hesitate to give us a call! See you on the road.

Great buying experience. Sales person rocked it!!

5.0
by Gregory on Jul 30, 2016

Mariane Sarcone is perhaps the best sales person I ever purchased from. She balanced an upbeat can-do attitude without typical car lot sales pressure. I thought she was phenomenal and personable. Hang on to her! I'd like to buy from her again and would confidently refer my friends if/when they are in the market.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to write about your experience with us, Gregory! At Faulkner Toyota Harrisburg, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Mariane was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, Frank Kaminski, General Manager, (717) 565-9000, fkaminski@faulknertoyota.com

Excellent Dealership

5.0
by Thomas on Jul 30, 2016

My wife and I found the purchase of the Highlander a wonderful experience. Josh Bowers, the sales consultant was knowledgable and friendly. He answered and anticipated all of our questions, going out of his way to make sure we could find the vehicle that would meet our needs. The pricing of the vehicle was the lowest in the area, without any hassle about pushing us to purchase any more then we wanted.The transaction from the sales floor, to the financial office and to driving the Highlander away was excellent.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service Nice people

5.0
by James on Jul 28, 2016

Logan and the team were very helpful and not "pushy" in the entire process of purchasing my new vehicle. Way to go Faulkner !!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review, James. We are very happy to hear that Logan and the team could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Frank Kaminski, General Manager, (717) 565-9000, fkaminski@faulknertoyota.com

Great Service, clean facilities

5.0
by Stacy on Jul 27, 2016

The staff was very friendly. They explained services that would be performed on my vehicle and the approximate wait time. My vehicle was completed 15 minutes earlier which was great. They also scheduled my next maintenance appointment.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Stacy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Frank Kaminski, General Manager, (717) 565-9000, kaminski@faulknertoyota.com

New car buying experience

5.0
by Anurag on Jul 27, 2016

A very good buying experience. The team was very helpful and knowledgeable. They were very polite and courteous as well.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review, Anurag. We are very happy to hear that we could be so helpful and knowledgeable during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Frank Kaminski, General Manager, (717) 565-9000, kaminski@faulknertoyota.com

Great service

5.0
by Shaun on Jul 27, 2016

Best car buying experience ever. Our sales rep was fantastic. He answered all our questions and really cared about getting us into a new car that would benefit our family!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Shaun, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Regards, Frank Kaminski, General Manager, (717) 565-9000, kaminski@faulknertoyota.com

Car Buying Made Easy

5.0
by Doreen on Jul 26, 2016

Salesperson Marianne listened to what I wanted. She didn't try to steer me in a different direction. She spend the entire morning working with me to get me what I wanted, test driving, and showing me all the car features. Leasing was pleasant and easy too.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time out of your day to share your experience with everyone, Doreen. We believe in attentive and professional customer service and I'm glad that Marianne made such a great impression on you. Regards, Frank Kaminski, General Manager, (717) 565-9000, kaminski@faulknertoyota.com

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