Fairey Chevrolet-Cadillac

4.9

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

87 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Fairey Chevrolet-Cadillac are from Cars.com and DealerRater.com

205 reviews

My truck broke down on my way from Delaware to Florida....

4.6
by abman47 on Aug 05, 2021

My truck broke down on my way from Delaware to Florida. Fairey saw me quickly and repaired the truck. EVERYONE was pleasant, efficient, and professional. The service advisor, Kendall, was particularly good. If I lived in SC, I'd make sure to buy my next car here!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The Service Staff were exceptionally helpful when our...

5.0
by Becky Rapp on May 07, 2021

The Service Staff were exceptionally helpful when our Silverado had mechanical problems in SC. Knowledgeable, courteous and timely in diagnosis to get us on our way!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My husband and I purchased a Cadillac on March 16,2021...

5.0
by M&M Stalvey on Mar 22, 2021

My husband and I purchased a Cadillac on March 16,2021 and our salesman was Bill Clem. He was great and I appreciate how he handle the whole transaction. If u need a car this is the place to go and ask for Bill Clem as you’re salesman.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Ty and Dane were awesome! As a local business man I have...

5.0
by Cousincleotis on Dec 24, 2020

Ty and Dane were awesome! As a local business man I have bought over 20 vehicles in the past 15 years and none have been as easy as this one. I will certainly give them a call when I get ready to buy again. AAA+

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I have worked with Ty Merritt in the past on other deals....

5.0
by dfgcdg521@gmail.com on Dec 09, 2020

I have worked with Ty Merritt in the past on other deals. I follow him where he goes, but my experience with him at Fairey Chevy was beyond superb! We handled everything minus the test drive and singing of the papers online. I told him my requirements and he fulfilled all of them and MORE. I’m one happy car buyer!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

GM, Service Manager All knowingly Sold My truck realizing...

1.6
by Washentinc on Nov 02, 2020

GM, Service Manager All knowingly Sold My truck realizing there was a repair issue before sale!!! Did not fix, reduce price or make any attempt to correct the $500.00+maintenance error on their part!! Concerned about profit margin not customer satisfaction! No one above Salesman even spoke me about situation.. Racially motivated, left bad taste in my mouth!! Avoid if all possible!! Not worth the hassle .. Salesman did what he could. Never again!! Poor wasn’t low enough rating

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

This is one of the best car buying experiences we've ever...

5.0
by devonals1 on Oct 14, 2020

This is one of the best car buying experiences we've ever had.. From the saleman Dean Weeks to the finance Mgr Ty Merritt.. They have made this process seamless... Very quick and easy... Thanks guys for everything... I'd recommend you to anybody, anywhere, any day!!! Be Blessed! Chris & Devona James

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Shafted

2.3
by Brandon Matheson on Jun 21, 2019

This dealership sold me a vehicle and did not honor the original agreement we had. They charged an extra $1000 after I had already taken the car and refused to give me the title or communicate with me via email or any other form. We went to court and it was ultimately dismissed. A court date has yet to be set in North Carolina for another case involving this same instance. As we go to trial, I will be requesting that the $1000 that this dealership demanded and took from me before I was given a title be donated, if I am successful in my case, to the organization currently investigating the dealership which is the SCDMV Dealer License and Audit Unit. I will not let this injustice go unheard. Please take your business elsewhere. I do not know if they took advantage of the situation because I was from out of state or what exactly the reason is, but I would not trust these people to sell me anything. Thanks and God Bless.

Customer service 5.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

This review is totally fabricated and an attempt by Mr. Matheson to extort money from our dealership with negative and false information. He was supplied with all necessary sales documents and was treated with respect during this whole process. We did defend our dealership successfully in a court of law in regards to this matter, and Mr. Matheson received his title as soon as full payment for his purchase was received. There is no current or past investigation into our dealership of any kind. As a family owned and operated dealership serving our community since 1926, we take great pride in our reputation for superior customer service and treating people professionally. Joe Fairey III

Bad not good

1.0
by Dealership on Apr 04, 2019

Just let everyone knw that I had a 9 o’clock appointment just for something simple and I sat there for 6 hours and the service the department ( secretary) had and attitude!!!!!! Will think twice next time!!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, Please give me a call or email directly to joseph@faireychevrolet.com so we can determine who you are and can address your concern. Thanks! Joseph Fairey

Worth The Drive

5.0
by Hope & Joe Seamon on Apr 11, 2018

A+++++ Customer Service. Wonderful buying experience. Ty Merritt made the whole process easy and painless. Worth the drive from Aiken, SC. Will recommend to everyone we know.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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