Exem United

4.7

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

50 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Exem United are from Cars.com and DealerRater.com

167 reviews

Great Place for a used vehicle

5.0
by Joseph T on Mar 10, 2021

Thank you so much for getting me into a vehicle. I didn’t think at all I’d be able to finance a car with my credit score and on unemployment. Now I can go back to work since I have a car. Thank you, thank you, thank you. You guys are the best. Especially since 3 other dealerships denied me.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Satisfied Customer!!

4.8
by Monica on Mar 06, 2021

Best Merchant hands down! Happy I chose Exem Untied. Staff is exceptionally pleasant and proficient. Salesman attempt to form the method of purchasing the vehicle as smooth as they can conceivably make it. I felt exceptionally comfortable and was more than happy with the deal I got offered. Due to COVID-19 they are taking all the measurements to keep everyone distanced and secure. Highly recommend in the event that you're interested on purchasing a vehicle, stop by!!

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Monica for taking the time to leave us a positive review. We're delighted to hear that our sales team here at Exem United helped make your visit as smooth as possible and that you are very pleased with your purchase. We always strive to be the most friendly and professional dealership in Plainfield. Thank you again!!

READ THE BAD REVIEWS

1.0
by AmGCanic on Feb 09, 2021

Waste of time. Some cars come with safety issues!. Really wanted to buy 2 cars from here until i inspected them myself. The kicker is I am a certified mechanic and was appalled at the shape of the vehicles mechanically. Cool guys just xxxxty products

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are so sorry you're feeling this way in respects to our inventory. All of our vehicles do go through a safety inspection with a certified mechanic. In case there is any vehicles with issues we continuously announce with detail on the car listings. Please don't let this deter you from purchasing a vehicle from us in the future. If there is anything we can do to further assist you, let us know and we will be more than happy to help you. - Exem United Family!

Way overpriced

2.3
by Ed on Jan 29, 2021

Attempted to get a price on a 16 year old pickup truck booked valued under 10 grand retail. Quoted at 13500. When I attempted to make a reasonable offer before driving 45 mins the guy hung up on me

Customer service 2.0 Buying process 2.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Buyers beware

1.0
by Jennz on Jan 04, 2021

Buyers beware !They keep listing a Nissan Altima for $3000 that dsnt exist nor did they have anythn under $4000. No prices on car n sales guy told me they don't have cheap cars 🙄 no prices on cars place is sketchy n they kp listing the same car on cars.com that's not availbl at the dealerships

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I am so sorry you feel this way Jenn. I'm really not sure which salesman you spoke to but this vehicle is on the lot. It is actually in the back of the lot where our office is and my sales team is aware of this. Also the vehicle is listed in the description as MECHANIC SPECIAL!! BE ADVISED THIS VEHICLE DOES NOT START!! ISSUE(S) UNKNOWN. We at Exem United try to disclose all information about the vehicle in the description for the reason of we don't want the customer to waste his or her time and to actually avoid a negative review just as you posted. Please don't let your experience deter you from ever purchasing a vehicle from us. If there is anything I can do to make you buying experience much easier please don't hesitate to call me. Mark A. Zajac General Manager Exem United

Cars are junk holes underneath rust buckets!! They post a...

1.8
by dp883 on Nov 11, 2020

Cars are junk holes underneath rust buckets!! They post a car that wouldn’t even start that’s the one I wanted to see. Then saw it was rusted too

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

Review

2.0
by Jennifer G on Aug 16, 2020

None of the cars had prices on them I asked the sale person for any cars in my price range upto $4000 n nothing available evn tho I saw a car listed on cars.com

Customer service 2.0 Buying process 2.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

2013 HONDA CIVIC

5.0
by ines valerio on Feb 01, 2020

This is the 2nd car I purchase from Exem. I first purchased a 2009 Yukon Denali about a year ago, I came in and traded it in because I wanted something smaller. I left with a beautiful 2013 Honda Civic. Mark, Alina and Andre are all fantastic. You are truly treated like family here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

muy buen servicio

5.0
by guadalupe on Nov 01, 2019

Me encanto el servicio de Exem. Mark y Alina fueron muy amable. Yo nunca pense que iba salir de este negocio con un carro por mi credito tan bajito que tengo. Muchas gracias Exem, de mi familia a la tuya!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

LOVE YOU GUYS!!

5.0
by Angie Batista on Nov 01, 2019

The BEST team and dealership around. This is my families third car from them and for this reason I need to write them a good review. Mark, Andre, and Alina are all excellent. Go see them if you're looking for a great used car. Trustworthy and Friendly unlike many other used car dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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