Exem United

4.8

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

57 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Exem United are from Cars.com and DealerRater.com

163 reviews

Wasted of time

1.0
by Joe on Jan 22, 2022

Wasted of time. I asked for more information about the car and they didn't give it to me, they just invited me to see it. I went to see the car and when I turned it on, the dashboard had the check engine light on and other ligths too. They told me that maybe it was a loose sensor, and that everything was fine. What a lack of seriousness. Their cars are supposed to be inspected by their mechanics.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Gave me an offer I felt was low, they asked for more...

1.0
by Eculver76 on Jan 08, 2022

Gave me an offer I felt was low, they asked for more information which I provided and then never got back to me. Thank you

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Bought my second car from exem United, Great place

5.0
by Galina on Sep 03, 2021

Mark Zajac was an excellent help with getting me into a new vehicle after losing my car to the flood. This is my second car from them and I highly recommend them. Thank you so much for the help I appreciate it

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I am still in shock

5.0
by Jaime Montoya-ayala on Mar 30, 2021

Amazing service Mark really made things happen for me never thought I’d get a new car with my credit score being low but he did it with low payments and even got me connected with insurance I highly recommend Exem United for anyone looking for a new car! Came in looking for a hoopty came out with something new

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your new vehicle. Thank you for taking the time to write about your experience. It is wonderful to hear that Mark was able to provide you with the excellent customer service. Really appreciate your business.. Welcome to the Exem United Family!

Best place for a car

5.0
by Yash on Mar 23, 2021

Amazing service 10/10 goes way more then expected to get u the car u want I would recommend this place to everyone I could think of low mile cars great condition freindly service

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for sharing your experience with Exem United. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you.. We are very happy to hear that you got exactly what you wanted out of your car-buying experience with us! Once again Thank you! Welcome to the Exem United family..

Best experience ever

5.0
by T on Mar 20, 2021

Mark went above and beyond to help me, which I really appreciated. You're actually treated like a human being. I would recommend this dealership to anyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your feedback!! Glad to hear that Mark went above and beyond to help you and you were satisfied with our services!! Welcome to the Exem United family.

Great Place for a used vehicle

5.0
by Joseph T on Mar 10, 2021

Thank you so much for getting me into a vehicle. I didn’t think at all I’d be able to finance a car with my credit score and on unemployment. Now I can go back to work since I have a car. Thank you, thank you, thank you. You guys are the best. Especially since 3 other dealerships denied me.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Satisfied Customer!!

4.8
by Monica on Mar 06, 2021

Best Merchant hands down! Happy I chose Exem Untied. Staff is exceptionally pleasant and proficient. Salesman attempt to form the method of purchasing the vehicle as smooth as they can conceivably make it. I felt exceptionally comfortable and was more than happy with the deal I got offered. Due to COVID-19 they are taking all the measurements to keep everyone distanced and secure. Highly recommend in the event that you're interested on purchasing a vehicle, stop by!!

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Monica for taking the time to leave us a positive review. We're delighted to hear that our sales team here at Exem United helped make your visit as smooth as possible and that you are very pleased with your purchase. We always strive to be the most friendly and professional dealership in Plainfield. Thank you again!!

READ THE BAD REVIEWS

1.0
by AmGCanic on Feb 09, 2021

Waste of time. Some cars come with safety issues!. Really wanted to buy 2 cars from here until i inspected them myself. The kicker is I am a certified mechanic and was appalled at the shape of the vehicles mechanically. Cool guys just xxxxty products

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are so sorry you're feeling this way in respects to our inventory. All of our vehicles do go through a safety inspection with a certified mechanic. In case there is any vehicles with issues we continuously announce with detail on the car listings. Please don't let this deter you from purchasing a vehicle from us in the future. If there is anything we can do to further assist you, let us know and we will be more than happy to help you. - Exem United Family!

Way overpriced

2.3
by Ed on Jan 29, 2021

Attempted to get a price on a 16 year old pickup truck booked valued under 10 grand retail. Quoted at 13500. When I attempted to make a reasonable offer before driving 45 mins the guy hung up on me

Customer service 2.0 Buying process 2.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.
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