Excellence Auto Direct

4.7

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

233 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Excellence Auto Direct are from Cars.com and DealerRater.com

303 reviews

Great

5.0
by Carl Johnson on May 30, 2018

Jonathon helped my family and I through the process of owning my own vehicle I recommend it. He made it easier for my family. N

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Awesome service!!!

5.0
by Naomi Mays Matthews on May 29, 2018

My salesman was Stephen Esquivel an he was amazing! He worked with my situation did not try an lie an con me it was so easy I knew I was being tricked! Surly was not expecting to get the exact car I wanted! I was in and out in 2hrs!!! No joke! The customer service from all the staff was great! I didn't feel pressured there was quick negotiation my notes were lower than what I agreed to argue on! They provided me my car fax without me having to ask! The car is bomb! I'm still in shock how I can walk in no application done nothing an leave in 2hrs an completely processed and drove off in my new car! He told me when I got there I was getting that car I'm like yea ok he was not joking he got me that car! What I asked for they worked out with no hassle. Now I'm 30 an I've had many cara I swear this process an low milage car was a dream. I looked up their reviews an I went in knowing this was a good place! I'm so happy to say I have my dream car an I will be recommending EVERYONE I know to him!!!! Shout out to Stephen Esquivel MY AWESOME SALESMAN!!!! YOU ARE SO BOMB

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

horrible car delear

1.0
by aleena giri on May 23, 2018

this is A WORST car delear in a nation.They are not customer oriented .Customers needs to teach them how to deal with customers.I am very disappointed by this car dealear.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Outstanding service!

5.0
by Shawn T on May 18, 2018

I had the pleasure of working with Jonathon Sellers on my purchase. He took me the the process effortlessly and with precision. Very good service!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Awesome services

4.4
by Izzy on May 07, 2018

I greatly appreciate the time and effort that was given to me. I am looking forward to coming back to purchase a new vehicle from you.

Customer service 5.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Wow! Great experience!

5.0
by Moises on Apr 20, 2018

What a amazing experience. Everything went smoothly and I have been taken care of. Fair value! Showed up with everything I need needed as agreed minus the trade in. But we were able to make a deal anyways no problem. Can't wait to upgrade with them in the future.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Sales Associate named Butch, Euless location

5.0
by bill, an impact on Apr 04, 2018

A thoroughly quality experience, Butch my Sales Associate was totally professional and knowledgeable about his product. Some people buy a product, however brief it may be the very best sales people are successful because create a relationship with their prospect. I am impressed with Butch. I met the Dealership owners they are top-notch individuals with a classy facility. I will recommend them to friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

excellence auto direct

4.4
by navid on Mar 29, 2018

If you are in search of a car then this place, as it says in its name, is an EXCELLENT dealership to go and get that done. The employees here are extremely welcoming and treat you like a regular upon arrival

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Outstanding customer service

5.0
by Maryam T on Mar 29, 2018

Outstanding customer service . Most professional staff . They made the process so easy . I will recommend this place to everyone who is in the market for buying a used car .

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Kegan is the man!

5.0
by Kjames on Mar 06, 2018

After my boyfriend had such a great experience working With Kegan, I decided to go trade my car in. Not only did I get the best deal possible but, Kegan was awesome. He didn?t try to hustle and bustle me like the ?normal car salesman persona? if your looking to purchase a beautiful car and have the experience that you expect. Than go here!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.