Everett Chevrolet Buick GMC of Morganton

4.8

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

135 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Everett Chevrolet Buick GMC of Morganton are from Cars.com and DealerRater.com

309 reviews

Greatest

5.0
by Trashia Mincey on Apr 27, 2022

Excellent dealership. Salesman was very knowledgeable.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Spent 30k on a 3 year old Ford expedition. First day I...

1.4
by Dylan Divito on Mar 10, 2021

Spent 30k on a 3 year old Ford expedition. First day I heard humming so brought it to my mechanic. I was surprised when he told me it needed a new rear end due to water getting inside and overheating. Brought it back to everett. The next day they said it was fixed. All they did was change the fluid. Still humming. Still bad. So after arguing with them and driving then in the truck they say that NOW they can hear it, and would look at it. Next day they call and tell me it needs a rear end. OK. They say they will pay half. Was not happy at all. They agreed to pay 3/4. Ok. Still not happy but It hurts alot less. Waiting 2 weeks for rear end to arrive, I dropped off the truck, 2 days later they are done. When I pick it up, drive home, look underneath.. I see my old rear end Still under the truck. After agreeing to replace it, they decided to rebuild it instead and charged me the same price I was told for the full rear end replacement. Can't trust this dealership. Buy elsewhere

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

stay away from these guys

1.3
by Craig wallace on Jan 11, 2021

bought 2020 used car, had some minor scratches so they detailed for me. when they delivered car, clear coat was severely damaged by detail guy, he had no business detailing a car as he was not experienced. Streaks all up and down side of car from buffer. Took to a local detail shop, they tried to remove but 1st attempt fruitless. once dealer found out it did not come out they go silent. the owner, the gm and service manager wont call me back at all. Class act these guys are, stay away

Customer service 1.0 Buying process 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I have called 3 times asking for an odometer...

3.5
by Screlf on Jan 02, 2021

I have called 3 times asking for an odometer certification for my Chrysler 300 so I can cancel the service contract. I'm still waiting.

Customer service 2.0 Overall experience 3.0 Does recommend this dealer.

2015 2500 diesel

5.0
by Larry B on Nov 24, 2020

I was stranded in Morganton with my camper. My 2015 2500 diesel was in low power mode from the DPF. I arrived at the dealership at 7:30 and 2 hours later I was back on the road. The service department was great and I am very thankful they worked me in.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is great to hear everything was done quickly and to your satisfaction!

I have been talked to like a dog. Called a liar. Slammed...

1.0
by cjwest7884 on Nov 14, 2020

I have been talked to like a dog. Called a liar. Slammed in the ground all over their mistakes. Selling a car with out the title is illegal for one. The title was sent to the previous owner resulting in my bank threatening to revoke my loan. Insurance information was not verified properly resulting in my tag being revoked. This is all going to cost me over $300. I have text messages and emails to prove what I am saying to be true. Today I was lied to multiple times and now I am having to wait for the second day in a row for a tag just so I can drive my vehicle. I am being told I am risking a ticket to come get the tag, which they will not pay for, or I wait for them (however long it will take them) to get the tag. I highly doubt they will even bring it out to me today but if they do I will most certainly be in total shock. I was told I am rude and nasty. Well wouldn't you be if a dealership may cost you your job over something they messed up? They do not want to admit their mistakes and now they are angry with me over posting this in reviews as well as contacting the BBB and State Attorneys office. They also sold my van that I traded with out the title. This has been the worst experience with a dealership ever and I have dealt with buy here, pay here lots in the past. No reconciliation for my time or headache has been offered other than oops. Not even an apology. Nothing. No one has said we are sorry we messed up. Nothing. I am highly stressed and hurt over this mess and the trouble it is causing my family. As a mom and Frontline worker I am fed up with this place. Stay far away

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

The best car buying experience EVER!

5.0
by Heather E. on Sep 07, 2020

I have purchased a lot of cars and, by far, have never had a better experience than this one at Everett. From every department, they have a top notch crew. No pressure, no hassle-just friendly service geared to making your purchase run smoothly. I'll be buying from Everett again!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Heather! We appreciate your great review!

Excellent Customer Service!!

5.0
by Teresa Davis on Aug 15, 2020

We received outstanding service on our recent purchase. Before dealing with Everett Chevrolet Buick GMC of Morganton I had a very low opinion of car salesman. But I was super thrilled with how fast and easy the process was at Everett. I was very impressed with the original price but then the final price after tax tags and fees blowed me away because they didn?t send me to the cleaners like most car dealerships. They had lowered the price even more so I would be in my payment range. I am so happy with the way I was treated; customer service was above and beyond what I excected! Thank you Neil! We will see you for our next purchase too!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great dealership

5.0
by Deidra Williams on Apr 28, 2020

Everett in Morganton is a great dealership. Their entire staff is always very friendly and they look out for their customers. No High pressure sales and they go above and beyond on any and all service that they perform. I highly recommend them to everyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Diedra! It means the world to us that you took the time to share your experience with us and leave such a great review!

Amazing service from great people! I was recently...

5.0
by Kyle S. on Jan 28, 2020

Amazing service from great people! I was recently deployed and turned in my Hyundai lease before departing. While gone I decided to purchase a slightly used Sonata Limited 2.0T. I did a ton of online research and had previously sold cars for 4 years so I know what to expect. I live in Florida and upon returning from overseas traveled 488 miles just to do business with Morganton and the great employees there. Not one gimicky sales tactic was used and they were very upfront. I negotiated the deal via email and upon reaching an agreement they held the vehicle for several days with just a deposit. That’s a great sign of a trusting dealer looking to take care of their customers. The used vehicle was listed on the low end of KBB and Edmunds pricing to begin with. I negotiated a little but I knew (based on my research) from get go they’d priced it well and didn’t have much room to play. I originally worked with Neil but he fell ill and was unable to be at work the day of my deal so he recommended Kevin help me finish everything and I have to say it was a great recommendation.I brought my own financing but due to their great relationships with lenders they were able to beat my already great credit union rate by nearly a whole point! All in all saving me a few hundred more over the life of my loan. I was in a rush as I had to drive back to Florida after the deal and I forgot the books and spare Key. Kevin has been in contact with me and is going to mail them to me. Most “salesman” ghost customers after the sale as their business is completed but not Kevin, Neil, and Philip. Don’t be afraid to ask for Kevin or Neil to help with your sales needs. They’re great guys making a living helping customers meet their vehicle needs and building relationships. Don’t fear the business office here either. Philip was honest about available protections for my vehicle and didn’t try to rip me off like some business managers in the car industry. He showed me value adding products at reasonable costs ultimately saving me more money! I’m not a Chevy guy at all but if I were in the market for a new truck I’d seriously consider Chevy based upon the people they employ at Morganton!

Overall experience 5.0 Does recommend this dealer.
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