Empire Motors

4.2

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

39 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Empire Motors are from Cars.com and DealerRater.com

63 reviews

New truck

5.0
by Mathew on Feb 27, 2015

This Dealership is great this is my second car from this dealership and i have not had a single problem purchasing either one of the 2 cars i got and they were both in great condition and haven't had any mechanical or electrical problems and i drove the first for a year and a half still clean til this day id advice anyone looking to buy a good car go through empire motors! you wont regret it

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Customer Service! Great Car!

5.0
by N/A on Feb 27, 2015

Just purchase a car from Empire Motors, what a great experience I had. Thank you for everything, everyone was super knowledgeable and helpful answered all my questions. The car is in perfect condition couldn't be happier with my purchase. Thank you Thank you!!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2008 Saturn Outlook

5.0
by Tasha on Feb 27, 2015

the car that I purchased from Ivan was very clean and nice overall. The service was excellent he as able to answer all of my questions and make sure that the car safe for my family. I was very pleased with the service and the finacing. I had been terned down by other dealers saying that I need a cosigner.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Highly recommend! Amazing dealership!!

5.0
by Bnrogers18 on Jan 15, 2015

Just bought an 07 equinox from empire motors. It was the best car buying experience I have ever had. Great prices, warranties, cars, everything! They made the process very simple and enjoyable. I came out of state to purchase this SUV and was very pleased. Would def recommend them to everyone. Ask for Ivan!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I had a bad experience with Ed

1.0
by Jackson on Oct 16, 2014

I left a security deposit for a vehicle that was supposed to be repaired. I later learned the repairs were not going to be made and I made several attempts to pick up my deposit. Ed was never available when I got there to get my deposit. It became such a hassle that I stopped trying until recently. Now he is refusing to honor the refund. You live and you learn, but this is pretty hard economic times to have to learn such a lesson. Ivan has always been available for assistance, but due to the fact that I didn't give him the money, he couldn't refund it. Understandable.

Customer service 1.0 Buying process 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Not what I expected, but happy with my purchase.

3.5
by Happyintheend on Sep 05, 2014

Empire motors isn't what I expected when I first arrived. To be honest, I almost just turned around and left. It doesn't look like a dealership. The cars all behind tall fences, there is hardly any parking, and their "office" is just literally one small room. But I figured I had driven this far so I might as well look at the car. The few parking spaces were full so I had to park on the street. After waiting only a few minutes, the car was brought out to me, where we looked at it pretty much in their "driveway" leading to their lot behind a tall fence full of cars. I thought that was a little odd but we took the car for a test drive. Every bit my experience there was a little odd, but it was not bad. The guy we dealt with was very nice and answered every question we asked. But its not your typical dealer, however they were also not pushy like some places can be. As he said they don't take cars that have a lot of damage and I believe him on that. I was very skeptical of buying a car with a rebuilt title. I did go ahead and on my own purchase the car fax report before we went to see the car and that was able to tell me exactly what kind of accident it was in to cause the rebuild title. Even so they let us crawl all around and under the car. Definitely take someone with some car knowledge if the car you are considering has a rebuild title. Plus be aware that some insurance companies will only insure a rebuild for lability only. I have Progressive and was able to get full coverage. In the end I was on a budget and I got a solid car that would have cost me almost double from a different dealer, had I got a car that didn't have a rebuild title. So even though they were a little.. unconventional I would still recommend giving them a shot. Not everyone can be a big fancy dealer, and even small time dealers can have great cars!

Customer service 5.0 Buying process 3.0 Overall facilities 2.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Couldn't be happier

4.8
by Tonydmb on Jan 06, 2014

The crew up at Empire were friendly, fair and very flexible/helpful when it came to facilitating the purchase of my car. The car is in great shape, and I couldn't be happier. Thanks Empire Motors.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

good experience

4.3
by walter, Willoughby on Aug 02, 2013

Professional people with helpful attitue and honest.

Customer service 5.0 Overall facilities 3.0 Overall experience 5.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Services and quality cars.

5.0
by Dale on Mar 23, 2013

This is our second car that we have purchased from Empire Motors, ours is a fly and drive from Little Rock Arkansas. Trust in the quality of work has been excellent, quality of workmanship of repairs have been excellent, paint everything done to detail. Being a mechanical engineer we look for details to be to spec and the Empire Motors does just that. Not problem driving this newest car for my wife , just a great car. Great job Ivan

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Surprisingly easy and stress free transaction....

4.0
by Dave G. on Mar 11, 2013

Contacted Ivan about a week before buying the car. He was knowledgeable about all the details related to the vehicles history and repair list. He returned texts and phone calls in a respectably quick and timely manner and even worked with me setting up a time to look at the car after hours. I drove 350 miles from KY, and I would consider doing it again if another deal like this comes up!

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
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