Empire Motors

4.2

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

37 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Empire Motors are from Cars.com and DealerRater.com

63 reviews

Not very eager to sell cars

1.5
by Missed cash buyer on Oct 21, 2017

Went to the lot to look at several cars on the lot - and all of them had been sold. They don't keep their website up to date. When explained what type of used car I was looking for; they said they had so many cars on the lot they can't remember all of them and to just walk around. The gentleman didn't seem very eager to sell a car. And I was ready with cash in hand!

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Experience!

5.0
by Chris Vogan on Jun 30, 2017

Owner seems very genuine and honest, smooth experience!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

This place takes shady business to a new low.

1.4
by VWDJ on Nov 18, 2016

Buyer beware. This is a shady place to buy a car. My experience: I found a Volkswagen CC I liked on their lot .. drove it to my mechanic to have him look for any issues. He didn't. I remember him popping the trunk and telling me he was surprised it still had the lug bolt cap removing tool. Said they get lost easily. Was advised it needed tires. Mechanic laughed saying the person that previously owned the car probably never had to parallel park because the rims were perfect. Ivan promised a set of brand-new tires for the car. Great! About a week later I had to change a tire. The Removing tool was gone. Finally took the car back to Ivan to have the new tires put on. Brought up the missing tool to his mechanic which caused him to have a meltdown and I thought I was going to be physically assaulted. I walked away. I'm waiting on my car to have the tires put on and I hear the banging noise didn't think anything of it. A couple days later I wash my car I noticed one of the rooms had been repeatedly hit hard with a hammer ruining one of the rims. At this point I'm pretty angry. I look closer 10 of the 20 plastic caps for the lug bolts have been broken and the "new set of tires" were mismatch tires. Furious at this point. I sent Ivan a text message letting him know these things and ask him how he was going to fix the problem got no reply.. called got no call back.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

@002 Pt Cruiser

5.0
by Stay at home mom on Feb 18, 2016

Ivan went out of his way to make sure we got the car after dealing with the banks being closed for a holiday and then our area getting hit with a massive snowstorm. A family man that puts family first. Great car, great service. Will definitely come back when we need another vehicle and recommend him to anyone and everyone.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent Service!!!!!

5.0
by D.Spoon on Feb 13, 2016

If your're looking for a great place to buy a car this is the place!!!! Ivan the owner was never nice and understandable. He worked with me to help me get a great car for a great price. I recommend this place to anyone who is looking for a car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great quality service

5.0
by Aryeh on Aug 02, 2015

Ivan is the owner, and is a honest guy. He is a pleasure to deal with and is simply trying to sell you a car that you would be happy with. His goal is to make you happy. This is the impression I got from him. I am very satisfied with my experience.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

toytoa camry hybrid

5.0
by nickOH on Jun 19, 2015

willing to help all people of different finical income or issues, great cars !

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent Service and Quality Cars!!!!!

5.0
by Brandon B. on Jun 10, 2015

The overall experience was great!!! Their prices are very competitive and my car was listed for under Blue Book value!!! Ivan went out of his way to answer all of my questions and make the buying process easy. He even delivered the new car to my house so that I did not have to get a ride back to the dealership. I would highly recommend these guys. 5 Star service!!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2005 Honda CR-V

3.8
by Daniel on May 31, 2015

Pleased to find that the vehicle shown online was the actual vehicle. It was clean, mileage was accurate and customer service was friendly. They were accommodating and helpful. Would do repeat business with Ivan...very satisfied.

Customer service 4.0 Buying process 4.0 Overall facilities 2.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent seller A+

4.5
by Guni33 on May 01, 2015

Pleasure to do busyness with A+ The vehicle was in great condition, mechanically and cosmetically...

Customer service 5.0 Buying process 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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