Elmwood Chrysler Dodge Jeep RAM

4.9

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Sales Team

Vincent  Asermely headshot

Vincent Asermely

Business Manager 5.0 (687 Reviews)
Richard Miranda headshot

Richard Miranda

Product Specialist 5.0 (458 Reviews)
Benamino Sciarcon headshot

Benamino Sciarcon

Sales Manager 5.0 (370 Reviews)

Cars on the lot

193 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Elmwood Chrysler Dodge Jeep RAM are from Cars.com and DealerRater.com

2104 reviews

As usual, a very good experience.

5.0
by Bruins1 on Mar 02, 2022

As usual, a very good experience. Top notch from sales all the way to the service department.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi there, Thank you for your return business and we are happy that our team always provides you with a top-notch experience. If we can do anything else for you then please contact us at Elmwood Chrysler Dodge Jeep RAM.

Service and sales are always amazing.

5.0
by jlegon on Mar 02, 2022

Service and sales are always amazing.!! No other dealer can compare ! Tee. Jim. Jimmy and Dee in service thank you for always making me feel like family. Ben , Richie and Vinny in sales are Rockstars !!! Thank you all !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It pleases us that our team always provides you with amazing service. Thank you for choosing Elmwood Chrysler Dodge Jeep RAM and we hope to continue to assist with all of your future automotive needs.

The service and follow-up at this dealership facility was

4.0
by landrade on Mar 02, 2022

The service and follow-up at this dealership facility was very good between me and the customer service person.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive feedback! We are happy to know that you had a good experience with our team at Elmwood Chrysler Dodge Jeep RAM, and we hope to see you again soon.

The best, not enough words to describe the experience I

5.0
by Estefany benzan on Mar 01, 2022

The best, not enough words to describe the experience I had from start to finish. I went to go see a car in person and richie ruggiero made it possible for me to leave the lot with a great car. Everyone from Richie, Ben and bill made us feel comfortable and “ part of the family “.. thank you guys for going above and beyond, my family and I appreciate you all.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

The best, not enough words to describe the experience I had from start to finish. I went to go see a car in person and richie ruggiero made it possible for me to leave the lot with a great car. Everyone from Richie, Ben and bill made us feel comfortable and “ part of the family “.. thank you guys for going above and beyond, my family and I appreciate you all.

Hello Estefany! We are so pleased to know your visit with Elmwood Chrysler Dodge Jeep RAM went great and our Sales Team went above and beyond to help you get into a new vehicle. Thank you for choosing to do business with us and we appreciate you.

Don’t Do the Transmission Flush!

1.0
by Mario on Feb 27, 2022

I used to love this dealership. Until they recommended a typical transmission flush. Well since it’s recommended by them why not. After spending the money it did more damage than good. You think these dealerships know on high mileage it’s not best to change transmission fluid because it reaks havoc on your transmission since it is used to a more aged thicker transmission fluid. What happens next is you will have transmission slipping and then they play stupid as to what caused it when they know very well what has caused the issue. Lesson don’t always follow dealership recommendations. They want you back for more service which means more $$$$

Customer service 2.0 Quality of repair 1.0 Overall facilities 4.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Mario, Your feedback is important to us and I would like the opportunity to speak with you regarding your service visit and the experience you shared in reference to the transmission fluid. Would you mind reaching out to me at a time that is best for you so we can discuss this further? Thank you, Elisha Jones ejones@elmwoodcdjr.com 401-438-0400 extension 151

The service department is friendly and helpful as well

5.0
by Mamab on Feb 27, 2022

The service department is friendly and helpful as well answer any questions you may have

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are so pleased to learn that our Service Team took great care of you here at Elmwood Chrysler Dodge Jeep RAM. We strive to provide our customers with the best service possible.

Great service.

5.0
by swp360 on Feb 26, 2022

Great service. I was told the oil change would take an hour and it took an hour.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are so pleased to learn that your oil change went well here at Elmwood Chrysler Dodge Jeep RAM. We strive to provide fast and efficient services in a timely matter for all our customers.

I absolutely can’t thank the guys there enough.

5.0
by nufther on Feb 24, 2022

I absolutely can’t thank the guys there enough. They went so far beyond the call of duty to help me out. I’m from Missouri and was basically stuck up there because my trailer brakes stopped working. Scott and the shop foreman will never be replaced. Those two gentleman are as good as gold in my book. I’ve owned over 100 vehicles and my father was a general manager at a couple of very nice dealerships. I’ve been around this business all my life. Again, I can’t say enough! Chris Carney

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at Elmwood Chrysler Dodge Jeep Ram. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

I had an amazing experience dealing with Vincent Asermely

5.0
by tonyd92592 on Feb 20, 2022

I had an amazing experience dealing with Vincent Asermely and Justin Rouco. They took me out of an old vehicle and a tough situation and put me in a 2017 Sonata and gave me peace of mind. They were honest, and straight forward with me 100% of the time and put allot of effort into finding me the right deal for the right price. I will certainly be bringing my business back here in the near future and I HIGHLY recommend anyone in the market for a new or used car considers bringing their business to Elmwood Dodge Jeep Ram!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Elmwood Chrysler Dodge Jeep RAM thanks you for the 5-stars and feedback. Our team is glad your experience was amazing, and we hope to see you back for future visits. Safe travels in your Hyundai Sonata!

Fast and easy service.

5.0
by Max.dumont on Feb 19, 2022

Fast and easy service. Vacuumed the mess in my car as well. Thank you Much appreciated

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Max, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

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