Eddie Preuitt Ford Inc

3.3

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Cars on the lot

72 cars available See all Cars

Dealership reviews

3.3
Rating and reviews of Eddie Preuitt Ford Inc are from Cars.com and DealerRater.com

12 reviews

Made and phone inquiry.

1.0
by mnbutler949 on Jul 26, 2022

Made and phone inquiry. Talked to Jason. Said he would call right back. Never heard another word...

Overall experience 1.0 Does not recommend this dealer.

Best Experience

5.0
by Clay on Jan 18, 2022

After buying a car from here, we left knowing that we weren’t taken advantage of but rather treated with dignity and respect. Since then, we have bought several more cars from them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I sent an e-mail requesting info a vehicle in their...

1.0
by Jimmydale71 on Aug 22, 2021

I sent an e-mail requesting info a vehicle in their inventory and never got a response from them. I give them a rating of poor.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Mr. Leo Fuqua, Jr.

4.8
by Leo Fuqua on Nov 26, 2020

Overall these guys are tops! No jive, no bull! They were engaging and willing to go the extra mile to help us find the vehicle we wanted and the financing to go with it. Like I said they were the best I've ever experienced!

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does not recommend this dealer. Did not purchase a vehicle.

Michigander

1.0
by craig brohl on Dec 03, 2018

Have had my vehicle in the repair shop for almost two months now. Keep saying I will get a phone call back from them, and they haven't once called me. Everytime I call they give me a different run around as to what is taking them so long.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Experience

5.0
by Casey on Jul 26, 2018

We are repeat customers. They do not pressure you into buying something and allow you extended test drives. They want you to be happy when you leave

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Stay away!!!

1.0
by Nicole Terry on Jul 12, 2018

Do not buy a used car from here!! I bought a 2011 model and drove it for 4 days before it messed up. They have had my car off and on for almost 8 weeks now and it still isn’t fixed. They waited 4 weeks before even attempting to fix it after the first time I dropped it off. I was told it was taking so long at first because they were trying to find cheap used parts. After the parts came in, I kept being told it would be done on certain dates and when that date would come and go I would get the same story all over again. One person would tell me the parts were there but they were swamped while another person would tell me they were still waiting on parts. After they fixed it the first time, it was having even more issues. I have been back and forth 5 times over the past 3 weeks to pick the car up because they said it was done when in fact it was still having the exact same issue. I was told they couldn’t guarantee it would be fixed this time either. There were several times I was told someone would call me back to let me know what’s going on and I would never hear back from anyone unless I called them back. Every time I call to check on it I am asked what they are supposed to be doing to it. How are you going to fix a car if you don’t even know what your supposed to be fixing?!! Save your money and time. Buy somewhere else!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Eddie Preuitt Ford raises the bar!

5.0
by Van Butler on May 23, 2018

I hate buying 'new' cars. I hate that awful feeling of being took advantage of. I hate the feeling of paying too much. I hate dealing with dealerships. After spending half my day at a local mega dealership in Decatur,Al I got fed up and left. We drove 10 minutes to Hartselle, Al to a smaller dealership , Eddie Preuitt Ford. Right away I new they were different. The Preuitts, family and kids are there playing in the lobby. It's a very friendly welcoming experience. The place ain't fancy but why does it have to be to sell a car? Jason, met us at the door with a handshake and after a small discussion of what we were looking for he tossed us a set of keys. We test drove Two cars. About 2 hours later I was signing the dotted line. The price was so low, so reasonable i almost felt bad for the dealership. We left Eddie Preuitt Ford in our new car. This is how you treat people. This is what customer service should be. We will only deal with Eddie Preuitt Ford.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The best car experience I've ever had!

4.8
by Emily_Williquette on Nov 05, 2014

I was a recent college graduate and let's just say, trying to buy a car had been an absolute nightmare. I tried several dealerships before a friend referred me to Eddie Pruit Ford. Wow! From the moment I walked in, I was blown away by the difference. The people are trustworthy, considerate, and genuine, things I had sworn could NEVER describe car salesmen. I now live in Atlanta, but I always come back to Hartselle for my car maintenance, even if it's just an oil change. The distance is worth it! I've never found another place as reliable. 100% recommend it!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The only dealership that I will ever use again

4.6
by Nick on Jun 23, 2014

I purchased my 2011 Ford Fusion from another dealer. I began going to Eddie Preuitt after discovering how easy it was to get in for service. I drive about 50k miles per year. I just purchased a 2014 Ford Edge for my wife from Eddie Preuitt Ford. I will never purchase a vehicle anywhere else. We received an unbelievable amount for our trade-in and got a great deal on the new vehicle. There was no hassle or hours wasted, unlike other dealerships where the salesperson has to go to the sales manager - no pressure, no sales tactics, no up-charges, and no crazy fees. They worked around our schedule. I feel like family at Eddie Preuitt Ford. I also trust Eddie Preuitt Ford with my families' life. They are the only place that I trust to service her new vehicle. If you are in the market for a new or used car, or you need someone that you can trust to service or repair your vehicle, you need Eddie Preuitt Ford. I trust them with my family and you can too.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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