EchoPark Automotive Plano

4.9

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

Windi Denney headshot

Windi Denney

Experience Guide 5.0 (57 Reviews)
Dealership Experience 1 year
Mark Johnston headshot

Mark Johnston

Experience Guide 4.9 (45 Reviews)
Dealer Experience 20 years
Dealership Experience 1 year
Larry Pelky headshot

Larry Pelky

Experience Guide 5.0 (33 Reviews)
Dealer Experience 12 years
Dealership Experience 10 years

Cars on the lot

287 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of EchoPark Automotive Plano are from Cars.com and DealerRater.com

260 reviews

Best dealership I have been to

5.0
by Edward Decal on Jan 17, 2022

These guys are the best. Although my approval process took longer (had to go to SS office to get my social security card sent to me) they got me a better deal than what was originally discussed. I got a truck payment that only went up $8 a month and a lower interest rate. Jeff was amazing as well as the finance guys. They are there to help you get the best possible deal. I highly recommend them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

EchoPark Plano

5.0
by Gale Gladney on Jan 12, 2022

Love my new vehicle. Shelton was great and kept me updated during the process.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Gale Gladney, your wonderful feedback and rating mean a lot to us.

mercygiven1672@gmail.com

5.0
by LISA Denise JONES on Jan 11, 2022

Over all the experience was excellent I flew from Little Rock Ar to Texas The salesman was at the airport waiting on me very professional

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your positive review about your recent experience with us!

The dealership was professional, timely and very...

5.0
by whittobenchain on Jan 08, 2022

The dealership was professional, timely and very friendly. The specific sales man I worked with, Mark, was really great and he helped me get the best product for the most affordable way.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Mark, was kind, gracious and very attentive to our end...

5.0
by one1 on Jan 05, 2022

Mark, was kind, gracious and very attentive to our end goal, with no pressure! Fantastic car buying experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

customer

5.0
by Winifred Foster on Dec 30, 2021

From the time I walked in the door til I drove off with my new car purchased the same day, the service was excellent from all aspects. My sales experience guide KEN was remarkable. he listened to what I wanted and made sure I got exactly that! The manager MO was consistenly ensuring Ken had everything he needed to take care of me. Best shopping experience I've ever had. Strongly recommend

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the 5 stars! It means a lot!

Excellent Service

5.0
by Johnathan Whitaker on Dec 29, 2021

I met with Todd at the Echo Park Plano location. He is by far the best and most straightforward car salesman that I have ever come in contact with. He was focused on what best suited my family in our budget. He got us exactly what we were looking for quickly. From arrival to wrapping up the purchase it took about 3 hours. Definitely looking forward to working with Todd for our next purchase

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Johnathan Whitaker, we are very happy to have provided you with such a positive experience!

Easiest car buying experience ever. They had the most...

5.0
by Helen on Dec 27, 2021

Easiest car buying experience ever. They had the most diverse selection and mark was super helpful

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Purchase Alert! I have known about Driversselect.com for...

5.0
by KLB on Dec 23, 2021

Purchase Alert! I have known about Driversselect.com for years and now it is EchoPark. I trust the transparency of EchoPark and believe in the purchasing model they implement - buying the best quality cars in the 1-4 year old market. I wanted to write this review to help anyone who is 1) considering a used vehicle and 2) considering EchoPark as your purchase location. The cars are as advertised, if they have the make and model you desire, do not think twice. (I saved myself thousands of dollars buying my F-150 from EchoPark) I currently live in Oklahoma and have been looking for a truck for over one year. Once the vehicle I have been looking for arrived, I called EchoPark and got connected with Chris Pouncy and he handled everything else. I did not think twice about doing a credit application because I know they have the best prices and the cars they buy are in top shape. Chris Pouncy located the car, he walked it, smelled it, cleaned it, and made sure it was as advertised. Chris got my credit application, submitted it to multiple banks, and called me with my approved financing terms before driving to Plano. I showed up and the deal was the same as communicated over the phone / text / email. My recommendation to you is to search this companies inventory for as many locations that are in your mileage range. If you go to Plano - call the dealership, ask to talk to Chris Pouncy - although when you arrive you will work with his hand selected salesperson - Chris will make sure everything goes as advertised. He set me up with Adrian Lopez and Adrian got the car ready for me, signed all of the paper work, etc. Both Chris and Adrian were laid back and really enjoyable to do a transaction with. If you find a car at a location other than the Plano location, I still recommend calling the Plano location and talking to Chris Pouncy! He has worked for this company for over 10 years and knows who to connect you with at any location. Just call Chris! Comparing dealerships - I have purchased two cars from EchoPark this year and one from a BMW dealership. All dealerships legally have to offer you financing protection, warranties, etc. They can be really good to have. I was presented my options but experienced no hard pressure from EchoPark to buy extras, I can not say the same for my experience at the BMW dealership. I love my truck. I have purchased two vehicles from EchoPark in the last 5 months. The other vehicle was for my father in law at one of the Denver locations and it was just as smooth. Thank for Chris and Adrian.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank for this super glowing review!!! We appreciate it more than you know!

My wife and I both feel that our experience with EchoPark...

5.0
by lastokes1210 on Dec 16, 2021

My wife and I both feel that our experience with EchoPark was amazing. Mark Johnston is a wonderful sales person. He’s also a very caring person and made us feel very comfortable speaking with him. Very polite and knew what he was doing as well as what he was talking about. We couldn’t have had a better experience. I Tip My Hat To Mark For Being As Awesome & Authentic A Person As He Is. I would refer all my friends and family to him and EchoPark. Also what makes him an amazing person, we shared a touching story of our past. That’s how comfortable I was with Mark. Most Appreciative, Linda & Lanina

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

My response was received, Great Job Mark Johnston!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.