EchoPark Automotive Greenville Delivery Center

4.4

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

1100 cars available See all Cars

Dealership reviews

4.4
Rating and reviews of EchoPark Automotive Greenville Delivery Center are from Cars.com and DealerRater.com

19 reviews

James

5.0
by James Bayne on May 12, 2021

The process of buying was very simple and fast. I was very satisfied with the service

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Definitely recommend

4.8
by Joana Ospina on May 12, 2021

Great experience buying with Echopark. They were super friendly and helpful. Car came in great shape and I am super happy with my purchase. Only downfall was lack of communication between teams. They told me I would receive the car a few days earlier than I actually did.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you again for taking the time to let us know how we did. Your feedback is important because it shows us where we have opportunities to improve. Thank you for your feedback, and reach out if there is anything else we can do for you. Have an awesome day!

DO NOT USE THIS COMPANY

1.3
by Emily on Mar 16, 2021

I purchased a vehicle from this company in early January. I have still not received the license plates or vehicle registration although I paid for them at the time of sale. I have been given the runaround and have been met with excuse after excuse. I was told that I had completed all necessary steps on my side the day of purchase and each time I text someone I am given more things to do. I cannot reach anyone in person or by phone/email. They are only texting me back when I text repeatedly. DO NOT USE THIS COMPANY!

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Emily, we appreciate you bringing this experience to our attention. If you are willing, please contact us at (864) 756-5401 so we can work towards a resolution. We look forward to hearing from you.

Does not live up to online promises

1.0
by AJ on Feb 09, 2021

Certainly not the Trader Joe's of Car Buying as they claim to be. TJ's would never let all of its employees be unmasked in the middle of a pandemic or let them leave customers waiting in a crowded building while staff hang out in a back room. Nor would TJ's try to sell customers a filthy car that reeks of cigarettes with burn holes in the seats while claiming online that there were only one or two cosmetic defects to the outside of the car. oh, and someone had stolen all of the floor mats out of the car. Thought we were getting a great deal on a used car and it was just a terrible experience.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Aj, we regret to hear that you are displeased with your recent experience with us.

I had been looking for a various vehicle for months and...

1.7
by Charlotte on Nov 28, 2020

I had been looking for a various vehicle for months and am ready to buy. The Greenville location finally got in what I had been looking for and not one person reached out to me after my inquiry. The Charlotte EchoPark location is very responsive but the Greenville one is not at all.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Charlotte, we're disappointed to hear of the negative experience you had contacting our location. Thank you for bringing this matter to our attention. We would like to get more details about this and how we can improve; please reach out to us at your earliest convenience to our management staff at 704-621-0119. We would love the opportunity to turn around your experience!

Realtor

5.0
by Jim S on Sep 10, 2020

Very convenient and easy buying process. Car was waiting for me up front at my appointment time and was exactly as described. Very friendly and professional staff.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jim S, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Great people!

5.0
by Laura on Sep 09, 2020

This is a great group of people who were able to answer all of my questions and got me the car I needed. I felt they were honest and not pushy which is unusual for car dealers. they took the time to answer my questions and made sure I felt good about the decision to buy a used vehicle from them. Thanks to everyone for your help! I love my car so far!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Laura, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

This place is great!

5.0
by Lotsofcats on Sep 07, 2020

Everyone was friendly and I had a great car buying experience!☺️ I got a great deal on a car I absolutely love! Would definitely recommend!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Lotsofcats, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Greenville - Delivery Center. If you have any further questions, please give us a call. We're always happy to help!

Great Customer Service Follow Up and Delivery

5.0
by Kevin D. on Sep 07, 2020

Service was great, paperwork was easy, and delivery was easy. Great team and great car for a great price. I also enjoyed the no haggle pricing and pick up.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Kevin D., thank you so much for your positive comments about EchoPark Automotive Greenville - Delivery Center! We look forward to your next visit! Take care!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.