EchoPark Automotive Greenville

4.6

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Sales Team

Matt Whitehurst headshot

Matt Whitehurst

Experience Guide 5.0 (9 Reviews)
Dealer Experience 1 year
Dealership Experience 1 year
Anna Otto headshot

Anna Otto

Experience Guide (4 Reviews)
Dealer Experience 3 years
Dealership Experience 1 year
Donald Weller headshot

Donald Weller

Sales Coach (3 Reviews)

Cars on the lot

54 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of EchoPark Automotive Greenville are from Cars.com and DealerRater.com

39 reviews

Screwed over

1.0
by Steve on Jun 15, 2022

I was extremely disappointed with EchoPark. I was in contact with a gentleman who helped me on a truck search for about 3 weeks. We found one on a Monday evening and with it being EOD we said we will secure the truck Tuesday morning. As soon as business hours opened I was on top of it. I sent over my deposit to my representative and signed all the needed documents. Truck is mine. 8 hours later I received a call telling me the truck has been sold to another customer. Unbelievable. How can you do that to a customer who has already made a deposit and the deposit was accepted?! The manager told me he would find a solution yet never did. He was urgent the first 24 hours and then I was no longer a priority. I gave them benefit of the doubt for 2-3 weeks and nothing (not to mention i was in need of a vehicle and giving that much time to make up for the error on their end is more than generous). I ended up going to a dealership. Do not use echopark, they will screw you over.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Our car buying experience with Anna at EchoPark was one

5.0
by Jeff H. on Jun 07, 2022

Our car buying experience with Anna at EchoPark was one of the easiest and smoothest purchases we’ve ever made! All of the paperwork was handled in a timely and professional manner and we were able to take the car home the same afternoon that we stopped in to look at the car. I would highly recommend considering EchoPark as an option for your next car purchase and you can’t go wrong having Anna as your sales rep!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks Jeff enjoy your new vehicle!

LOVE MY JEEP!

5.0
by Selena Akers on Jun 01, 2022

LOVE MY JEEP! 😍 The service was beyond great and the entire process from start to finish was beyond easy and extremely fast and efficient! Cannot say enough great things!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks Selena!! Make sure to tell your friends and family about Echopark!

Everyone at Echopark made the car buying experience so

5.0
by loganedennylogandenny on May 24, 2022

Everyone at Echopark made the car buying experience so enjoyable! Matt ensured I understood every part of the process and was genuinely invested in making sure I was happy with my purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing customer service!

5.0
by Jonathan on May 22, 2022

Amazing customer service!! Sandra was so wonderful and much helped us so much through the whole process!! Definitely Kudos to Sandra!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great service and selection.

5.0
by Kesvin on May 21, 2022

Great service and selection. Sandra was really nice and helpful. We’d definitely come here again.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Matt was very helpful when I came in.

5.0
by sweetpeasdaddy on May 21, 2022

Matt was very helpful when I came in. I tried to call him back to order my car, but unfortunately, I was never connected with him. Darian helped close out the sale and he did a good job too! I’m hoping they can split the credit for the sale. The only negative would be the phones. I tired calling to get Matt 4 times, however, I was never connected to the store. I was placed in VMs at, what I’m assuming was the corporate office, with no return calls. And I sat on the phone for 20 minutes waiting on someone to answer at the corporate office when I thought I was contacting the Greenville store.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It was a very quick process and and worked with us to

5.0
by Chris on May 20, 2022

It was a very quick process and and worked with us to find the best options.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks Chris, come back and see us!

I noticed how clean and open the facility was.

5.0
by dahilliard1 on May 19, 2022

I noticed how clean and open the facility was. Everyone was wonderful and efficient. Had a nice selection of vehicles on the lot as well.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great car buying experience.

5.0
by kfullen713 on May 19, 2022

Great car buying experience. Best one yet! They even stayed open late to get me in a new truck. All less than an hour and a half and I was done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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