EchoPark Automotive Dallas

4.8

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

Joshua Lopez headshot

Joshua Lopez

Sr. Sales Representative 5.0 (799 Reviews)
Dealer Experience 10 years
Dealership Experience 10 years
Jay Cooper headshot

Jay Cooper

Sales Leader 4.7 (159 Reviews)
Dealer Experience 16 years
Dealership Experience 8 years
Jeff Jewell headshot

Jeff Jewell

Customer Experience Officer (147 Reviews)
Dealer Experience 12 years
Dealership Experience 12 years

Cars on the lot

363 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of EchoPark Automotive Dallas are from Cars.com and DealerRater.com

4365 reviews

nickoso04@gmail.com

5.0
by Nicolas Padovich on Jun 14, 2022

Great experience. Go see Paul. I hate the buying process normally. Paul made this experience so easy. I would buy more cars here

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Nicolas, thank you so much for the high rating! We hope to see you again in the near future. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Best car experience

5.0
by Jennifer Brown on Jun 11, 2022

I had a great experience at echo park Grand Prairie. It was such an easy and quick experience. Please go see Lemarcus reed he will help you find what you need within your butcher! You will not be disappointed

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jennifer, thank you for letting us know about your experience. Please let us know if there's anything else we can assist you with. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Echopark

5.0
by Ohsothankful on Jun 10, 2022

My salesman was AWESOME. He was patient, listened, understanding and determined to get me in the car I wanted

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Ohsothankful, we appreciate your awesome feedback, as we are always looking to provided a great buying experience for our guest. Please come back and see us soon! Always looking forward to help! Thank you, Jessica Howard Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Go here!!!!

5.0
by Asha Johnson on Jun 08, 2022

Christy Ming is a life saver. She worked with me until I was approved for something I liked.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Asha, we appreciate your positive review about your recent experience with Christy Ming! We are more than happy to continue assisting you if you need anything in the future. Have an awesome day! Thank you, Jessica Howard Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Joshua was extremely polite and answered all my

5.0
by FamilyofFour on Jun 08, 2022

Joshua was extremely polite and answered all my questions. With two kids in tow, he made this experience wonderful!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Toyota RAV4 2019

5.0
by Johnson Awoyemi on Jun 06, 2022

The representative was so knowledgeable and demonstrated competent

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, thank you for the five-star review. Have a great day! Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Echo park give you the run around.

3.0
by Anthony on Jun 04, 2022

The people are great here but are very good at beating around the bush. My only issue that I bought a 2019 honda accord not expecting anything to be wrong with it. 3 day into having the car. The weather seal on the door comes off I call them they have me to bring it in. They literally took an a whole hour to not even fix anything. The seal was still falling off when I received the car back and as of now I'm still trying to get in contact with the dealership to fix it and they are giving me the run around. I would not recommend anyone to do business with them if so. Make sure you inspect your car from top to bottom and don't leave that dealership till you know forsure everything is good.

Customer service 4.0 Buying process 3.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Anthony, thank you for providing your feedback. We're sorry to hear that you were are having issues with your vehicle, but understand our Guest Loyalty Department is currently working to resolve them. If there's anything else you need in the mean time, please reach out to us at 214-206-3495. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Purchase of a used car

3.0
by Urbano Rodriguez on Jun 04, 2022

Everything was really good but I was disappointed that the car was not cleaned inside and detailed on the outside.

Customer service 5.0 Buying process 4.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Urbano, thank you for your feedback. We're sorry to hear you were disappointed with the cleanliness of your vehicle. Please call us at 214-206-3495 so that we can come up with a resolution for you. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Having to buy a car last minute so so stressful and this

5.0
by Angelaward010 on Jun 02, 2022

Having to buy a car last minute so so stressful and this dealership was very calming and Joshua was very knowledgeable and helpful. The process was efficient and was explained in detail.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Josh was so helpful and not pushy at all.

5.0
by amber.york on May 30, 2022

Josh was so helpful and not pushy at all. He was upfront with cost and we didn’t get any run around. He was efficient with our time and made sure we got the best deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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