EchoPark Automotive Dallas

4.8

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

Joshua Lopez headshot

Joshua Lopez

Sr. Sales Representative 5.0 (774 Reviews)
Dealer Experience 10 years
Dealership Experience 10 years
Jay Cooper headshot

Jay Cooper

Sales Leader 4.7 (159 Reviews)
Dealer Experience 16 years
Dealership Experience 8 years
Jeff Jewell headshot

Jeff Jewell

Customer Experience Officer (147 Reviews)
Dealer Experience 11 years
Dealership Experience 11 years

Cars on the lot

457 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of EchoPark Automotive Dallas are from Cars.com and DealerRater.com

4301 reviews

Mr. Charles Bright was very very informative,

5.0
by marquiseeaden on Mar 22, 2022

Mr. Charles Bright was very very informative, professional and fast with his service on helping me purchase my vehicle! He is friendly and approachable. I recommend asking for Mr. Charles Bright at Echo Park in Grand Prarie, Texas if you’re in the market to purchase a vehicle anytime soon. He made my situation very smooth and I appreciate him for that!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service review

5.0
by Irma Chapa on Mar 15, 2022

Robert Rogers was awesome!!! Highly recommend checking them out

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Irma, we are very happy to have provided you with such a positive experience! Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

This dealer made it so easy to trade my car and upgrade.

5.0
by kyle on Mar 14, 2022

This dealer made it so easy to trade my car and upgrade. Charles went above and beyond the call of duty to get my deal done in less thean an hour.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Joshua was excellent!

5.0
by canion1970 on Mar 14, 2022

Joshua was excellent! He worked quick and got me a good interest rate. I will return when I buy my next vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Josh was extra helpful in finding me a new car, and

5.0
by mcindulla on Mar 14, 2022

Josh was extra helpful in finding me a new car, and something that was the perfect fit for me! He made sure to find me the best rates and made sure I was comfortable. After my first visit I was sold! Thank you echo park & thank you Josh!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Will not do business here again.

1.0
by Vivian on Mar 11, 2022

was promised a deep interior cleaning and it was returned in the same dirty condition. also expressed concern about the breaks and nothing was done to fix it. what was the point of buying the warranty if y'all weren't going to fix it.

Customer service 2.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Vivian, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us directly at (214)206-3495 so that we can begin to resolve your issues. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Ram 1500

5.0
by Richard Garcia on Mar 05, 2022

This was the second time going and again they nailed it! They are always great in helping you out with anything, I recommend everyone to shop at Echo Park!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Richard, thank you for the high rating and for your future recommendation of EchoPark Dallas (Grand Prairie). Please let us know if there's anything else we can assist you with. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Excellent customer services!

5.0
by Tiffany Mcneal on Mar 05, 2022

Buying a car is such a long process but Derrick Harris made it sooo fast! Got me and my family in and out!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Tiffany, we appreciate the high rating. We hope to see you soon! Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Josh was extremely responsive and gave good advice for my

5.0
by Brandylucky7 on Mar 05, 2022

Josh was extremely responsive and gave good advice for my situation. He really helped me and worked with me to get exactly what I wanted. Highly recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Purchase

4.0
by Helen Deavenport on Mar 04, 2022

Bought a new car on a rainy day. Floor mats were not set down in make ready. They were in the trunk. Also did not get a full gas tank.

Customer service 4.0 Buying process 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Helen, thank you for the review. We're sorry to hear that the vehicle was not presented as expected. If there's anything we can do for you, please call us at 214-206-3495. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

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