EchoPark Automotive Dallas

4.8

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

Joshua Lopez headshot

Joshua Lopez

Sr. Sales Representative 5.0 (789 Reviews)
Dealer Experience 10 years
Dealership Experience 10 years
Jay Cooper headshot

Jay Cooper

Sales Leader 4.7 (159 Reviews)
Dealer Experience 16 years
Dealership Experience 8 years
Jeff Jewell headshot

Jeff Jewell

Customer Experience Officer (147 Reviews)
Dealer Experience 12 years
Dealership Experience 12 years

Cars on the lot

318 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of EchoPark Automotive Dallas are from Cars.com and DealerRater.com

4338 reviews

Friendly and professional!

5.0
by Ktorres2194 on Aug 13, 2022

Friendly and professional! Made the purchasing of my car simple and easy. I would definitely recommend to go with Josh.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we appreciate you taking the time to let us know how we did. Please come see us again soon! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

The whole experience was very fast and efficient, he made

5.0
by ambierae14 on Aug 12, 2022

The whole experience was very fast and efficient, he made everything super simple and easy to understand. Definitely would do business with this dealership again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Josh thanks!

5.0
by Rueben Garcia on Aug 11, 2022

Josh and his team are amazing. Thanks guys! We feel like we made friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Rueben, thank you for the positive rating! We're happy to hear that our team here at EchoPark Dallas (Grand Prairie) did such a great job! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Easiest experience

5.0
by Trena Hayden on Aug 10, 2022

LaMarcus did an outstanding job! He?s very thorough and super quick on his response times!! He?s fabulous!!! :-)

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Trena, we appreciate the high rating! Please come see us again soon! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Great

5.0
by Jose Parks on Aug 10, 2022

Great service very friendly. I notice you have a great collection of cars to choose from.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jose, we are so happy to read such a great review about EchoPark Automotive Dallas (Grand Prairie)! We hope to see you soon! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Great experience!

5.0
by Marcela Ramirez on Aug 10, 2022

Agent was very patient and friendly. He helped me with every step of the process.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Marcela, thank you for the five-stars! We hope to see you soon! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Josh was extremely helpful and assisting my search for a

5.0
by Austinodell1 on Aug 08, 2022

Josh was extremely helpful and assisting my search for a new vehicle. The process was simple and easygoing. Would recommend to anyone looking for a vehicle!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you so much for your positive comments about EchoPark Automotive Dallas (Grand Prairie)! We hope to see you soon! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Joshua is a very knowledgeable individual.

5.0
by John on Aug 08, 2022

Joshua is a very knowledgeable individual. Highly recommended to be yours sales associate at your next visit.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

John, thank you for your kind words - we'll be sure to let Josh know how much you appreciated his service! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Great experience with this location.

5.0
by Anntoinette Banks on Aug 07, 2022

I've purchased my last two cars from this location. I highly recommend their lot, lots of great cars.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, thank you for the five-star review. Please come see us again in the near future! Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

Lincoln MKC

3.0
by Charles Covington on Aug 07, 2022

Sales person knew nothing about the car. Did not give any information about the functionality of the MKC.

Customer service 2.0 Buying process 5.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Charles, we're sorry to hear that you did not have the experience we strive to provide. If there's anything we can do to change your opinion of us, please call us at 214-206-3495. Thank you. Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com

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