EchoPark Automotive Dallas
Hours of Operation
Cars on the lot
Toyota RAV4 2019
The representative was so knowledgeable and demonstrated competent
Hello, thank you for the five-star review. Have a great day! Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Echo park give you the run around.
The people are great here but are very good at beating around the bush. My only issue that I bought a 2019 honda accord not expecting anything to be wrong with it. 3 day into having the car. The weather seal on the door comes off I call them they have me to bring it in. They literally took an a whole hour to not even fix anything. The seal was still falling off when I received the car back and as of now I'm still trying to get in contact with the dealership to fix it and they are giving me the run around. I would not recommend anyone to do business with them if so. Make sure you inspect your car from top to bottom and don't leave that dealership till you know forsure everything is good.
Anthony, thank you for providing your feedback. We're sorry to hear that you were are having issues with your vehicle, but understand our Guest Loyalty Department is currently working to resolve them. If there's anything else you need in the mean time, please reach out to us at 214-206-3495. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Purchase of a used car
Everything was really good but I was disappointed that the car was not cleaned inside and detailed on the outside.
Urbano, thank you for your feedback. We're sorry to hear you were disappointed with the cleanliness of your vehicle. Please call us at 214-206-3495 so that we can come up with a resolution for you. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
Having to buy a car last minute so so stressful and this
Having to buy a car last minute so so stressful and this dealership was very calming and Joshua was very knowledgeable and helpful. The process was efficient and was explained in detail.
Josh was so helpful and not pushy at all.
Josh was so helpful and not pushy at all. He was upfront with cost and we didn’t get any run around. He was efficient with our time and made sure we got the best deal.
Josh Lopez worked very hard to make sure our financing
Josh Lopez worked very hard to make sure our financing items were taken care of ahead of time, had the vehicle ready for us to test drive and the closing was so smooth and quick, I couldn't believe I was dealing with a sales associate and used car dealership! Second vehicle we've purchased from here, and we're definitely going to come back for the next one!
Great Wonderful people and ??????????Cars on selection definitely I will go back for more no questions ask can?t really see the place from the freeway was able to find it on the internet thanks
Sonia, thank you for providing your feedback. Please let us know if there's anything further we can assist you with. Thank you, Myriam Gonzalez, Lead Guest Loyalty Specialist, EchoPark Automotive Dallas. GLC.Dallas@echopark.com
The process was quick and efficient.
The process was quick and efficient. I am a repeat customer always enjoy the service experience. Nobody beats the quality of the vehicles or prices.
Josh and Chris Pouncy took great care of us and made the
Josh and Chris Pouncy took great care of us and made the car buying process so painless and quick!
This dealership is amazing!
This dealership is amazing! We have now purchased two vehicles here, and will continue to get all future vehicles here.