EchoPark Automotive Charlotte

4.6

Hours of Operation

Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Sales Team

Steven Forbes headshot

Steven Forbes

Experience Guide 5.0 (30 Reviews)
Dealer Experience 15 years
Dealership Experience 2 years
Michael Chapman headshot

Michael Chapman

Experience Guide 5.0 (14 Reviews)
Dealer Experience 8 years
Dealership Experience 1 year
Mike Mayo headshot

Mike Mayo

Experience Guide 5.0 (14 Reviews)
Dealer Experience 7 years
Dealership Experience 2 years

Cars on the lot

201 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of EchoPark Automotive Charlotte are from Cars.com and DealerRater.com

467 reviews

Salesman Tony was great.

4.0
by granthamrandy on Jul 20, 2022

Salesman Tony was great. Manager did not seem to appreciate our business and was kind of snobbish. He was short and didn't seem to care if we purchased a car or not. Date was 7/20/22.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

We are sorry to hear you had a less than stellar experience during your visit to EchoPark Charlotte. Your feedback and the time you took to share it are greatly appreciated.

Excellent experience.

5.0
by d944 on Jun 27, 2022

Excellent experience. Below KBB pricing. 4k more on trade than Carmax and easy financing. Great products.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

d944 thank you for your feedback and review. Please let us know if you have any questions or concerns as we are here to help. Have a great day!

I had a great experience working with Steve at Echo Park.

5.0
by 1101kjh on Apr 29, 2022

I had a great experience working with Steve at Echo Park. By far the easiest car. buying experience I’ve ever had. Highly recommend.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

1101kjh thank you for sharing your experience and recommendation of Steve Forbes, and EchoPark Charlotte. It means a lot and we can't wait to for your next visit.

The process was so simple and Steven made it so smooth.

5.0
by Danielle.canter on Apr 18, 2022

The process was so simple and Steven made it so smooth. We got the car we wanted and are very happy with it. Thanks!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Danielle, thank you for sharing your experience with Steve and the team at EchoPark! We are glad to know we helped you find the car of your dreams. Have an awesome day!

Fast efficient and courteous.

5.0
by Sal on Apr 01, 2022

Fast efficient and courteous. A great car at a fair price. Good trade on value

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Sal, thank you for sharing your feedback with us at EchoPark Charlotte! We are happy to pass along your compliment to Lauren. Have a great day!

I had a great experience and highly recommend Echopark.

5.0
by courtney_f on Mar 20, 2022

I had a great experience and highly recommend Echopark. Steve was great! I have purchased two cars through this dealer

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

courtney_f thank you for your trust and repeat business with EchoPark Charlotte! Your second purchase with us is the best compliment we could ever receive, and we look forward to your next visit.

Great experience!

5.0
by DanielleTerrell on Mar 18, 2022

Great experience! This is our 2nd car through Echo Park. Everyone was very attentive and friendly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

DanielleTerrell, we were so happy to have your back at EchoPark Charlotte! Your trust in Steve and the team is greatly appreciated and we can't wait to see you again! Take care.

Dustin “D’Maxx” was beyond exceptional.

5.0
by haleycloyd88 on Mar 17, 2022

Dustin “D’Maxx” was beyond exceptional. Having worked in customer service myself for 7 years, I can confidently say that his customer service is top of the line. Fitz was also wonderful! EchoPark has a different approach than their competitors and it really works in their advantage. I hope other businesses follow suit. This was my first time purchasing a car and they were so patient, knowledgeable, and understanding. Thank you so much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

haleycloyd88 We are glad to know you had a great service experience with Dustin and Fitz here at EchoPark Charlotte! Our goal is to tailor the visit to each individuals needs and it sounds like they met that expectation 100%. Thank you for taking the time to share feedback about your visit and remember we are here if you have any questions or concerns. Take care!

Steven Forbes made buying a car a wonderful experience.

5.0
by Stephani32190 on Mar 16, 2022

Steven Forbes made buying a car a wonderful experience. I would highly recommend him!! We are a young couple and desperately needed a vehicle to accommodate our growing family. We needed to stay in a certain price range and he made it happen. Thank you so much for your help!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Stephanie32190 thank you for taking the time to share your recent experience with Steve and the team at EchoPark Charlotte! Your recommendation is greatly appreciated and we look forward to your next visit.

Steve was kind and knowledgable.

5.0
by Daniellestreeker on Mar 14, 2022

Steve was kind and knowledgable. Didn’t rush or pressure my decision at all and made sure I was comfortable the whole time. 100% recommend working with Steve.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Daniellestreeker thank you for taking the time to let us know about your sales experience with Steve at EchoPark Charlotte! We strive to make our guests comfortable and we really appreciate knowing Steve made this a great experience for you and appreciate your recommendation. Take care.

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