Duval Acura

4.9

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

WILLIAM D. ISOM headshot

WILLIAM D. ISOM

Finance Manager 5.0 (79 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
ARICK D. ARMENTA headshot

ARICK D. ARMENTA

Service Advisor (51 Reviews)
KHALIL R. MERCADO CORREA headshot

KHALIL R. MERCADO CORREA

Service Advisor (49 Reviews)

Cars on the lot

94 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Duval Acura are from Cars.com and DealerRater.com

2394 reviews

Refreshing experience

5.0
by Rick H on Jan 20, 2022

Top notch dealership. No games, friendly people, no pressure. Probably my best buying experience to date. I liked no being pressured to buy add-ons in the finance office. Services were discussed, but not pushed.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Duval Acura is proud to provide the Duval Difference buying experience, we make it real fair, real fast and real friendly. Best proce provided upfront so there is no pressure, no negotiations needed. Thanks Rick for the 5 star feedback.

Tire repair

5.0
by Jose Pomales on Jan 17, 2022

I came in for a tire patch and the service was excellent. They patched my tire free of charge and kept me updated the whole time.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Our Duval Difference includes free tire repair for as long as you own your vehicle. Thanks for rating Duval Acura with 5 stars.

Great service!

5.0
by Rhonda on Jan 07, 2022

I received great service and now my car drives amazing! Always impressed with Duval Acura! Highly recommend for both buying a car and service a car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Duval Acura appreciates your 5 star review for our service department. We look forward to your next visit.

Service

5.0
by Todd Taylor on Jan 06, 2022

Merrick manages the service process so well and makes it effortless for customers. From the appointment setting to the finished work, great! Service never tries to upsell only provide information that I, the customer, can then react to.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Todd for the 5 star review covering our entire service department process from appointment setting to your vehicle return. We offer a complimentary multi-point inspection with every service visit so the customer stays up to date on the health of their vehicle.

Purchase of our Acura MDX 2022

5.0
by Arya gohari on Jan 06, 2022

Worked with Nash at duval Acura , and it was honestly the first time I’ve been at a dealership working with someone extremely knowledgeable about the vehicles and was not overbearing in trying to make a sale. He went above and beyond to help us find what we needed in a quickly and efficiently. I highly recommend duval Acura and working with Nash

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Arya for the 5 star feedback for Duval Acura's sales process and sales associate Nash. The Duval Difference is real fair, real fast and real friendly. Our sales associates are paid on volume and customer satisfaction, not commission, so the customer knows they are getting the best vehicle at the best price.

I appreciate the great service

4.0
by RyanH on Dec 31, 2021

Not only did they take my car at noon they fixed it in the same day . It was a minor repair but they were fair and honest and took great care of my car . Thank you

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks RyanH for the feedback for Duval Acura on Atlantic Blvd. Our service department aims for 100% customer satisfaction every day and will continue to aim high.

ROUTINE MAINTENANCE

4.0
by McKinley on Dec 31, 2021

The dealership is implementing some online features with routine maintenance appts. I prefer talking to a person about the car as the advisor usually knows much more about what needs to be done than I do. I hope they continue to provide the personal touch.

Customer service 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks McKinley for the feedback for Duval Acura service department. Yes, the option is always available to speak directly with your service advisor.

Your patience and knowledge was exceptional. I greatly...

5.0
by deannajaxson on Dec 29, 2021

Your patience and knowledge was exceptional. I greatly appreciate everything you did for us in providing us with a great buying experience. As a returning buyer, we will always look there first for any further purchases. Thanks for everything!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very pleased with Service

5.0
by Another great service experience!!! on Dec 27, 2021

Rob at Duval Acura took care of us right before Christmas. Brakes and AC work were done quickly and at a good price and a car wash to boot. I've always been very pleased with the few non-routine service experiences I've had at Duval Acura -- on a 15-year old TSX.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Duval Acura is honored to provide continued service on your treasured 15 year old Acura TSX.

He’s awesome he made this transaction smoothly as it can...

5.0
by Kelvis_hernandez on Dec 19, 2021

He’s awesome he made this transaction smoothly as it can be I will highly recommended him again

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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