Duval Acura

4.9

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

WILLIAM D. ISOM headshot

WILLIAM D. ISOM

Finance Manager 5.0 (79 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years
ARICK D. ARMENTA headshot

ARICK D. ARMENTA

Service Advisor (51 Reviews)
KHALIL R. MERCADO CORREA headshot

KHALIL R. MERCADO CORREA

Service Advisor (49 Reviews)

Cars on the lot

94 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Duval Acura are from Cars.com and DealerRater.com

2394 reviews

Excellence service

5.0
by Mike on Mar 22, 2022

The service team at acura did a great job taking care of my wife car. Couldn't be happier. Very professional and details in their work.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Duval Acura puts service first to make every service visit a 5 star experience. Thanks Mike for the recognition.

Great dealership.

5.0
by James on Mar 22, 2022

Very helpful!! Took time to explain all about the car we were looking at with no pressure at all. Would recommend for anyone looking for a New or pre owed car go see them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Duval Acura makes your car buying experience real fair, real fast and real friendly. We appreciate your 5 star review James.

Great team, great service!

5.0
by Liviu N on Mar 22, 2022

Sales and Service department people that I met recently at Duval Acura when I purchased a vehicle are a team of consummate professionals dedicated to satisfy the customer 100%. They go above and beyond to understand the customer needs and they know how to make the purchase of a car a happy and pleasant event. I would strongly recommend to visit Duval Acura when you are on Atlantic Blvd and have in mind to upgrade your car or need a new car. Or just to meet the team to find what's new in Acura's world. You will not be disappointed!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Liviu for a perfect description of the Duval Difference buying experience. The Duval Acura sales team is paid on volume and customer satisfaction, not commission, so you can be sure you will get the best vehicle at the best price for your needs. Thank you for the 5 star recommendation.

Car Service

5.0
by Lagregory Wright on Mar 17, 2022

I didn't buy my car from Duval Acura, but I have to say hands down it was the best experience that I have had when getting my car serviced. From the time I walked in until the time I left, I felt welcomed. I will definitely take my business to them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Duval Acura appreciates your 5 star recognition for our service department Lagregory. Our Duval Difference shows in our professional, well trained staff, top notch facility and stellar customer service.

Truck

5.0
by Goodrich on Mar 16, 2022

Tim crow was one of the best sales persons I’ve ever had buying a car or a truck finance it’s nice and easy and the man handling the finances was a great guy

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

This is another Duval Difference success story and Duval Acura appreciates you sharing your 5 star experience Goodrich. Our sales team makes your buying experience real fast, real fair and real friendly.

Truck

5.0
by Goodrich on Mar 16, 2022

Tim crow was one of the best sales persons I’ve ever had buying a car or a truck finance it’s nice and easy and the man handling the finances was a great guy

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

This is another Duval Difference success story and Duval Acura appreciates you sharing your 5 star experience Goodrich. Our sales team makes your buying experience real fast, real fair and real friendly.

Review of recent visit to Duval Acura for service

5.0
by Richard Scribner on Mar 07, 2022

We were in most recently for regular maintenance. Everything about our experience was excellent. In particular the super professional and friendly way Ms. Alicia Ballard handled our visit was remarkable. She gets my top rating. Others, whom we interacted with briefly this time were also superior in their friendliness, welcoming attitude, and providing useful information.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Richard for the 5 star review for Duval Acura's service team. Our Duval Difference brings clear communications, friendly, knowledgeable interactions and great time management.

Review of recent visit to Duval Acura for service

5.0
by Richard Scribner on Mar 07, 2022

We were in most recently for regular maintenance. Everything about our experience was excellent. In particular the super professional and friendly way Ms. Alicia Ballard handled our visit was remarkable. She gets my top rating. Others, whom we interacted with briefly this time were also superior in their friendliness, welcoming attitude, and providing useful information.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Richard for the 5 star review for Duval Acura's service team. Our Duval Difference brings clear communications, friendly, knowledgeable interactions and great time management.

Great dealership

5.0
by M. B. Nichols on Mar 05, 2022

Good sales department fantastic service department!! They are very knowledgeable about their product. This is my third RDX that I have purchased from Duval Acura.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Duval Acura is honored to have your continued business M.B. Thanks for the 5 star recognition for our sales and service teams. Enjoy your Acura RDX.

Roger Slavens gets 5 stars!

4.0
by colgroma on Mar 05, 2022

Roger Slavens gets 5 stars! The market is crazy right now, but we were lucky enough to get an unreserved MDX right off the truck. Dealership communication regarding getting ahold of Roger needs work, but other that we were in and out in a few hours, detail department get a great job, and everyone stayed past closing to help get us through. Highly recommend!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Duval Acura appreciates your feedback colgroma and love you were able to get the Acura MDX you wanted in record time. The Duval Difference makes the car buying experience real fair, real fast and real friendly.

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