DriveTime of Union City

3.7

Hours of Operation

Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

172 cars available See all Cars

Dealership reviews

3.7
Rating and reviews of DriveTime of Union City are from Cars.com and DealerRater.com

18 reviews

Never heard back from them

1.0
by Jackie on Mar 18, 2021

I sent them a message inquiring about a used car in stock. Never got a reply. Not sure what else to say because I didn't even have a chance to talk on the phone. This is actually weird considering how active the sales team at other dealerships reached out after my first message.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Angel was great but that's bout it,less than 30 days...

2.0
by jasper on Jan 27, 2020

Angel was great but that's bout it,less than 30 days after purchase broke down twice,in shop now!,I don't think they really inspect them,car fax report is not correct,wouldn't recommend unless you have no other choice

Overall experience 2.0 Does not recommend this dealer.

DO! NOT! USE! BRIDGECREST!

2.6
by unsatisfied and scammed on Sep 05, 2019

DO! NOT! USE! BRIDGECREST! - traps you in high interest rate loans -does not refinance (even with on time payments) -only buy out options is about $100-200 difference 2009 Nissan Maxima value $3000 - $4000 remaining loan after 3 years $12,000 (this rate I will be done in another 3 years) PLEASE BE WARNED the customer service reps at Drive Time are ok but the auto financing company BRIDGECREST is a SCAM! I repeat DO NOT USE BRIDGECREST if you dont believe me check the reviews on BBB webist

Customer service 5.0 Overall experience 1.0 Does not recommend this dealer.

Sequan was the BEST

5.0
by Mary0228 on Feb 28, 2019

We came to this dealership with lots of knowledge and ready to buy a car but we're very nervous. Sequan Brown was an extremely helpful and detailed dealer so much so that he put all your worries at ease and we left the lot with a car we felt completely happy and comfortable with! He was personable and covered every question we had putting ALL OF our doubts out the window. HE WAS THE BEST!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Angel Williams

5.0
by Mrs.Smith15 on Mar 17, 2017

Our experience there was wonderful. Angel went out her way to help us and made sure we drove off with the car we wanted. I would recommend Her 10x over. If you ever go to Drivetime, do yourself a favor and ask for her.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awesome!!!

4.2
by Redgirl,johnson1982 on Mar 15, 2017

I had a good experience at drive time today..Angel was very helpful and explained everything from start to finish. I would highly recommend family members and friends.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Angel is fantastic!!!!!!

5.0
by Shane Jones on Jan 10, 2017

We had such a great experience buying from Angel that we just bought our second vehicle within 3 months!!!! I highly recommend drive time and specifically the sales associate Angel. She is so pleasant to deal with and makes the buying process a lot better. If you are looking to buy a car go her! You won't regret it! Don't forget to ask for Angel. Tell her Celena or Shane sent you!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Experience

4.6
by ltb on Jul 21, 2016

Easy process. Staff were warm, inviting & efficient. My inital appointment was with Christopher; however, Georgia Walker greeted me at the door and walked me through the sales process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awesome

4.8
by Tez 26 on Jun 02, 2016

Enjoyed my visit at drive time very good customer service fest getting me Approved in no time low down payment for my Lexus thanks to Nicole&Georgia

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very Good

4.4
by biffdawg on Jul 11, 2015

I was very happy with drive time. The website is easy to use so I was able to go in there with a mindset of what I wanted. Then when I went in the lady I worked with Ms Georgia made it very easy. Other than the process taking forever I was very happy with Drivetime

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
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