DriveTime of NE Charlotte

4.1

Hours of Operation

Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

68 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of DriveTime of NE Charlotte are from Cars.com and DealerRater.com

10 reviews

Not the greatest dealership

1.6
by Cdavenport on Mar 26, 2019

I purchased my car with bald tires and had to argue with the company about how long I’ve been driving my car, even though I assure you a week of me driving to and from work did not bald my tires. Eventually they had ONLY the back pair replaced. I only got the car because I really needed it and they told us if I made payments on time for a year I can refinance, then when I called a year later they assured me I can not. The car has electrical problems and Picks and chooses when it wants to start, I’m faithfully waiting for a tow truck or waiting for my car to get out the shop, it’s just as unreliable as they are

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

Not so happy

1.0
by Sweett_78 on Mar 04, 2019

Purchased a car from Drive Time and 2 & 1/2 weeks later the wheel bearing went out, called to report it but nobody returned my call. Had to replace the front brakes 2 weeks later as well after purchasing the car. But what takes the cake is the engine blew up 30 days AFTER I drove off the lot ! Nobody there wanted to help me at all with towing, trying to see if they could but me in another car etc. so no I’m not a happy customer

Overall experience 1.0 Does not recommend this dealer.

Highly Recommended

4.8
by sibrenafxx on Jun 25, 2015

They all were such a pleasure to work with. They were very patient, friendly, understanding & knowledgeable. An awesome team of salespeople. DriveTime is Highly recommended

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Highly Recommend This Dealership!!

4.6
by bamburgey on Mar 19, 2015

I recently purchased a 2006 Jeep Liberty from the N. Tryon St DriveTime. The salespeople were a pleasure to work with and the financing was easy. They were able to get a monthly payment I was comfortable with and the only glitch was that I had to wait until the next day to pick up the vehicle to make sure the insurance coverage was in place. (It was a late evening purchase) I did have another hiccup.... after only driving the car for 57 miles, the check engine light came on. A quick scan found that the car needed new spark plugs and an O2 sensor. Both were taken care of right away by the DriveTime team and I love my new truck!! I highly recommend using this dealership, everyone there is professional and attentive to your needs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very Impressed

5.0
by Fancy1231 on Feb 19, 2015

My vehicle broke down over a year ago and I had encountered some issues with the traditional dealerships wanting a hefty down payment. I had seen Drive Tiime commercials on TV and figured I'd go to the website to check it out. I was certainly in the market for something that had a 3rd row to accommodate my family. I visited the North Tryon store in Charlotte and worked with a young lady named Eldine. She was really great. She worked with me to get into something that fit my family perfectly and for a great price. I can honestly say I will be a long time customer. Thanks so much for your superior customer service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great!!

5.0
by Melvin Jones on Nov 13, 2014

Drive time was there for me when know one else was. I needed a car and they helped me with that thanks Drive Time. The best time

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great!!!

4.0
by trenicenrasheena.adams on Oct 09, 2014

I just recently purchased my car there, and I thought I wasn't going to be able to get it but Rapheal was a great help, give him a raise, promotion, employee of the month something because he was wonderful, I would recommend anyone to come here, you guys are the best!!!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Awesome

5.0
by felicia48 on Oct 02, 2014

Purchasing my car at Drive Time was a very pleasant experience. Everyone was friendly and made a stressful situation a whole lot easier. Thank you guys very much.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The Go-2 Guys reside at DriveTime!!

5.0
by quedunn09 on Jun 26, 2014

My car broke down & they took it as a trade-in. They got me into a smoother, newer, more reliable ride! They offered the lease to own program to me, which is great for my budget! Go get your new car & tell them LaQueisha Dunn sent you! :)

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awesome experience! I was very indecisive and they were...

4.8
by KellyJoyner on Apr 03, 2014

Awesome experience! I was very indecisive and they were EXTREMELY patient and helpful throughout the entire process. I would HIGHLY recommend this particular store and its staff! Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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