Discovery Auto Group

3.8

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

58 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of Discovery Auto Group are from Cars.com and DealerRater.com

10 reviews

Bad Business! Stay Away!

1.0
by Shaun Missey on May 18, 2022

We bought a 2019 Dodge Pro Master from Discovery and after having it for less than 30 days the engine blew. I contacted the salesman and he said he would get back with me after he talked to the warranty company. I waited a week before I called to get a status update and come to find out Mike no longer works there and he told to contact a Keith. I called and contacted Keith and he finally contacted the warranty company for them to tell him that since the diagnosis was lack of lubrication that the warranty claim was denied. The warranty company said it's the dealerships responsibility to make this right. Keith told me to get with Chris the owner and Chris is avoiding my calls and not returning any calls back. The van has been in the service shop since Dec. of 2021 and it's now May 2022 and nothings being done! Having the van less than 30 days was no way my fault for the lack of lubrication and gunk build up. I'm paying on a van that I no longer have

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Not covered at all!

1.0
by Kim Neer on Jun 01, 2020

Worst experience ever! Bought an extended warranty to cover my vehicle. Just mere days later it started acting up. Went to mechanic. Not covered because they said it was pre-existing! Went back to DAG. Said they would take care of it! Waited over a week and they are still arguing with the warranty company and I am still not driving my car 13 days later! Instead, it is sitting in the hot sun at the mechanics! Finally told them I am fixing it myself and contacting a lawyer so now I am out 4800.00! Thanks DAG! I won't recommend you to anyone!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Kim. We were not made aware of the issue until 10 days after it was at the mechanic. Once the dealership was involved the vehicle was repaired in just a few days. This entire repair was covered. There was 0 out of pocket cost.

Bought online. Accurate description, fair price.

5.0
by Russell Evans on Jan 18, 2020

I bought a gently used BMW i3 from Discovery Auto Group entirely online. Chris Haugen arranged to have the car shipped to California and then delivered to my office. From the office I took it for a leisurely test drive and it was exactly what I hoped. Chris' description was very accurate and factual. The price was fair for a great car that I couldn't find anywhere else. Thanks Chris!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the great review!

No longer wary!

5.0
by Kev on Jan 12, 2020

I've been burned before and was nervous about buying from a dealer again... Lacie and the rest of the staff went above and beyond to get me into a used car for an excellent price! I know they made very little money from my purchase, but I drove away knowing I am a valued customer! I have told all of my neighbors and i'll tell you, go to Discovery Auto first.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate you working with us!

Great Service, Great People!

5.0
by BC Thomas on Nov 08, 2019

Hands down the best dealership to deal with in Grand Junction. No pressure sales with a fun, friendly atmosphere. I just bought a 2nd car from Discovery Auto and when I am in the market for another car I will definitely be back. I refer them to friends and family all the time.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for the awesome review! Come back again soon!

Car detailing

5.0
by TJ on Apr 17, 2019

I met Chris Haugen soon after moving to Grand Junction and quickly noticed how awesome of a human being he is. Chis and his team over at Discovery Auto are of the most excellent caliber. I take a lot of road trips over the lands, and with that come the grit. The, in every nook, grit from the open road. I recently brought my car in for a detail and was blown away by the results. No more dings, stupid scratches, scraps, woof the interior is mint! Its like a brand new car. Truly a service I recommend to anyone. Much thanks guys, y'all rock!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you TJ!

High pressure

1.0
by Blaine A Loustaunau on Jun 16, 2018

Very aggressive sales associates. The high pressure sales tactics raised red flags with me. I would rate 0 stars if possible. Go buy a vehicle somewhere else.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

BLaine we are sorry that you felt it was high pressure. We were only replying to the inquiry that you made about the vehicle. Since you live far away we did offer several different options for getting you the information you requested.

Best Car Dealership

5.0
by Tristen Lopez on May 17, 2018

By far the best car dealership in Grand Junction Co. They answer all questions and help with every need! Best car buying experience I’ve had. I HIGHLY recommend them.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much!

Highly recommend you stop by Discovery Auto Group

5.0
by RB on May 14, 2018

I recently purchased a vehicle from Discovery Auto Group and had a great experience. Chris and Casey went out of their way to answer all of our questions and address our concerns. I never felt any pressure to purchase from them, and they always gave us their sincere undivided attention. That's hard to find these days. If you are looking for a high quality used car, and you want to work with folks that truly appreciate your business- stop by Discovery Auto Group.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate the great review!

Great Service and Excellent Inventory.

5.0
by John C. on May 08, 2018

Really great service and super clean cars. We love our new car and would recommend them to all our family and friends. Grand Junction deserves service and cars like these!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you John! Appreciate the great review!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.