Dillon's Auto Supercenter

4.3

Hours of Operation

Service
Monday
8:00am–4:30pm
Tuesday
8:00am–4:30pm
Wednesday
8:00am–4:30pm
Thursday
8:00am–4:30pm
Friday
8:00am–4:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

417 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Dillon's Auto Supercenter are from Cars.com and DealerRater.com

33 reviews

All around awesome experience from start to finish.

5.0
by terrigreenwood1959 on Jul 22, 2022

All around awesome experience from start to finish. Really fast sale too! Very helpful in every way.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Avoid

1.0
by Whitney on May 04, 2022

I’ve bought two cars from Dillion’s auto first car I had no problems with. Since I value customer loyalty I decided to continue my business with Dillions auto. I was given an unsafe vehicle. I’ve had to replace multiple things on this vehicle. While me and my family was in the car driving the car it broke down putting my family at risk. I had it towed to Dillion’s auto where I was told they couldn’t help me that because I didn’t purchase a warranty that only covers 25,000 miles, there’s nothing they can do. I’ve only put 23,000 on my car and it has completely broke down. I tried to go see Justin to see if there was something that can be worked out and I was PUSHED Aside and dismissed by a sales rep he sent to let me know they didn’t care They do not value their customers and the safety of customers. Seeing how I was a loyal customer it was very disheartening to see the disregard of my issues. I will now be ensuring that the customers I see with my company are properly informed of the lack of customer service and safety they have for customers. I’be tried to work with the company, I want to recommended them even amongst the bad reviews but being a first hand victim I cannot in good faith recommended them anymore. I do not deny that I’ve used the vehicle but given the fact they break down after 25,000 miles is a scary thought. I pay $400 a month for a car that has only lasted 23,000 miles that’s .68 cents a mile. I hope that the owner and GM sees this and does better, it can’t always be about money but the safety of your customers. I hope you reach out and work with me and we can figure something out but seeing I’ve went back in person and that didn’t happen, I don’t see anything come from this. So I hope with this review customers value their safety and integrity and go somewhere else. It’s not worth it. And if you do get a car here like I didn’t and avoid the reviews PLEASE get the warranty their cars do not hold up to 25,000 miles. Thank you for reading.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Would not recommend

1.0
by Traysea on Feb 25, 2022

My boyfriend and I bought a Jeep Wrangler at Dillon’s Auto in October 2021. The whole thing went too smoothly so I should have known there would be problems later. The Jeep has turned out great but working with Dillon’s has been awful. The first issue happened when we went to register our new vehicle. We had decided to just roll everything into the loan and they sent us a check for the registration. We went in to register it and found out Dillon’s miscalculated and we were short $1500. Obviously, we paid that out of pocket and Dillon’s didn’t seem to care that they’d screwed up. The next issue was that the salesman promised us an extra key before we’d left the lot and we still haven’t received it months later. My boyfriend called several times and they kept telling him that the person we needed to talk to wasn’t in. This went on for a few weeks. The salesman finally told us that we could purchase one because he couldn’t find the spare. My boyfriend reminded them that we were promised the spare key and they said they would have one made. We still haven’t received that. The most recent problem is that when we purchased the Jeep, we opted for the warranty and were told that we could just opt out later. At the time, we thought it was a good idea but then decided we’d like to get our money back-which the salesman told us we could do. My boyfriend called and let them know what we wanted to do and we were told that they would get the check and the key in the mail that same day. A week or so passed and my boyfriend called only to be told that they never made it to the post office to send it off and they would go that same day. We waited another week and received nothing. My boyfriend called again today and they promised us everything would be to us by Friday. We have gotten nothing from Dillon’s and they are very reluctant to help us. I would not recommend Dillon's Auto to anyone.

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

My boyfriend and I bought a Jeep Wrangler at Dillon’s

1.0
by Traysea on Feb 25, 2022

My boyfriend and I bought a Jeep Wrangler at Dillon’s Auto in October 2021. The whole thing went too smoothly so I should have known there would be problems later. The Jeep has turned out great but working with Dillon’s has been awful. The first issue happened when we went to register our new vehicle. We had decided to just roll everything into the loan and they sent us a check for the registration. We went in to register it and found out Dillon’s miscalculated and we were short $1500. Obviously, we paid that out of pocket and Dillon’s didn’t seem to care that they’d screwed up. The next issue was that the salesman promised us an extra key before we’d left the lot and we still haven’t received it months later. My boyfriend called several times and they kept telling him that the person we needed to talk to wasn’t in. This went on for a few weeks. The salesman finally told us that we could purchase one because he couldn’t find the spare. My boyfriend reminded them that we were promised the spare key and they said they would have one made. We still haven’t received that. The most recent problem is that when we purchased the Jeep, we opted for the warranty and were told that we could just opt out later. At the time, we thought it was a good idea but then decided we’d like to get our money back-which the salesman told us we could do. My boyfriend called and let them know what we wanted to do and we were told that they would get the check and the key in the mail that same day. A week or so passed and my boyfriend called only to be told that they never made it to the post office to send it off and they would go that same day. We waited another week and received nothing. My boyfriend called again today and they promised us everything would be to us by Friday. We have gotten nothing from Dillon’s and they are very reluctant to help us. I would not recommend Dillon's Auto to anyone.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Dillons Auto Superstore

5.0
by Royce Fowler on Nov 18, 2021

I am Royce the choice and I approve this dealership, very smart and knowledgeable about the inventory customer friendly always here to help:) I would definitely purchase again

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent Service, Excellent Car!!

5.0
by redtailjet on May 27, 2021

Excellent service throughout the whole buying experience. No pressure, willing to hold a vehicle, and overall excellent.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does not recommend this dealer. Did purchase a vehicle.

A bunch of dumb xxxxs at Dillon automotive I would

1.0
by Truck with no title on Sep 17, 2020

A bunch of dumb xxxxs at Dillon automotive I wouldn't buy a big wheel from them. Bought a truck six months ago and still don't have the title it's like I was dealing with a bunch of kindergartners don't like to lie

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Dillon’s Auto Purchase Positive Review

5.0
by J_Lamontine on May 03, 2020

The buying experience was positive with no issues. I purchased a 2000 Pontiac Firebird Trans Am from Dillon’s Auto via the internet and telephone, the sales person was Mr. Billy Keck. I originally discovered the car on the Auto Trader’s Classic website and notified the dealer I was interested in buying the car via email and telephone. Mr. Keck contacted me the next day, providing me with a Facetime meeting to see and discuss the car. After deciding to buy the car Mr. Keck was very responsive answering any questions and arranging the paperwork for the purchase. The dealer provided a free CarFax report showing the car’s history and answered questions I had regarding the car’s previous owner. After finalizing the purchase, the dealer delivered to my home with no extra charge from Lincoln, NE to Colorado Springs, CO. The car arrived in excellent condition and was clean and detailed (kudo’s to Mr. Keck’s son who detailed the car!). In summary, a nice buying experience with no issues.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Untrustworthy and deceiving

2.0
by Russian Roulette Anyone? on Nov 15, 2019

Purchased a car from them only to get it home that night and realize it was rusted out and had engine problems. They refused to make it right even with a lawyer involved. ( would never take his call) Tried to sell car to another dealer and found out cars from Canada don’t retail as much here in the US even though Dillons prices them that way. ( they get a lot of cars from Canada) Found out after the fact that the factory warranty doesn’t transfer either! ( they neglect to tell you). Also, the Carfax will not show anything that was done to the car while in Canada. So it will appear good. Our family is now at a minimum $12k in the hole thanks to Dillons, with a car that is undriveable and can’t get a trade in value for to get enough to buy something else. If you want to take your chances by all means go to Dillons. They are definitely good at the no pressure sales! That’s how they get you. Trust me, if you want to be able to have a Christmas for our kids, don’t buy here!

Customer service 1.0 Buying process 5.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Shady

1.8
by Aaron on Apr 19, 2019

Nice place but untrustworthy individuals working here. Trying to sell rusty vehicles from up north. I wasn't interested in their high price. They say they'll work with me cause it's going to auction. Go back out there. Can't even find the guy I talked to. Tires were low on pressure for my test drive. Barely stayed running with a "new battery". Just doing as little as possible to make sales. The kicker is there was fresh damage from where an employee must've hit another car on the lot. I dealt with Royce and Jim. Royce mentioned how much he makes on commissions, huge turn off. Then wouldn't budge on an over priced vehicle. Was told by one salesman they sell dozens of cars per month, another one said hundreds per month. hahaha The epitome of "used car salesmen". Stay away.

Customer service 2.0 Buying process 2.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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