Digital Auto LLC

2.6

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

27 cars available See all Cars

Dealership reviews

2.6
Rating and reviews of Digital Auto LLC are from Cars.com and DealerRater.com

46 reviews

2008 GTI

4.0
by GTI on Jan 20, 2019

Easy process with good prices and a good selection. The website has all the info needed to research cars and see the history. No pressure sale and good to work with will have to see how the cars holds up

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Pleased overall.

4.0
by Don’t remember on Jan 09, 2019

I had a post it I’ve experience with this dealership. Found the car I liked online, did the test drive, went to lunch to think about it and came back and bought the car. It’s a 2011 VW Tiguan. So far it’s done me well. There was no pressure to buy and the car was priced reasonably and they negotiated a fair price.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Jetta Buyer

4.5
by Frank R. on Jan 08, 2019

I bought my Volkswagen Jetta here and they were great with everything. They let me take it and have it checked and everything was good with the vehicle minus a couple minor flaws that they helped me with. They gave me a good deal and would recommend them to anyone.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Emily smith

2.0
by Emily smith on Dec 30, 2018

A lot sketchy. Many many hidden charges. A car that was 7,995 ended up being 9,500 with all the hidden charges. Shady at best. The car was great but too much money when all was said and done. Returned the car. Would not go back again. 500 doc fees? 500 for the bank to finance me at 12.9 percent interest? I understand tax and license but not doc fees and bank fees. Shady shady shady....... do business at your own risk.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

I apologize for your experience. Unfortunately we have no control over what the bank wants to charge. An I also apologize for being up front about the doc fees that all dealerships charge. If you do your repurchase, I'm sure you will find that is a fairly low doc fee. and the rest of the charges added are Tax, title, And License of which there is no way around anywhere you buy a vehicle. Hope you found the vehicle you were looking for at the right price.

Terrible Experience

1.0
by Kentucky on Dec 19, 2018

It's evident that people are not trusting of this car lot - we had a very terrible experience here. Rude customer service, no honesty here.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We apologize for your experience. not sure who was rude or what the circumstances where of your visit, however we are a very transparent and easy to work with per our 75+ buying customers a month.

Horrible Experience TRASH CAR lot

1.0
by Matt on Oct 24, 2018

After reading many of the recent reviews on here I must say that I agree as well. My experience with Digital auto is the same. Their cars are "hot" item cars and look good on pictures. I would recommend an independent dealer inspection that will most likely find major damage. This is truly a used car lot that fits the reputation of a horrible used car lot.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We apologize for your experience. Fortunately with our number of satisfied buying and repeat customers being around 70 a month we will come across a few unsatisfied non-buying customers.

I Agree with Charles

1.0
by Enlow on Aug 24, 2018

Very poor customer service...... Notice pictures are not of entire car......most have body damage. Made reasonable offer for the one decent car I founded they declined which no counter offer made.....apparently internet price is their best price. Also they add I believe i was told an additional $600 processing fee. Follow up calls not returned. Cars in such poor state I advise shopping elsewhere unless you can repair yourself.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Horrible place

1.0
by Charles on Aug 18, 2018

All true reviews are bad for this place they just create another account and make a positive review this place is Trash. This place is the worst experience I've ever seen.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I truly apologize for your experience. Not quite sure how you came to this conclusion of fake profiles and accounts... But I don't really have time for such nonsense while taking car of our satisfied new and repeat customers who actually buy.

Great experience!

5.0
by Andrea on Jul 06, 2018

Very low pressure atmosphere. Welcoming environment. I felt like I knew what was going on during the entire process. Also excellent price comparatively. Definitely would recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

CON ARTIST... BEWARE

1.0
by Cory on Jun 28, 2018

Was told that the vehicle was in great condition. Drove to 3 hrs see that the vehicle is rusted and has wires holding the car gas tank on. Scam this guy mike is a lowlife.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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