Desert European Motorcars

4.3

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

129 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Desert European Motorcars are from Cars.com and DealerRater.com

281 reviews

My Aston Martin battery died on a Friday night and the

5.0
by sailon30 on Mar 07, 2022

My Aston Martin battery died on a Friday night and the service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the phone until 10pm . I have not experienced such great service from any other dealer. He even explained to the tow truck driver how to charge the battery and its location. Simply amazing service. I consider myself very lucky to have this dealership in our valley.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to leave a 5-star review! I will be sure to pass this review onto Ian and our team.

Lets me know exactly what is going on with my car which...

5.0
by Larry on Feb 09, 2022

Lets me know exactly what is going on with my car which allows me to plan

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review, Larry. I'm glad to hear that we've made a difference in your life and that our service gives you peace of mind. We're always looking for ways to improve and make the customer experience even better so if there is anything specific you want us to know about please feel free to reach out!

Jacob was prompt to answer all my questions. For me it...

4.0
by Mlara1986 on Jan 30, 2022

Jacob was prompt to answer all my questions. For me it was a great experience and it was easy to make a decision on purchasing my car. I recommend Jacob to anyone when coming into Indigo Auto Group in Rancho Mirage

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for the five-star review and I'm glad to hear that Jacob was able to answer all your questions. If there is anything else we can do for you please don't hesitate to let us know!

Prompt and efficient service , clean and friendly staff...

5.0
by Rgriffiths77 on Dec 09, 2021

Prompt and efficient service , clean and friendly staff in a nice setting. I’ll be back

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your review! We're so glad to hear that our service and staff were prompt, efficient and friendly. Thank you for taking the time to share this with us, we really appreciate it. I'm happy to hear that you'll be back soon!

I have always taken my Bentleys (3) to this dealership....

2.0
by Customer on Nov 30, 2021

I have always taken my Bentleys (3) to this dealership. Recently ran into a few issues with service but they were easy work with. I did schedule for my Bentley to be serviced on a Tuesday at 9AM and had to call Thursday to check on the status to find they have not even started the service. No loaner vehicle was provided or offered and no information that my vehicle was going to sit for 2 days beyond a scheduled 4 hr procedure (oil/filters/spark plugs). When I did pick up the vehicle there was myself and another customer. I was acknowledged and told it would be a second and waited 10 minutes listening to my service director just chat with another individual about Range Rovers and his work history knowing I was waiting. I had to go to the 2 service advisors working the desk and close my bill. I found the service shocking as Bentley is one of the best in the industry and the attention to clients should be #1. I honestly get better service at the KIA dealership for my Telluride than at this Bentley dealership. I will be transitioning to use San Diego or LA Bentley Dealerships for service from now on.

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Hi there, thank you for your feedback. We're sorry to hear about the issues with your service experience and we apologize that our team was not able to rectify the situation in a timely manner. We take pride in providing excellent customer service so I'm glad you were satisfied with the resolution. If there is anything else we can do for you please don't hesitate to reach out!

Excellent! Beautiful...clean..great service! My...

5.0
by Cbg417 on Nov 12, 2021

Excellent! Beautiful...clean..great service! My salesperson John was extremely knowledgeable , very polite, accommodating...cannot say enough great things about the joy of purchasing my new Bentley at this dealership!!!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Professional and honest transactors. Austin whose his...

4.0
by pmorady on Nov 04, 2021

Professional and honest transactors. Austin whose his business .finance department did a good job. I recommend this dealership.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Everything was absolutely fantastic! Kyle and Elana were...

5.0
by Pauls1944 on Oct 30, 2021

Everything was absolutely fantastic! Kyle and Elana were exceptional in their handling of the transaction. As well as the gentleman who switched our license plate and touched up the car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We took our flying spur into the dealership last fall to...

1.0
by Borthfarms on Oct 21, 2021

We took our flying spur into the dealership last fall to have the window mechanism fixed. During the repair process they scratched the window tint badly. We returned to the desert this last week, and returned to the dealership to have the tint fixed. When we came to pick up the car one B center cap was missing. We know it was on there since before we took the car there we washed it including the wheels. When we reported the missing center cap, they said those things fall off all the time. I own three Bentleys, I’ve had this one for twelve years and the center cap has never fallen off any of them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great fast service as always. Picked up at house with...

5.0
by lspitco on Oct 04, 2021

Great fast service as always. Picked up at house with bad tire and replaced in hours.

Overall experience 5.0 Does recommend this dealer.
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