Denton Chrysler Dodge Jeep Ram

4.2

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Sales Team

Rick Wick headshot

Rick Wick

General Manager (26 Reviews)
Dealer Experience 43 years
Dealership Experience 17 years
Tim Donahue headshot

Tim Donahue

New and Pre-owned sales (17 Reviews)
Dealer Experience 5 years
Dealership Experience 5 years
Mark Engman headshot

Mark Engman

CDJR Sales (15 Reviews)
Dealership Experience 5 years

Cars on the lot

87 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Denton Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

71 reviews

Great Customer Service

5.0
by Ray 115 on May 23, 2013

worked with Chad on getting my Dodge charger and the process was amazing!! Never thought buying a car would be this enjoyable. You have this idea of going to a car dealership and would rather go to the dentist. But with Chad it was different, very respectable, and honest. He always followed through with what he said he was going to do! I will def tell my friends about Classic Dodge in Denton and recommend Chad to everyone I speak with.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

New purchase made easy

4.8
by C. Moore on May 19, 2013

Chad Williams showed great insight into buying a new family vehicle. We picked what we wanted online but by time we arrived we had changed our minds. He easily transitioned to our new choice and though it was a more expensive vehicle was able to get the price down to nearly what we originally were going to pay. When asking about other vehicles he was very knowledgable. He even told us cheaper ways to get some of the options they could do at a premium but where we could go for the same product for less money after market. I highly recommend shopping their inventory online and then going to work with Chad on the details.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very poor car sales man

1.4
by ........ on May 12, 2013

I went to classic of Denton to buy a vehicle with full intentions of getting one and was very disappointed with the car sales man chad Williams and the other staff. They would not give me any money for my trade in and had the vehicle listed way above the price it should have been or they weren't going to give me the rebates that come with the new 2013 truck which if you ask me is probably illegal, they told me they can't do anything for me so I left and went to huffines in lewisville and got in the same truck that I was looking for at classic of Denton for close to a 100 dollars a month less and I got a 7 year 70000 mile bumper to bumper warranty. How does this add up classic? Y'all are terrible I will never go back for any reason or recommend y'all I will tell people to make the drive to lewisville to save there time and money.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

New Car Purchase

5.0
by Mark A. Rodgers, M.D. on May 05, 2013

I contacted Chad Williams through the internet sales. He responded very promptly and answered my questions completely to my satisfaction. I received an excellent quote with my first phone call and even though what I wanted was not in their stock he offered to order it for me at an excellent price. When we went in to order the vehicle we discovered that it was no longer available with the specs we wanted but while there the exact car we wanted was found at another dealership and arrangements were made for us to get it. Since this was on a Friday we were told it would probably be Monday or Tuesday before it would be ready. However we were surprised on Saturday morning when Chad called and said it was ready. He had personally gone and picked the car up for us on Saturday morning. They have figured out that customers want excellent service without pressure and a fair price when making a large purchase. I would highly recommend this dealership and especially Chad Williams to anyone looking to purchase a new vehicle.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

This is the place to buy!!!

5.0
by Michael W. on Apr 15, 2013

My wife and I recently purchased our second new Jeep from Chad Williams at Classic of Denton. From the time we arrived to the time we drove away Chad and the entire staff that we worked with were professionals in every sense of the word. Shortly after we left with the second Jeep my wife and I discovered some damage in the engine compartment...it looked like a small animal had decided to make a home and chewed up most of the insulation and some wiring. I notified Chad right away and was asked to bring the vehicle back at my earliest opportunity. When I arrived I was met by Chad, Allen Salyers (assistant sales manager) and the service manager...I regret that I do not remember his name. The damage was assesed right away and I was provided with a rental car while the repairs were made. I now have my new Jeep back and you would never know there was an issue. My wife and I were referred to Classic through USAA and we could not be happier. The drive from Rockwall to Denton is well worth every mile to do business with these good people. We will be back!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Exemplary dealership!

5.0
by gentlereiner on Apr 05, 2013

This was my first experience of shopping for a vehicle on the internet; in fact, I was shopping for TWO of them. My wife and I had other, more local firsthand choices, but the immediate responsiveness, transparency, and helpfulness from our sales contact (Chad Williams) made us choose to travel over 200 miles to Denton. We had seen pictures of the vehicles, and reviewed information from the website, and Chad had filled in some of the blanks for us, but it was still a "pig in a poke." When we arrived, we weren't disappointed. In spite of a cold, driving rain, the vehicles were prepped spotlessly, and Chad and Kenny (Finance) patiently guided us through the laborious process of evaluating two trade-ins, purchasing and financing two vehicles, and getting us comfortably into them. This included a good deal of time (much of it with Chad standing in the rain) familiarizing us with the high-tech features and answering numerous questions. At no time did we feel pressured or coerced; it seemed that every member of the staff (sorry I can't remember all their names!) understood their job to include making sure our needs were met. Even with the miserable weather, the place was relaxed and positive, neat and clean, from the showroom to the service bays. In many years of buying new vehicles, I've never felt compelled to recommend a dealer, nor have I felt any loyalty after the whole buying process was done. Classic changed that. I've already recommended this dealer to several friends, all of whom have been impressed by my description of the experience, and surprised that I found a dealer I liked. It was a trip up to Denton for us, but well worth the drive.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

VERY friendly and knowledgeable staff!

5.0
by AshleyR0830 on Mar 16, 2013

The staff, specifically Chad and Kenny, were so incredibly helpful, knowledgeable about their products and willing to help. They exceeded our expectations and make the car buying experience easy and smooth. They made sure we left knowing everything we could about our car and were by far the most helpful employees that we have met while shopping around for cars. Highly recommend them!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

review correction

4.8
by Jim on Mar 11, 2013

I wrote a review a few days ago and gave a somewhat unfavorable report on my vehicle's service. The misunderstanding has been cleared up and I look forward to continuing my service at this dealership. Thank you.

Customer service 4.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

maintenance appointment

3.8
by Jim B. on Mar 08, 2013

Bought the vehicle at this dealership and had a very good buying experience. Had an appointment for routine service...took a long time and they would not apply their own website discounts. I may not return to this dealership for service again.

Customer service 3.0 Buying process 5.0 Overall facilities 4.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jim was at Classic Mazda for oil change and tire rotation on 03/08. He was contacted on 03/11 by Lisa Duchene-Tate our Customer Relations Manager she apologized for his service visit and provided Mr. B a no charge oil filter change on his next visit Jim was satisfied. Rick Wick General Sales Manager

Sales Staff

5.0
by Coby & Ashton on Feb 28, 2013

I have purchased new and previously owned cars in the past but I must say my experience with Classic Chrysler Dodge Jeep in Denton, Tx and my salesman Don Stearns was exceptional. Both Don and Jack the finance person were very professional and courteous. Don was extremely helpful in explaining the whole process to me and my wife, which made everything very easy from beginning to end. We feel we got a good price and an excellent vehicle. We wont hesitate to return for future purchases.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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