Definitive Motors

4.3

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–7:00pm
Sunday
11:00am–6:00pm

Cars on the lot

50 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Definitive Motors are from Cars.com and DealerRater.com

106 reviews

I was very impressed with this dealership & the salesman...

5.0
by Cruzinng on Nov 07, 2021

I was very impressed with this dealership & the salesman that assisted me. From the moment I inquired to the moment I drove off the lot with my new used vehicle! I was Treated with Kindness & Respect, & Most of all Never felt Pressured! What I hate most about going to a car lot is the Pressure the salesman give me; The cars they sell are top of the line for a reasonable price with in blue book price. I was not quite ready to purchase my used vehicle & had just been looking around on line; the price and Amazing condition was to hard to resist! Thank You Definitive Motors Thank You Patric for a wonderful used car buying experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best experience ever buying a car. Patric was as...

5.0
by Gary on Sep 29, 2021

Best experience ever buying a car. Patric was as professional as they come no BS.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Zero professionalism, insulting their prospective...

1.0
by V.G on May 18, 2021

Zero professionalism, insulting their prospective customers! Lots of story telling and nonsense. Definitive Motors would charg you for VIN etching solutions. VIN etching on Mercedes?! Really? Dru committed but didn't response to my inquiry. Deferentially NO on Definitive Motors !Terrible experience and total waste of my time!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I am super pleased with my new car and glad I decided to...

5.0
by BellevueMom on Mar 26, 2021

I am super pleased with my new car and glad I decided to work with Definitive Motors. Great communication and follow up before I even got there. Pat was awesome - very friendly and was able to answer all my questions and provide me with all the information I asked for. The car I wanted to see was read when I arrived. From test drive to signing my paperwork it was only about 2 hours. Easy in and out - super excited! Ask for Pat!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Quick response to email, I was able to see and drive the...

5.0
by FionaL on Mar 26, 2021

Quick response to email, I was able to see and drive the car the same day. Courteous, helpful and friendly throughout the entire process. I will certainly be a repeat customer.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Excellent Experience

5.0
by FionaL on Mar 26, 2021

Quick response to email, I was able to see car the same day. Courteous, helpful and friendly throughout the entire process. I will definitely be a repeat customer.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easiest Car Buying Experience Ever!

5.0
by ElizabethH on Mar 25, 2021

Went in to check out a GLE 350 - Patrick was really helpful. Answered all my questions and really spent time to show me different options. The cars were clean and very nice - all the options I was looking for. Paperwork and financing we really easy. Left happy with my new car. I would definitely encourage people to go check out Definitive Motors - great service and even better cars! Thanks again!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Awful customer service

1.0
by Edina on Mar 22, 2021

We called ahead of time to check if Lexus RX350 was still available. Dan Langley answered the phone and said yes, it’s available and he would have it ready for us to test drive it in half an hour that would take us to get there. We drove from Lynnwood to Bellevue on our day off to test drive this car at the scheduled time, but when we got there, Dan informed us that the they were doing the inspection on the car and we had to wait for them to be done 20 minutes or so. We waited 40 minutes until the car arrived. We did a test drive and made a cash offer, but he told us there is zero price negotiation. Such a waste of time. When I asked why the car was being inspected at the time that was scheduled for us to test drive it, he did not answer my question, but gave a condescending long explanation how it’s important to have cars inspected. I would never even consider going back to this dealership. Awful experience.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

We called ahead of time to check if Lexus RX350 was still...

1.4
by Edina on Mar 22, 2021

We called ahead of time to check if Lexus RX350 was still available. Dan Langley answered the phone and said yes, it’s available and he would have it ready for us to test drive it in half an hour that would take us to get there. We drove from Lynnwood to Bellevue on our day off to test drive this car at the scheduled time, but when we got there, Dan informed us that the they were doing the inspection on the car and we had to wait for them to be done 20 minutes or so. We waited 40 minutes until the car arrived. We did a test drive and made a cash offer, but he told us there is zero price negotiation. Such a waste of time. When I asked why the car was being inspected at the time that was scheduled for us to test drive it, he did not answer my question, but gave a condescending long explanation how it’s important to have cars inspected. I would never even consider going back to this dealership. Awful experience.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I recently purchased a car from Definitive Motors and the...

5.0
by Shawna143 on Mar 11, 2021

I recently purchased a car from Definitive Motors and the service was fantastic. The salesmen Patric kept me up to date on the arrival of the vehicle and he was happy to show me another option, as I wasn't particularly sold on the car we had went there to see. He was able to take my feedback and show me something that I really loved. The tranasacion was quick and they gave me 5 days to drive the car and make sure i was happy, before purchasing. I would definatley recommend this dealer if you are in need of a new/used car. Thank you Patric!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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