DCH Ford of Eatontown

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

249 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of DCH Ford of Eatontown are from Cars.com and DealerRater.com

516 reviews

DCH Ford Excellence

5.0
by Frank D’amato on Oct 17, 2021

They have always made it easy and convenient. This is my 5 th car from them and I will never go anyplace else . Thanks

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Frank, thank you for your loyalty to DCH Ford of Eatontown! We are pleased to know you have enjoyed working with us just as much as we have enjoyed working with you!

Excellent honest and straight forward service. Michael,...

5.0
by Mcdiulus on Oct 16, 2021

Excellent honest and straight forward service. Michael, the manager, went above and beyond to help us!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we are pleased to have your feedback following your recent experience with us and h=our teal looks forward to having you back for any future needs!

Best car dealership I have ever purchased from. Honest...

5.0
by danbentley34bentz34 on Oct 16, 2021

Best car dealership I have ever purchased from. Honest pricing and very professional staff made my buying experience a pleasant one.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Dan, thank you for this excellent feedback! We are pleased to know you feel this way following your recent visit with us and our team looks forward to having you back in the future.

The people at this dealership are very easy to work...

5.0
by Lucy loo on Oct 16, 2021

The people at this dealership are very easy to work with and they stand up to their promises.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Lucy, thank you for this kind review. Our team is pleased to know you had a great experience with us and we would like to encourage you to reach out for any future needs!

Great experience highly recommend. Entire Sales...

5.0
by chuckscalies on Oct 16, 2021

Great experience highly recommend. Entire Sales department helped me get exactly what I wanted. Very professsional

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Chuck, thank you for this great review of DCH Ford of Eatontown and our team!

Great staff & customer service, easy buying process....

5.0
by JF on Oct 16, 2021

Great staff & customer service, easy buying process. Very helpful in finding the perfect vehicle for me. Highly recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for taking the time to share this kind feedback for our team here at DCH Ford of Eatontown! We truly appreciate your business.

Joe Lepore

5.0
by Bob G on Oct 16, 2021

Top notch dealership. Joe Lepore was extremely helpful through out the entire process. He is very knowledgable and professional. Completely honest and upfront, from the beginning. My daughter is thrilled with her new car. Thanks Joe for all your time.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Bob, we are pleased to know that our team member, Joe, provided you with a professional, knowledgeable and helpful experience and we would like to thank you for this kind review!

Kyler in service dept was very good and helpful. DCH ford...

5.0
by Kraazychic on Oct 15, 2021

Kyler in service dept was very good and helpful. DCH ford in Eatontown alway does a great job.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for this great review! Our team is pleased to know you enjoyed your recent service experience and we hope to see you again soon.

Great atmosphere

5.0
by jorge on Oct 15, 2021

isidro helped me with every attention to detail. and his bilingual ability to speak with my parents was a huge plus ! he was able to give us all the attention.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Jorge, thank you for sharing your experience with our team member, Isidro. We are happy to know he assisted you and your parents so well!

Do Not trust Dealership

1.0
by J on Oct 15, 2021

Dealer did not hold up to Ford MSRP price guarantee on Bronco. Marked up the Bronco and no a Dealer of its word or Fords communication with reservation holders. Beware non trustworthy Dealership. If they are going against Ford Nationally communication than they definitely are not trustworthy within its dealership doors. Go to another Dealer.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi J, There is a lot of misinformation regarding the situation you are referring to. We want to assure you that any customer with a signed agreement from the dealership will have that price honored. We sold a First Edition Bronco on Friday October 15th to a customer with a signed buyers order for MSRP. The customer you are referring to did not have a signed buyers order. We attempted to resolve the issue with him, but our efforts have been futile. We appreciate your passion for the Bronco and assure you that we always honor our signed agreements. However, because you do not have a personal experience with our business we hope you will consider removing this review. Please call me if you’d like to discuss further. Michael Hull General Manager 501-779-4519

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