Dan Deery Toyota

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Cars on the lot

552 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Dan Deery Toyota are from Cars.com and DealerRater.com

896 reviews

Buyer Beware!

1.0
by teveleth on Mar 10, 2022

Buyer Beware! Looking to buy a used 2014 Nissan Murano CrossCabriolet Base 2D Sport Utility vehicle. Asked salesperson(s) via phone & text about condition of car & specifically the convertible top. Told " The convertible top as well as the other features work as they should". Salesperson knew we were traveling 3 ½ hrs one way to come buy the vehicle. When we arrived, Air bag light on dash and convertible top with duct tape, catching, leaking, seams torn. Sales Manager didn’t bother to see us or apologize. Absolutely Terrible Customer Service and dishonest! Wasted an entire Saturday, traveling in very bad weather, plus GAS, food, and our time. Thankful we did NOT buy a car from them!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We're sorry about the experience you had with our staff and vehicle you came to look at. Where you live or where you travel from is entirely out of our control and all we can do is advertise the vehicle in the condition that it’s in which is what we did.

Your response only substantiates your dealership's attitude towards your customers and it's lack of Customer Service. The point was not whether we traveled 3 1/2 hrs to come look at a vehicle. The point is that your salespeople were incompetent and dishonest, and didn't bother to check the vehicle or the convertible top and its operation, as they were requested to, and then lied and said they did. Furthermore, your website and advertisement of the vehicle is not accurately advertised regarding it's condition, because if it was, nobody would be interested in paying almost $20K for a convertible that has a broken top, that is cracked with duct tape and an Air Bag issue. Again, very thankful we did not end up doing business with your dealership.

Your experience doesn't match the description of almost all of our customers, as you can see in the large number of positive reviews left of our store. Every buyer has different expectations when looking at pre-owned vehicles. We will work with our team to ensure they are providing as much detail as possible, however we always recommend a customer coming to see the vehicle for themselves to properly evaluate it, as each customer may have different expectations. You also told our staff that you were planning to have a relative of yours come see the vehicle before you made the trip to see it in person (this must not have happened either). How far out you spanned your search to come across a vehicle from such a distance is entirely out of our control."

Found use vehicle online, was just as advertised.

5.0
by Joe Carpio on Mar 08, 2022

Was very happy with the information and speed of salesperson assisting us. Vehicle was cleaned to our liking. The dealership was clean and extremely busy.

Customer service 4.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 5-Star Review!!

Overall satisfied

5.0
by JonBenet Johnson on Mar 07, 2022

This was my very first car loan and the experience went smooth with the help of Carlos! Will highly recommend I had great service at Dan deery

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 5-Star Review!!

Carlos the salesman at Dan Deery Toyota , He helped me

5.0
by Jonbenet Johnson on Mar 07, 2022

Carlos the salesman at Dan Deery Toyota , He helped me out tremendously , and fast! Great sales man !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your 5-Star Review!!

Auto Purchase

5.0
by Ron on Mar 03, 2022

My wife and I had a very good purchase experience with Dave at Dan Deery. He answered all questions and arranged delivery to our house.

Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 5-Star Review!!

Great Dealership

5.0
by Dan and Linda on Feb 21, 2022

Dan Deery is a great dealership to work with. We have bought 3 vehicles from Mark Carlisle. He is a great salesman. He is honest and works hard to get the customer the best deal. We will continue to buy from this dealership and highly recommend it to others.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 5-Star Review!!

Go to Carlos wood. He’s great.

5.0
by Jenny on Feb 10, 2022

We Had a good experience. Carlos Woods made it easy for us. Great sales person, not pushy and layback person to work with. Kept me updated for few month since I order my build new. Gave me a great value for my trade in.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 5-Star Review!!

Had a good experience with dealership. In and out when...

5.0
by sackerson72 on Feb 02, 2022

Had a good experience with dealership. In and out when vehicle finally came in.Ask for cody zey if you want to buy a new car.he will hook you up.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your 5-Star Review!!

Great Sales Person

4.0
by LA on Jan 31, 2022

I would not recommend the Dealership but I would recommend the sales person Carlos Woods. If you plan on buying a used car the manager will treat you as if you are low class, and will not even work with you on the simplest things, including filling the gas tank when you drive off the lot. I got a good deal on the car and it was what we were looking for so I can't beat the dealership too bad. But if you want to look for a car be sure to find Carlos he is personable and ready to help.

Customer service 4.0 Buying process 3.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 4.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 4-Star Review!!

Sales Team was Great!

5.0
by Steph Brown on Jan 24, 2022

I drove from Des Moines to Cedar Falls to look at a specific vehicle. Brynnan was awesome and made the experience of buying very enjoyable. He answered all of my questions and was very professional. I highly recommend!!! I would also go back for future business. I am happily driving my most favorite vehicle yet!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your 5-Star Review!!

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