Cutter Buick GMC

I strongly recommend this branch because of the quality of service the staff are all very helpful and friendly especially JONATHAN AQUINO he really did his best to help me out

I have been a loyal customer since 2003 and have lost count of the many new vehicles I have purchased from Cutter Buick GMC Mazda. I would have to say it's because of the staff here. Personally want to thank Tom, Ramil and Melvin for such great customer service time and time again. I always feel good about the deals we close and appreciate the non-hassle process. I will be back again because of the customer service I have received each time. It's not just about the opening/closing doors, answering questions, explaining options, offering beverages et cetera... it is because they are sincere and are willing to do what it takes to get you into the vehicle you desire. They also follow up every few months to ensure everything is going well and remember my birthday each year. I have purchased other cars from other dealers who only cared about bottom line and never followed up with anything. Thank you Cutter Team!!

I gave them an offered for 2016 Yukon the salesman & manager agreed but when we were about to sealed the deal they increased 5 thousand more on the price. We argued on lowering the price they disagree my wife and I left this stupid dealership without buying a vehicle. Thank Goodness we never buy one with these crooks we got a good deal with Chevrolet we bought a 2016 Suburban. Love our new ride.

Can't believe I wasted so much time here, long story short is, the salesman offered us a rock bottom "out the door price" that he just spoke to his boss about, when we accept the offer and start doing paperwork, the mangers and sales team get together and wanna jack up the price on us... And I ain't talking about sales tax, reg, and dock fees, because all that was already negotiated.. Now the big bosses want to sit you down in there big office and tell you how much of a deal you are getting even after they just raised there offer on you.. I don't know how you guys do business or how you guys buy/sell cars, but once you put a offer on the table to someone on EiTHER party, I think you should stand by it.. THiS dealership here obviously Couldn't and just wasted my time.. And No deal was made..

From the Service Manager to Master Technician, this Waipahu, HI. Mazda Team is consistent in providing the highest degree of customer service with Aloha.

These people are so polite and communicate efficiently. I was able to make an appt and be out in less than 2 hours. They even open the door for you!!! ?

The buying experience was smooth and seamless. I am very pleased with my new CX5. The service was great!

We are looking for a car for my daughter and granddaughters, and my nephew recommended cutter Waipahu, because they also bought their cars at cutter Buick gmc Mazda Waipahu. My nephew bought Mazda 5 and my brother in law bought Mazda 3. So my nephew called his friend Ramil and he waited for us, and did everything for us in order to get what we want, but Ramil that time got a lot of customers at GMC to assist so he introduced Ariel to us and told us that Ariel will be the one to help us. We are so lucky that all the personnels of this company are so friendly, patient, accommodating and understanding. Even though Ramil was so busy that time he still managed to show us all the Mazda 5 they got. We really appreciated what they did to us that day. Ariel was the one assisted us all the way, we test drived the Mazda 5, he also explained everything to us, the features of the car, the advantage of having Mazda 5, what I really love in Mazda 5 is the safety features especially we travel always with the kids. Thanks a lot Ariel. Also thanks to the Manager of Mazda cutter of Waipahu for giving us a great deal. Excellent customer service and reasonable price of brand new 2015 Mazda 5, where can you avail that only at Cutter Buick GMC Mazda-Waipahu, HI.We are really very satisfied with their customer service, 100 percent is not enought it should be 200 percent rating of satisfaction. Keep up the excellent customer service. Again thanks a lot Ramil, Ariel and everybody who assisted us in buying our new MAzda 5. God bless you all.

just horrible will never go back, I wish they prices come down and don't take a whole week to pay people back their money!! I had to call them like a bill collector!!!

Cutter Buick GMC Mazda located in Waipahu was awesome! They had great customer service and even helped us find a car that was similar to the one we had in mind. They even lowered the original price and helped us come to a price that we both liked. I definitely recommend paying them a visit!