Crystal Lake Chrysler Dodge Jeep Ram

4.5

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Dealership reviews

4.5
Rating and reviews of Crystal Lake Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

360 reviews

Great service and fast they did a great job and it was a

5.0
by livinrich26 on Sep 28, 2022

Great service and fast they did a great job and it was a fair price

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I wanted to purchase a vehicle and I live in another

1.0
by Matt on Sep 23, 2022

I wanted to purchase a vehicle and I live in another state. The salesperson I originally talked with stopped communicating with me. I spoke with a saleswoman and she answered my questions. I was put in touch with a manager to try and discuss the sale price and it seemed the manager was being bothered. He did not seem interested speaking to me or going forward with a sale. I was told that he would call me back in 10 minutes, which never happened. I was willing to put money down to hold the vehicle while the sale price was being worked out and was told that they do not do that, only for test drives.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

We brought in our Pacifica for a check up before we drive

5.0
by gbarinholtz on Sep 22, 2022

We brought in our Pacifica for a check up before we drive 2000 miles. Quick friendly service!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Arnold was very professional and on top of things.

5.0
by cubflyer1940 on Sep 20, 2022

Arnold was very professional and on top of things. He made the experience pleasurable and stress free!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

You have provided all of my service for at least 15

5.0
by Jds3097 on Sep 10, 2022

You have provided all of my service for at least 15 years. George is an exceptional Service Manager and Brian the best technician or mechanic I’ve ever had do my work. Both honest and trustworthy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Staff was very nice and got my services done faster than

5.0
by Alexandra.degryse on Sep 07, 2022

Staff was very nice and got my services done faster than I had anticipated! In and out in 40 mins

Overall experience 5.0 Does recommend this dealer.

Great service very quick even though it was very busy the

5.0
by Taylormade924 on Sep 07, 2022

Great service very quick even though it was very busy the oil change guys are very nice

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The people at this dealership are friendly, courteous and

5.0
by kagroyalo on Sep 05, 2022

The people at this dealership are friendly, courteous and helpful. The Jeep comes back cleaner than when I drop it off which is a bonus.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It’s a great dealership and the customer service is very

5.0
by pmiranda1 on Aug 25, 2022

It’s a great dealership and the customer service is very helpful and efficient and down to earth.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience.

5.0
by Nick on Aug 25, 2022

Great experience. Very easy to work with. Dealt with the issue quickly and got it done!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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