Hours of Operation
Cars on the lot
Bill the service manager is a solid guy. Always looks...
Bill the service manager is a solid guy. Always looks after me. Work sometimes takes longer than estimated. But gets done right. Not sure how the place woukd run without Bill though.
Best place for me in town!
This time I stopped by the dealership for oil change. I also ordered online a rear floor mat for the Cargo Van as well. As always the service was quick and outstanding. You guys know I am one of those few customers who take the time to post reviews after every visit to the shop. It's always a pleasure dealing with very professional people and specially when it comes about Mr. Robert. All the boys are good at the service department but Mr.Robert is the best. I won't get tired to say that Crossroads of Kernersville should it be very proud to keep him as employee. If I were his boss I would not hesitate to give him a job promotion! Thank you so much for your professionalism and keep up the good job!?
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Bored on a rainy day. Minimal inventory on the lot but...
Bored on a rainy day. Minimal inventory on the lot but we drove off in a new truck! Jason Brewer went above and beyond finding what we where looking for.
The service department was clean, organized, and well...
The service department was clean, organized, and well lighted. The waiting area was comfortable and best of all Fox News was not on the tv. I took my car in for the 7,500 mile service and it was ready in less than 45 minutes.
Went in for a service on our Ford Raptor and a problem...
Went in for a service on our Ford Raptor and a problem with the rear sensors not working right. Service was completed in a reasonable time frame. Robert Murphy informed us they would need to contact Ford on the problem since there was no codes stored.
Excellent super fast service....as always
Friendly, quality people and service. 1st rate...
Hi Rusty, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Awesome dealership. Awesome customer service. Andy was very helpful and went above and beyond! Highly recommend. Love the new car. Thanks again!!
Eddie, we're so glad that we were able to go above and beyond your expectations! Thank you for choosing Crossroads Ford of Kernersville, Inc., and we hope to see you again soon!
Very easy to get through the process. The only issue, we...
Very easy to get through the process. The only issue, we did receive a military discount of 500. But were not told that a student discount was 750 from FORD. That would have saved us 250.00 which is a lot of money now days. Please review all options for customers to save a $$$$$$
Cross Road Ford, NC
Robert is a wonderful...honest service advisor. He shot straight with me ....that's wonderful. On time....clean...
Hello Gilbert , reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again! Take care!
Crossroads Ford Kernersville North Carolina F-150
Excellent customer service. As one who is also in service industry, I can recognize and appreciate service that is top notch. Much appreciated.
Daniel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!